Vienna Hotel Guide - Burggarten hotels in Vienna, Austria.

"Only stayed one night at the end of our trip because it’s located so conveniently to the train station, but would definitely return. The rooms were very nice, spacious, very comfortable beds, and very aesthetically decorated. "

"Excellent staff and covenant location close to the main train station and tram stop. The room was clean and a good size. Breakfast was abundant and tasty. My only gripe was the shower as it was nearly impossible not to get the floor wet. "

"Lovely hotel, ideally situated in the heart of Vienna close to all the major attractions. Efficiently run, very clean and well managed hotel."

"Extremely helpful and friendly staff."

"All excellent "

"On the whole, an excellent hotel. Most of the staff we dealt with were very helpful but there were a couple that just seemed like lost teenagers, not sure of what was going on. The salon bar was supposed to be open on Saturday night, and we were told as much, but we went twice to try and it was empty, no staff. Room service is advertised but the timings were not consistent, rather seemed dependent on what staff were around. The phone in our room didn’t work and wasn’t fixed during our stay. The room was very hot and the air con wouldn’t go below 20, tricky as someone 8 1/2 months pregnant, they did bring another pillow for me straight after requested though! Rooftop bar is excellent, the hotel decor was excellent. Location was excellent. It was just those couple of things and some of the staff that let it down and made it feel like we were weren’t staying in a high end a hotel to match the beautiful surroundings. Xxx"

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"Shops nearby"

"Excellent hotel and staff "