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Cristal Palace Hotel

3.0 star property
Travelers unwind at the manager's reception after exploring Palermo Soho or tap into concierge expertise to plan their next Buenos Aires adventure

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Cristal Palace Hotel in Palermo Soho's center welcomes guests with a manager's reception and 24-hour business center. Enjoy free WiFi, convenient dry cleaning, and an area shuttle. The staff consistently earns praise for their helpfulness.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Cristal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Cristal Palace Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Cristal Palace Hotel?

Checkout is at 10 AM.

Where is Cristal Palace Hotel located?

Located in Belgrano, this hotel is 0.8 mi (1.2 km) from Fleni Hospital and 3 mi (4.8 km) from Palermo Soho. ICBA Hospital and Barrancas de Belgrano are also within 1 mile (2 km). Tucuman Congress Station is 5 minutes by foot and Oath Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

7.8

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 24 out of 104 reviews
Rating 8 - Good. 41 out of 104 reviews
Rating 6 - Okay. 27 out of 104 reviews
Rating 4 - Poor. 8 out of 104 reviews
Rating 2 - Terrible. 4 out of 104 reviews

Reviews

Verified

10/10 Excellent

Vivian

Liked: Staff & service
Excellent location if you are planning to attend events at any of the synagogues in this neighbourhood.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Jaime Leopoldo Barton

Liked: Staff & service
Disliked: Property conditions & facilities
Location
Stayed 3 nights in Mar 2023
Verified

4/10 Poor

Sofia

Disliked: Property conditions & facilities
the internet was none! we had to go downstairs to get internet. We could hear people like they were in our bathroom. The person that serves breakfast is not friendly...
Stayed 4 nights in May 2023
Verified

4/10 Poor

Saulo Martins

Disliked: Amenities
So fiquei neste hotel pela proximidade do evento que estava O pior cafe da manhã de hotel que tomei na vida Algumas pecas no banheiro descascadas Vi umas 2 ou 3 baratas A Sra do cafe parecia que estava fazendo um favor pra nos Os atendentes da recepção foram educados Um rapaz que foi levar uns travesseiros quase quebrou a porta na segunda batida na porta porque nao atendi rapidamente a primeira batida
Stayed 2 nights in Feb 2026
Verified

8/10 Good

RENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✔️
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Eduardo Anibal

Liked: Cleanliness, property conditions & facilities, room comfort
Lindo barrio, todos los comercios que necesiten estan cerca. Avenida importante y actividades nocturnas
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Romina Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómoda las instalaciones.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

FABIAN ALBERTO

Disliked: Staff & service

Aceptable

La ubicación es lo mejor del lugar. Tiene estacionamiento propio lo cual está genial. Las habitaciones son amplias, lo único malo es que se escucha todo entre las habitaciones. El desayuno muy flojito. Para descansar en la noche me parece que está bien.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Fiorella

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lindo hotel, el personal de recepción es excelente te solucionan todo La zona donde está ubicado es muy linda El desayuno estaría bueno que sea más completo , para quienes no consumen harinas no tiene otras opciones y en general es muy básico.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

jorge h

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda ubicacion,tal vez 3 estrellas no 4
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Sergio Tulio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Me gusto la Cordialidad. Pésimo desayuno. Toallas rotas. Un horror.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Rafael Andre

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
O vaso da nossa unidade estava sujo, o cafe da manha poderia ter sido melhor.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Enrique

Disliked: Cleanliness

Traten de no ir

La toalla de mano del baño tenía DOS agujeros que eran imposible de ver. Las almohadas parecian dos hojas de diario. Tienen solo una persona que atiende por lo que no hay forma de que alcancen algo a la habitación.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Maria Luciana Acosta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Práctico el hotel .
Stayed 1 night in Jan 2022
Verified

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La limpieza y el personal muy amables. Modificaría la calidad del desayuno. Solo hay cafe y 2 medialunas....y está incluido en el precio. Deberian tener alguna opcion mas saludable o nutritiva. El resto muy bien.
Stayed 6 nights in Dec 2021
Verified

10/10 Excellent

RV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Everything was wonderful! Great location, costumer service and super clean. The bedroom was big and comfortable. I hope to be back soon
Stayed 3 nights in Dec 2021
Verified

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location. Convenient
Stayed 2 nights in Dec 2021
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Mala relación precio calidad.

Una experiencia apenas confortable. El edificio se nota que tiene unos años. El servicio de limpieza flojo, había q pedir toalla y toallon y si no avisaba no limpiaban. El desayuno muy pobre, café con leche y dos media lunas. Sin cochera ni atención para llevarlo a una externa. En relación precio calidad una mala eleccion. La ubicación privilegiada.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Fui por una noche y la verdad que muy bien, los muchachos de la recepción súper amables. Lo recomiendo
Stayed 1 night in Nov 2021
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, room comfort
El personal tiene un trato maravilloso. Es limpio. Creo que hay que hacer inversiones en infraestructura y modernizarlo.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Laura Carolina

Liked: Cleanliness, staff & service, room comfort

Me cobraron un plus por ser Argentina 🤔🤔

Muy bien todo , excepto que me cobraron $ 650 que nunca me cobraron por ser Argentina , me dijo el conserje 🤔
Stayed 1 night in Dec 2019
Verified

8/10 Good

Jorge Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendable

bueno
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
La ubicación. No es adecuada la relación calidad/precio.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Buena relación precio servicio
Stayed 2 nights in Aug 2019
Verified

8/10 Good

SAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long trip with may delays I made it to the hotel, my room was not ready but they happily got another ready because I was so tired. The service was great and English speaking staff made it a little easier to communicate.
Stayed 9 nights in Jul 2019