Buffalo Hotels

"The room was clean and the staff was kind. As 79 year olds, we were disappointed not having a bell hop or comparable aide. My husband uses an electric scooter and we usually enjoy someone assisting me assemble it and helping with our luggage. When my husband tried to help me, he fell in front of your hotel and needed help getting up. His back was wrenched as he was helped up by an employee. He cut his knee and his arm and was attended to by staff. We had been traveling for a while so had more "stuff" than usual. There were only three luggage racks, so had to wait for availability. When leaving, a nice young man who used to bell hop there kindly helped me carry the luggage from the room to the car. That should be standard practice for your "resort", not just the extra kindness of an employee forced to "add-on" to his duties. We were also surprised at the almost double price for a Saturday stay versus the rest of the week. We have always had a free room at the Belltera Resort in Indiana, considering the $ we spend at the casino. The breakfast wss good, but the eggs were cold. The casino had a lively atmosphere and although we lost, we had some fun wins along the way."

"The room smelled like a wet dog. "

"Room was clean, but towels and bedding sheets are old especially towels I work as manager of a hotel those towels are white and where I work we cut them as a rug. The guy at the front desk was sitting down when I open the door he did not even look up so I had to ask if that is the the front desk. He said yes never say about welcoming us after 8 hours drive was easy parking"

"Very noisy location. Room had issues - sink didn't drain well, floors and bedding were stained, but sink and bathroom were relatively clean. Definitely not a place I'd want to stay more than a night when passing through."

"It was an ok stay. The bed was super comfy and location is great."

"Dead batteries in tv remote Alarm clock turned on No hair dryer"

"Nice clean room. Was peaceful without a bunch of noise. I would have enjoyed eggs and meat with breakfast but it didn't change my opinion of the overall stay. Thank you"

"Decent place for the area"

"The only complaint I have is that the shower pressure was really low. The room was clean, the bed was comfortable, the staff was very friendly and the breakfast was good."