Cleveland Hotel Guide - CHI MEMORIAL CLEVELAND hotels in Cleveland, United States of America.

"The floor were extremely dirty to the point it turned my socks a different color"

"Everything started ok but when I went to get some Ice could not find any so called the desk and I had to go down a floor for the Ice no Ice on my floor. The room was nice but hard to get the temp steady it would get hot and air would come on at it was way to cold so at night I would get hot then cold need to fix there setup air on window and control on other wall. Then I wanted some coffee and no coffee maker in the room called the desk and had to go down to pick up a coffee maker. So I was not real happy with place. The room was clean and nice TV. Everyone was very nice. Breakfast was good and they had a nice coffee maker there. For what it cost will be looking for a different place next time I go that way. Or I know to ask for a floor with Ice maker and get a coffee maker when I check in and hope to get a/c to work better."

"The woman at the front desk, Lakita, worked very long hours and was superb to all. Excellent!"

"Breakfast time they have a few items they rotate in and out which is nice. I do wish the coffee in the lobby was always available. They have lemon water available. The room was very clean. I loved the fact we had a full fridge and dishwasher. The con of the stay and honestly made a huge impact the room would not get cold enough. We purchased a fan to keep by the bed and made sure to keep the curtains closed and bathroom door shut to keep it cooler. If you like a colder room I would not recommend the stay but otherwise very nice. "

"Nice room and decent bar. Was disappointed tat breakfast was $16. Outside patio was run down and heaters were out of propane."

"Nice place with restaurant and bar inside. Unfortunately we got in late and had already had dinner. Looked very nice. Everyone was helpful"

"We’ve stayed at this property multiple times and always had a good experience. However, this time our stay was not up to their regular standards. Our room had an obvious previous water issue, with a huge portion of the wall involved. During the night the leak started again and woke us up. The floor was wet and water was actively running down the wall and dripping from the ceiling. Since it was around 3 am, I opted to not switch rooms. We had only been given one bath towel so I had to call to get another, let alone enough to wipe up the water. The staff here is excellent and gives great service. I just feel that the property has deteriorated somewhat. "

"we just needed a place to spend the night - convenient location, well maintained property, would recommend"

"Clean, nice breakfast"