Crowne Plaza Penang Straits City by IHG

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Luxury
4.0 star property
9.2

Wonderful

Upscale hotel near Butterworth Arena

Located close to Tow Boo Kong Temple Butterworth and Georgetown UNESCO Historic Site, Crowne Plaza Penang Straits City by IHG provides a rooftop terrace, dry cleaning/laundry services and a gym. Enjoy a meal at the two on-site restaurants. In addition to a business centre, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is €73
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room

A modern hotel room with two beds, a small desk, a chair, and a large window offering a city view.

Standard Room

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Sea View (Sea View)

A modern hotel room with a large bed, a desk, a chair, a hanging light fixture, and a decorative wall panel.

Suite, 1 Bedroom, Club lounge access, Sea View (Sea View)

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Sea View (Club Lounge Access)

A modern hotel room with two beds, a small desk, a chair, and a large window offering a city view.

Suite, 1 Bedroom, Club lounge access, Sea View (Club Lounge Access)

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, a telephone, and a decorative wall.

Standard Room, 2 Single Beds, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Sea View

A modern hotel room with a bed, a sofa, a coffee table, and a desk with a laptop.

Standard Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, City View (Club Lounge Access)

A hotel room with two beds, a desk, a chair, a telephone, and a decorative wall.

Suite, 1 Bedroom, Club lounge access, City View (Club Lounge Access)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Club lounge access, City View (Club Lounge Access)

Room

Suite, 1 Bedroom, Club lounge access, City View (Club Lounge Access)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Sea View

A modern hotel room with two beds, a small desk, a chair, and a large window offering a city view.

Standard Room, 2 Single Beds, Sea View

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Accessible, City View

A modern hotel room with two beds, a desk, and a chair. There are large windows offering a view of the city.

Standard Room, 1 King Bed, Accessible, City View

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Club lounge access, Sea View (Club Lounge Access)

A modern hotel room with a large bed, a desk, a chair, a hanging light fixture, and a decorative wall panel.

Suite, 2 Bedrooms, Club lounge access, Sea View (Club Lounge Access)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View

A modern hotel room with a bed, a sofa, a coffee table, and a desk with a laptop.

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club lounge access, City View (Club Lounge Access)

A modern hotel room with a large bed, a desk, a chair, a hanging light fixture, and a decorative wall panel.

Standard Room, 1 King Bed, Club lounge access, City View (Club Lounge Access)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club lounge access, Sea View (Club Lounge Access)

A modern hotel room with a large bed, a seating area with a sofa and armchair, a desk, and a large window offering a city view.

Standard Room, 1 King Bed, Club lounge access, Sea View (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access, City View (Club Lounge Access)

A hotel room with two beds, a desk, a chair, a telephone, and a decorative wall.

Standard Room, 2 Single Beds, Club lounge access, City View (Club Lounge Access)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Club lounge access, Sea View (Club Lounge Access)

A modern hotel room with two beds, a small desk, a chair, and a large window offering a city view.

Standard Room, 2 Single Beds, Club lounge access, Sea View (Club Lounge Access)

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, City View

Room

Standard Room, 3 Single Beds, City View

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 3 Single Beds, Sea View

A hotel room with two beds, a desk, a chair, a small table, and a large window offering a city view.

Standard Room, 3 Single Beds, Sea View

  • Sleeps 3
  • 3 Single Beds
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About the area

Located in Butterworth, Crowne Plaza Penang Straits City by IHG is in the city centre and near the beach. Georgetown UNESCO Historic Site is a notable landmark, and the area's natural beauty can be seen at Robina Eco Park and Mengkuang Dam. Don't miss out on a visit to Sedim Tree Top Walk. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like ecotours nearby. Visit our Butterworth travel guide
Map
4823-4824 2F JALAN PANTAI, TAMAN SELAT BUTTERWORTH, Butterworth, 12000

What's nearby

  • A cityscape with a prominent tall building, a variety of colorful rooftops, and a clear blue sky with scattered clouds.
    KOMTAR
    29 min drive - 28.5 km
  • A city skyline with tall buildings along a waterfront at dusk.
    Gurney Drive
    31 min drive - 30.0 km
  • Dataran Pemuda Merdeka
    7 min walk - 0.6 km
  • Butterworth Art Walk
    9 min walk - 0.8 km
  • Georgetown UNESCO Historic Site
    30 min drive - 29.3 km

Getting around

  • Penang Sentral
    5 min drive
  • Penang (PEN-Penang Intl.)
    37 min drive

Restaurants

  • Zus Coffee
    1 min walk
  • Wellesley Lounge
    1 min walk
  • Restoran Tokyo
    9 min walk
  • 奇香干肉骨茶
    9 min walk
  • 華東福建麵 @ Kg. Benggali
    9 min walk

About this property

Crowne Plaza Penang Straits City by IHG

  • Upscale hotel near Butterworth Arena
  • Located close to Tow Boo Kong Temple Butterworth and Georgetown UNESCO Historic Site, Crowne Plaza Penang Straits City by IHG provides a rooftop terrace, dry cleaning/laundry services and a gym. Enjoy a meal at the two on-site restaurants. In addition to a business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • A seasonal outdoor pool and an indoor pool, along with sunloungers
    • Free self-parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), an electric car charging station and a lift
    • Meeting rooms, concierge services and luggage storage
  • Room features
  • All 343 rooms have comforts, such as pillow menus and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Hypo-allergenic bedding and down duvets
    • Bathrooms with rainfall showers and bidets
    • 50-inch Smart TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

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  • Parking included
  • Free Wi-Fi
  • Restaurant
9.4 out of 10, Exceptional, 58 reviews
The price is €73
includes taxes & fees
1 Nov - 2 Nov
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Frequently asked questions

Does Crowne Plaza Penang Straits City by IHG have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Crowne Plaza Penang Straits City by IHG?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Penang Straits City by IHG on 24 Nov 2026 start from €73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Penang Straits City by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Penang Straits City by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Penang Straits City by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Penang Straits City by IHG?

Checkout is at noon.

Where is Crowne Plaza Penang Straits City by IHG located?

Located in the heart of Butterworth, this hotel is 2.8 mi (4.5 km) from Tow Boo Kong Temple Butterworth and 2.8 mi (4.6 km) from Butterworth Arena. Robina Eco Park and St. Anne's Church are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Penang Straits City by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 45 out of 63 reviews
Rating 8 - Good. 11 out of 63 reviews
Rating 6 - Okay. 5 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel facilities was in top condition. Comfortably stay with beautiful scenic. Strong aircon and maintained excellent cleanliness
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Excellent seaview
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxirios and super clean property. Staff very helpful and pleasant. Highly recommend the sea view room. Breakfast has lots of varieties mainly local food.. Cold cuts and cheese not good at all. Omlette station very bad. Never thought that a simple omlette can be made that bad. Overall food and beverage can improve since this is is not Crowne Plaza standard.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
New hotel. Top service and top facility
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place , great staff and great location . Only thing is the variety of breakfast , they are great but please do some variety , meatball , chicken ball every day , even dimsum and the malay local food
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in Butterworth. Brand new. Very close to the Ferry and train station. Has an excellent breakfast buffet. Great facilities, with a nice pool and gym. Will definitely be back the next time I visit Penang.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
New property, clean with nice staff. Very close to Penang Sentral for train, bus and ferry connections. Great views across the water!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and everything is up to standard. Staff are helpful and friendly. Just the location is not very convenient, but you can always call Grab to travel/ food delivery.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very tidy and spacious for two. I particularly like the wardrobe is inside the bathroom area. View is very nice can see a part of the port. Gym has limited equipments such as the cable machine and dumbbells up to 25kg. Lots of treadmills to do cardio. Staff is very nice. Breakfast menu is okay. There is a variety of food but it becomes dull eating the same things every morning. Overall will recommend this place for stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, but very quiet location with little food n shopping options in the immediate surroundings. The fire alarm went off, but the announcement could not be heard inside the room. This is a fire safety concern that needs to be looked into.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation at Butterworth. I would come back again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Penang ferry, nice new building
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Both clean room and staffs are very good.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel n comfortable
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room and staffs are good
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s clean and new with excellent service We enjoyed our stay in this hotel. Love to come back to stay here once visit this city.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I chose this hotel as it was brand new. I was most impressed with how ecologically friendly it was. The bathroom in particular was outstanding.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful resort in the park and by the river. Food is just average. However location of the resort is excellent. Must book the activities / excursions in advance.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel with simple decoration. IHG hotels never disappoint me. Except the location it’s a bit far from the tourists area, other things are perfect!
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The room has a strange odor that resembles sewerages. Because we only stay for one night and have to leave first thing in the morning, we didn’t complain to the management.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
The breakfast was below average with stale croissants. It was promptly replaced when I complained. The Lounge on the 23rd Floor was so inadequate. Got a lot to learn from other 4-5 star hotels.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Everything was great except the constant sewage smell coming out of the toilet. They said they will freshern up the room, but when I return, the sewage smell is still there. The whole stay was ruin by that small detail.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
First impression not good. We arrived at the hotel, 2 porters were standing there, one helped to unload luggage from our Grab, and left them on the ground, not even took them to the lift for us. No courtesy, no words, no strong gesture to make us feel that they wanted to give us a welcoming signal.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money if you are OK to compromise

It’s a new property however badly managed. Lack of resources at the reception past 2 times, long waiting (atleast 10 minutes), only 1 person at the counter managing quite a few guest to check in, managers are no where to be seen. Technical issues with their elevators e.g. false fire alarms, malfunctioning are very common. They have funny system of QR code for free parking, however most of the time QR code doesn’t work and I’m charged 21RM for over night parking. Limited food choices. However good value for money 😅
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied in all aspects.
Stayed 1 night in Jul 2026