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Star Hotel

3.5 star property

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Free continental breakfast, a poolside bar and a terrace are just a few of the amenities provided at Star Hotel. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Reviews

3.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About this property

Star Hotel

  • Property highlights
  • You can look forward to free continental breakfast, a poolside bar and a terrace at Star Hotel. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • Other perks at this hotel include:
    • 2 indoor pools and an outdoor pool
    • Free self-parking
    • Newspapers in the reception, a front desk safe and a 24-hour front desk
    • Luggage storage and meeting rooms
  • Room features
  • All guest rooms at Star Hotel offer thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Separate sitting areas, electric kettles and daily housekeeping

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8.2 out of 10, Very good, 87 reviews
The price is €139
includes taxes & fees
19 Jun - 20 Jun
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Policies

Check-in

Check-in time starts at 11 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 10 July 2024 to 9 July 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Star Hotel have a pool?

Yes, this property has 2 Indoor pools, an outdoor pool and a children's pool.

Is Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Star Hotel?

Self-parking is free at this property.

What time is check-in at Star Hotel?

Check-in begins at 11 AM.

What time is check-out at Star Hotel?

Checkout is at 11 AM.

Where is Star Hotel located?

Situated in Bujumbura, this hotel is within 2 miles (3 km) of U.S. Embassy, Place de l'Indépendance and Embassy of France. Bujumbura Central Market and Embassy of Rwanda are also within 2 miles (3 km).

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Reviews

Reviews

3.0

3.0

Cleanliness

2.0

Amenities

5.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Internet, water,and power are turned off most of the day. If you want water for the shower or toilet you would ask the front desk and within 3 hours you would recieve cold water. I stayed there a month with no hot water ever. Swimming pool was a pond open to the community. No TV. This is camping, not staying at a nice hotel. The windows in the 4 different rooms i stayed in were broken. They would move me each time something would brake.
Verified

2/10 Terrible

Bonitus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrible place! Customer service is horrible! Place is very dirty, toilet was not clean and had urine on it! Water kept getting cut off! No one ever came to clean the room! The worst part of our stay was when we got served bread with mold on it! I showed to the manager and never even came to apologize and said anything! I don’t understand how this hotel is still functioning! Would not recommend and would definitely not stay here ever again
Stayed 3 nights in Sep 2023