All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great place close to amenities, beautiful staff, very good breakfast, and decent room, thanks Sleep Inn!
Justin
Stayed 1 night in May 2024
Response from Sleep Inn on 25 May 2024
JustinThank you for taking the time to review your stay with us. We are glad you enjoyed your stay and look forward to seeing you again.
8/10 Good
Lizbeth
24 May 2024
Lizbeth
Stayed 1 night in May 2024
Response from Sleep Inn on 26 May 2024
LizbethThank you for taking the time to review your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
The sound of the air conditioning is too loud, and the shower spray switch is broken.
Xiayan
Stayed 1 night in May 2024
Response from Front Desk on 25 May 2024
XiayanThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
6/10 Okay
Helen
Travelled with family and small children
21 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Traveled with 2 young kids.
What I like:
Free buffet breakfast
Parking
Close to restaurants and shopping malls
Staff-attentive to customers needs
E.g. checked in with kids-front desk lady asked for room preference. Staff replenish breakfast items timely.
What needs to be improved:
Waffle station: needs to be at least 2 stations as people just lining up and waiting for their turn. Maybe a ready to eat pancake will do as well rather than waiting.
Sink is outside the washroom. I did not like the idea of touching the door after using the toilet.
Room is a bit small. Shower is a bit outdated.
Helen
Stayed 1 night in May 2024
Response from j on 22 May 2024
Dear HelenThank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn
10/10 Excellent
Trequan
19 May 2024
Trequan
Stayed 1 night in May 2024
Response from j on 21 May 2024
Dear Trequan,Thank you for taking the time to take our online survey. We appreciate your feedback. We hope to see you again in the future.Kind Regards,Sleep Inn
Dear Valued Guest,Thank you for taking the time to take our online survey. We appreciate your feedback. We hope to see you again in the future.Kind Regards,Sleep Inn
Nice hotel, friendly staff and in very convenient area
JoAnn
Stayed 1 night in May 2024
Response from Front desk team on 19 May 2024
Dear JoAnn, thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Dear William,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn
Very friendly staff, excellent service. The name really speaks for itself. No outside noise and functioning AC which really helps get a good night’s rest.
Alex
Stayed 1 night in May 2024
Response from j on 3 May 2024
Dear Alex,Thank you for taking the time to our online survey. We appreciate your feedback. We hope to see you again soon.Kind Regards,Sleep Inn
10/10 Excellent
Kelly
Travelled with family
29 Apr 2024
Liked: Amenities
The hotel was clean and the pool was warm and the hot tub hot. The staff was friendly and check out was super fast and easy. We didn’t have the opportunity to have the breakfast unfortunately. We found the beds comfy and the room bright and clean.
Kelly
Stayed 1 night in Apr 2024
Response from Front Desk on 29 Apr 2024
KellyThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. We look forward to your next visit.
It was great, perfect for our needs. We will recommend Sleep Inn to others.
Stephanie
Stayed 1 night in Apr 2024
Response from Sleep Inn on 28 Apr 2024
StephanieThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. We look forward to your next visit.
Dear Dishee,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn
LindaThank you for taking the time to review your stay with us. We very much appreciate and value your feedback. We look forward to seeing you again.
4/10 Poor
Susan
Travelled with partner
20 Apr 2024
Liked: Cleanliness
Need more towels & more hot water
Susan
Stayed 1 night in Apr 2024
Response from Sleep Inn on 20 Apr 2024
SusanThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 Excellent
Kathryn
Travelled with family
19 Apr 2024
Very comfortable beds!! I’d stay here again.
Kathryn
Stayed 1 night in Apr 2024
Response from Sleep Inn on 20 Apr 2024
KathrynThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. We look forward to seeing you next time you visit.
10/10 Excellent
catherine
19 Apr 2024
Liked: Property conditions & facilities
catherine
Stayed 1 night in Apr 2024
Response from Sleep Inn on 20 Apr 2024
CatherineThank you for taking the time to review your stay with us. We are pleased you enjoyed your time here. We look forward to seeing you next time you are in town.
