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Amazing colonial style hotel with very helpful staff, great restaurant, beautiful garden and convenient parking. Large balcony facing the street but not noisy. Special thanks to MacDonald who helped me find fuel. He was very helpful and humble. Overall great stay.

Excellent service and food

The problem with this hotel is that they place people who speak Shona language only at reception in a town that majority Ndebele language. When you speak to them in Ndebele they pretend not to hear. When Shona guests speak to them in Shona they reply in Shona with great awe. Thats not good. Its organised or institutionalised tribalism. Local Ndabezitha Communities also need jobs.

With difficult conditions in the country this hotel continues to offer very excellent accommodations. The hotel is in need of some updates but everything works well, and the staff is very outstanding. I would recommend this hotel to anyone staying in Bulawayo.

Place is good but too much noise from surrounding night clubs. Double glazing windows could keep some of the noise outside