4/10 Poor
Curtis
2 Dec 2024
Disliked: Amenities, communication
The suite we were given was not as pictured on line. We paid for the superior room but it did not look like the one pictured online. No armchairs in the living area, just the plastic chairs for the dining table, which were not comfortable for lounging. We were booked for 18 days! We were told what we booked did not come with them when we asked management. There was no hand soap, shampoo, and only half a roll of toilet paper when we arrived, but the cleaning staff was accommodating when asked for supplies. Also, No daily housekeeping as indicated online. Some positives, bed was comfortable, and the area is walkable to sights, restaurants and metro.
Curtis
Stayed 18 nights in Nov 2024