Portland Hotel Guide - Burnt Bridge Cellars hotels in Portland, United States of America.

"Dog friendly, clean, fair price, free coffee and breakfast "

"Great location, clean and modern room, and easy access to restaurants and coffee shops."

"The staff did not care that my daughter was recovering from a medical emergency and wouldn't give us a timeline on how late they were going to be in having the room ready. My daughter had a severe allergic reaction at lunch and was heavily drugged and nauseated. I went in at 3:30pm asking if we could get in early so she could lay down while we watched her. They said no since checkin was at 4pm but had me do the paperwork ahead of time so we could get her in immediately. I showed up a few minutes before 4pm and they were checking in others and handing out room keys (including another large family probably in the same 2 bedroom suite). When I got up there they told me the room was not ready on time but couldn't give us an estimate (not even to the closest hour!). I asked if they would call me when ready, and he snarky replied he didn't have my phone number (he had me enter it on the earlier paperwork). Half an hour later my daughter had to come in and lay down on the foyer couch to get out of the hot car and at 40 minutes when he still wouldn't give me an estimate I cancelled so we could go elsewhere. As we're leaving, he offered us cold water. No offer for her to come in and wait out of the heat, no offer for refreshments as we waited, no offer for letting us know when it was ready (I had to ask for that), no updates, no apologies, no offer for discounts, etc... He had only offered to move us to separate (more expensive) rooms where we couldn't keep an eye on her."

"Comfortable bed but very noisy due to the proximity to the airport. Very friendly and helpful staff. Our TV wasn't working and they took care of it immediately. Breakfast was just ok. Many items were empty when I arrived for breakfast."

"Clean, nice staff. Great location "

"Clean room helpful staff quite very high standards "

"I was received well. Unfortunately I found the building and amenities very sub par. The lighting in the lobby was dim. In the hallways the lights are flickering constantly. In my room the bathroom light only had one lit when i tried to get the other bulb to light up it became apparent that it needed repair as it strobed aggressively. Furthermore when i tried to use the atm....it didnt have any cash. No notice saying it was out. The gym was very meager and the bathroom next to it smelled horrendous. Sadly i would rate this stay 3/10 i cannot reccomend a hotel that is not in proper working order. "

"The beds were comfy, the food was tasty and it is located close enough to the freeway to be convenient but little road noise’ "

"The microwave fan doesn’t work and the WiFi is very slow, but the property is in a safe area and the room is very clean."