Excellent place with affordable prices!
staff was friendly and very helpful!
Breakfast was hot and delicious!
Convenient location close to everything.
5 stars for sure
Brandi
Stayed 1 night in Apr 2024
Response from Front Desk on 17 Apr 2024
BrandiThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback.
8/10 Good
Taj
16 Apr 2024
Taj
Stayed 1 night in Apr 2024
Response from j on 7 May 2024
Dear Taj,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn
Friendly staff, nice clean room. The free breakfast left something to be desired but it usually does. The area outside of the hotel was littered with trash, old shopping carts, and various debris but didn’t feel unsafe.
Donald
Stayed 2 nights in Apr 2024
Response from Front Desk on 15 Apr 2024
DonaldThank you for taking the time to review your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Hotel muy bueno, limpio y tranquilo. El personal muy atentos y amables. Definitivamente me volveré a quedar.
Pedro
Stayed 6 nights in Apr 2024
Response from Sleep Inn on 14 Apr 2024
PedroThanak you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. We look forward to your next visit.
Great staff very accommodating to me and my husband
Natalya
Stayed 1 night in Apr 2024
Response from Front Desk on 12 Apr 2024
NatalyaThank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Very convenient location for all we wanted to do around Buffalo. Helpful staff.
Nancy
Stayed 3 nights in Apr 2024
Response from Sleep Inn on 11 Apr 2024
NancyThank you for taking the time to review your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Staff was very friendly. Kids loved the pool. Nice selection at breakfast buffet
michael
Stayed 4 nights in Apr 2024
Response from Front Desk on 11 Apr 2024
MichaelThank you for taking the time to review your stay with us. We are pleased to hear that you enjoyed your time with us. We look forward to seeing you again.
My only problem was the wifi did not work properly.
Robert JP
Stayed 3 nights in Apr 2024
Response from Sleep Inn on 10 Apr 2024
Robert JPThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
ThomasThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Only downside was that I couldn't stay longer; although that was due to the solar eclipse. Absolutely lovely stay, adored the staff, cute room, and good breakfast!
Lindsay
Stayed 7 nights in Mar 2024
Response from Sleep Inn on 9 Apr 2024
LindsayThank you for taking the time to review your stay with us. We are happy to hear that you enjoyed staying with us. We look forward to seeing you again.
8/10 Good
RIchard
Business traveller, Travelled with partner
3 Apr 2024
Liked: Cleanliness, amenities
I was first assigned the a very noisy room. When I pointed out the problem the next morning I was moved to a very quiet room. Much better. Be sure to avoid the lower floors near the elevator and the room in front above the front desk. The ventilator for the whole building needs repair or replacement it makes constant NOISE!
RIchard
Stayed 3 nights in Mar 2024
Response from j on 4 Apr 2024
Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn
Dear Angela Rose, Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn
The staff was very nice and helpful. The pool and hot tub were clean, well maintained...nice!
ANNA
Stayed 2 nights in Mar 2024
Response from j on 4 Apr 2024
Dear Anna,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn
JenniferThank you for taking the time to review your stay with us. We do apologize for the unkept surrounding area. We look forward to seeing you again.
The Staff were great , from the moment we checked in until we checked out , very friendly , helpful and courteous .Big shout out to all the wonderful people who work here .👍👍
Madeline
Stayed 3 nights in Mar 2024
Response from j on 4 Apr 2024
Dear Madeline,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind Regards,Sleep Inn
We are sorry you found your mattress to firm. The mattresses are standard for Choice Hotels, and all are relatively new. Thank you for staying with us,Staff
Friendly staff, clean room, nice pool and hot tub, and convenient to places visiting. Surrounding area is a bit trashy. Some homeless people hanging out near the property.
Paul
Stayed 3 nights in Mar 2024
Response from Sleep Inn on 28 Mar 2024
PaulThank you for taking the time to review your stay with us. We look forward to seeing you again.
Dear Duane,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn