Burnsville Hotel Guide - Family Friendly Hotels in Burnsville, North Carolina

"Girl at registration is super nice and helpful"

"Really love the hotel. Other than one staff who did not make eye contact with me when I was checking out, the rest were very professional and nice. I love the location because it makes it very easy to get t town and back. Thank you for the daily complimentary bottle of water and cookies. I will definitely book this place again"

"This is one of my favorite hotels to stay in."

"The staff were extremely attentive and the grounds were well kept. Will definitely go back! "

"Clean rooms, great patio areas, friendly staff! Would stay again for sure"

"Room was very nice. It included a full kitchen, comfortable living room and bedroom with large bathroom. "

"Loved this hotel. Everything was amazing. "

"The stay was nice and clean "

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "