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Reviews of Econo Lodge Park Lane

3.5 out of 5
Econo Lodge Park Lane
247 Bourbong Street, Bundaberg West, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 156 reviews" "
Rating 8 - Good. 74 out of 156 reviews" "
Rating 6 - Okay. 17 out of 156 reviews" "
Rating 4 - Poor. 4 out of 156 reviews" "
Rating 2 - Terrible. 2 out of 156 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

denis john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
compact room with large fridge kitchenette with cooktop microwave and all needs provided, well set-up ensuite, bedroom with overhead fan and air-con pool also very satisfied would stay again
Stayed 1 night in Jan 2024

2/10 Terrible

karl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only ten thirty and could notget my room keys but didn't even Get my room what a waste of money don't Yesterday they are rep off
Stayed 1 night in Jan 2024
Response from Greg on 8 Jan 2024
Hi Karl, We have a 24 hour phone service, my records show you stayed on the phone for 53 seconds. This was not long enough for your call to be answered. Just ask Wotif for a refund, We have not taken payment for your booking.

8/10 Good

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Tania lee

Stayed 1 night in Aug 2023

10/10 Excellent

Tania lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a lovely spot to stay very welcoming & great staff
Stayed 1 night in Aug 2023

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The layout of the room was suitable for our stay....parking was spacious....overall the facility and staff were very accommodating.
Stayed 3 nights in Jun 2023
Response from Kezia on 8 Jun 2023
Hi JoyThank you for taking the time to complete our online survey. We are very happy to hear you enjoyed your stay.We hope to see you again soonKind regards Kezia

10/10 Excellent

Kateena

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean apartment
Stayed 1 night in May 2023
Response from Kezia on 18 May 2023
Hi KateenaThank you for taking the time to complete our online survey. We hope to see you again soon!Kind Regards

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Kezia on 5 Apr 2023
Thank you for taking the time to complete our online survey. We hope to see you again soon!

10/10 Excellent

Ashleigh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful and clean. The pool was amazing! The beds were so comfortable. My family felt very safe and thoroughly enjoyed our stay!!
Stayed 1 night in Feb 2023
Response from Kezia on 2 Mar 2023
Hi AshleighThank you for taking the time to complete our online survey. We are very happy to hear you enjoyed your stay. We hope to see you again soon! :)Kind regards,Kezia

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was fantastic until no hot water in morning when having a shower otherwise was great
Stayed 1 night in Feb 2023
Response from Kezia on 2 Mar 2023
Hi MarkThank you for taking the time to complete our online survey. We take all feedback on. We are sorry to hear you had no hot water. Once again thank you and we hope to see you again.Kind regards,Kezia

10/10 Excellent

Bruce

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Well-equipped room On main road but so quite
Stayed 1 night in Feb 2023
Response from Kezia on 16 Feb 2023
Hi BruceThank you for taking the time to leave a review.We hope to see you again soon!Regards, Kezia :)

10/10 Excellent

Emily

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Such a friendly and welcoming team at the Econo Lodge Park Lane. I'd made an error in my booking and it was sorted with no hassle by Greg. After driving for three days the clean and tidy room was exactly what we needed, not to mention the friendly faces. Would absolutely recommend the Econo Lodge Park Lane to anyone travelling to Bundaberg. Thank you.
Response from Kezia on 12 Jan 2023
Hi EmilyThank you so much, we are happy you enjoyed your stay. We hope to see you again soonKezia :)

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always my preferred place to stay in Bundaberg. Generous room size, reasonably priced and always well staffed.
Stayed 1 night in Oct 2022
Response from Kezia on 13 Oct 2022
Thank you for taking the time the fill out our survey. Glad to hear you enjoy your stay. We hope to see you again soon!Kezia

8/10 Good

John

Liked: Cleanliness, staff & service
Value for money. Nothing flash. Iron and ironing board were mucky, but expect that few visitors would use them. Breakfast brought to room was a nice convenience.
Stayed 2 nights in Jun 2022

8/10 Good

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessibility to motel from Main Street including rear access plus drive through. The motel met our needs for attractions in Bundaberg including parking for dual cabs which is an added bonus. What we would have liked was a secure screen sliding door for fresh air as had to leave overhead fan on overnight. Reception staff professional & friendly. Would stay again when in Bundaberg.
Stayed 2 nights in Mar 2022

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole town was booked out. They made us welcome and helped us to add extra nights as needed as my dad was unwell in hospital.
Stayed 1 night in Dec 2021
Response from Greg on 31 Dec 2021
Thank you.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
great value and great location.
Stayed 2 nights in Dec 2021
Response from Greg on 31 Dec 2021
Thank you

10/10 Excellent

WENQING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and well decorated
Stayed 4 nights in Dec 2021
Response from Greg on 28 Dec 2021
Thank you

10/10 Excellent

Kingsly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refurbishment excellent service excellent
Stayed 2 nights in Nov 2021
Response from Greg on 3 Dec 2021
Thank you

8/10 Good

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The managers were lovely and welcoming and the accommodation was clean and comfortable. Happy to recommend Econo Lodge Park Lane
Stayed 2 nights in Sep 2021
Response from Greg on 2 Oct 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Greg on 10 Aug 2021
Thank you

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Greg on 27 Jul 2021
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money.
Stayed 1 night in Jul 2021
Response from Greg on 17 Jul 2021
Thank you

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient and close to the CBD
Room very clean, great location close to Bundaberg CBD. On site restaurant is great and so convenient after a busy day, steak was especially good.
Stayed 1 night in Jun 2021
Response from Greg on 15 Jun 2021
Thank you.

8/10 Good

matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta value for money.
Nice friendly place to stay, very convenient location.
Stayed 1 night in May 2021
Response from Greg on 31 May 2021
Thank you.

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in May 2021
Response from Greg on 24 May 2021
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, neat and tidy. A good stop when travelling.
Stayed 1 night in Jan 2021
Response from Greg on 12 Jan 2021
Thank you

8/10 Good

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very tidy motel. Good for a short stay.
Stayed 1 night in Jan 2021
Response from Greg on 12 Jan 2021
Thank you

8/10 Good

Cheryl, Gympie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Clean and tidy roomy enough. Everything thing you need. Restaurant attached to dine in or to your room.
Stayed 2 nights in Sep 2020
Response from Greg on 6 Oct 2020
Thank you Cheryl.

10/10 Excellent

Timothy P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Motel
Awesome place for a stop over. Super clean and comfortable Great price
Stayed 1 night in Sep 2020
Response from Greg on 22 Sept 2020
Thanks Tim

8/10 Good

Chad, Gladstone QLD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was great as always. The restaurant being closed Friday Saturday Sunday was confusing but not a deal breaker with so many other close bye.
Stayed 2 nights in Sep 2020
Response from Greg on 19 Sept 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allways a great place to stay
Stayed 1 night in Aug 2020
Response from Greg on 19 Sept 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jingjin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the city centre. Recommended for all Tesla owners stay. One charger just infront of the room.
Stayed 4 nights in Aug 2020
Response from Greg on 14 Aug 2020
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when in Bundaberg, the service and the meals are great
Stayed 1 night in Jun 2020
Response from Greg on 9 Jun 2020
Thank you for your kind review.

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Greg on 11 Jan 2020
We do our best but without a reason for your rating we can not improve what ever you thought was lacking.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place didn’t think anything was too bad at all.
Stayed 2 nights in Jan 2020
Response from Greg on 9 Jan 2020
Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Greg on 26 Dec 2019
Thank you

8/10 Good

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there before and found it to our liking. Any one who stays, would have to say it was a good motel.
Stayed 1 night in Dec 2019
Response from Greg on 16 Dec 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The over all facility was good plus The owners very helpful and pleassent.
Stayed 2 nights in Oct 2019
Response from Greg on 23 Oct 2019
Thank you very much for your kind review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff , nice clean comfortable rooms
Stayed 1 night in Aug 2019
Response from Greg on 4 Sept 2019
Thank you Gordon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Clean and tidy rooms. Good location too. Thank you!
Stayed 1 night in Aug 2019
Response from Greg on 4 Sept 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Cloths left in cupboard, which meant it wasn’t checked before previous people left . They moved to a different room. Sheets were crumpled which meant they had payed on the bed. Used soap left in bathroom. Very noisy as near kitchen , laundry, but as last room I could understand why.
Stayed 1 night in Jul 2019
Response from Greg on 26 Jul 2019
Dear Guest, Your feedback is very important to us. On this occasion, there had been a guest room move prior to your arrival thus causing the oversight of clothes being left in the closet and newly-opened soap left in the bathroom. I can assure you that the sheeting in the room was clean and unused. We can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Greg on 26 Jul 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Greg on 26 Jul 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money (decore a bit out dated), Pool and out door spa was great, clean and tidy rooms, good location, we were a cricket team staying there - had no problems getting rooms for our group, overall a good experience had
Stayed 2 nights in Apr 2019
Response from Greg on 1 May 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent service was great and staff helpful
Stayed 2 nights in Apr 2019
Response from Greg on 1 May 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Checkin - checkout was friendly, late checkout not really available for what we needed (we asked for 1pm). Tourist info was useful, would have liked even more and local maps of Bundaberg please.
Stayed 1 night in Mar 2019
Response from Greg on 1 May 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!