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Reviews of Holiday Inn Express Cabot, an IHG Hotel

2.5 out of 5
Holiday Inn Express Cabot, an IHG Hotel
100 HOME DEPOT DRIVE, Cabot, AR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 47 reviews" "
Rating 8 - Good. 5 out of 47 reviews" "
Rating 6 - Okay. 3 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 2 out of 47 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a welcome relief after a long day on the road. The room was clean and updated and the bed was very comfortable. Will stay here again if we are in the area.
Stayed 1 night in May 2024
Response from ~Holiday Inn Express Staff on 16 May 2024
Thanks for staying with us. We hope to see you again soon.

10/10 Excellent

Inmaculada

Liked: Cleanliness
Stayed 1 night in May 2024
Response from ~Holiday Inn Express Staff on 15 May 2024
Thanks for staying with us. We hope to see you again soon.

10/10 Excellent

Tommy, St George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility! Best staff. I’ll stay here again.
Stayed 4 nights in Apr 2024
Response from ~Holiday Inn Express Staff on 1 May 2024
Thanks for staying with us and for the great compliment. We hope to see you again soon!

10/10 Excellent

Tommy, St George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. Everything in top condition. I would stay here again.
Stayed 3 nights in Apr 2024
Response from Holiday Inn Express Cabot on 20 Apr 2024
Greetings Tommy,Thanks so much for choosing Holiday Inn Express in Cabot. We look forward to seeing you again, and safe travels.

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful hotel- the front desk staff were delightful and super helpful. Rooms were very clean. We had a great stay and would definitely recommend and stay here again.
Stayed 1 night in Apr 2024
Response from Holiday Inn Express Cabot on 20 Apr 2024
Hello Teresa,Thanks so much for choosing Holiday Inn Express in Cabot. We look forward to seeing you again, and safe travels.

8/10 Good

Sonya

Stayed 2 nights in Mar 2024
Response from The Express Team on 29 Apr 2024
Thanks for staying with us. We hope to host you again soon.

10/10 Excellent

Marc or Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff, and slept well.
Stayed 2 nights in Mar 2024
Response from ~Holiday Inn Express Staff on 1 Apr 2024
Thank you for staying with us. We hope to see you again soon. Please travel safely.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean. There was a great supply of Dove products in the bathroom to use...i love pump soap! The staff was very friendly everytime we saw someone they smiled and spoke. The breakfast was yummy. There was always hot food ready. Would definitely return!
Stayed 3 nights in Mar 2024
Response from ~Holiday Inn Express Staff on 1 Apr 2024
Thank you for staying with us. We are thrilled that you enjoyed your stay. We hope to see you again soon.

8/10 Good

Jeanette

Liked: Amenities, property conditions & facilities
After 10:00pm there was a group of teenagers that had some rooms around ours and they were talking loud in the hall way and slamming the doors. Didn’t sleep well.
Stayed 1 night in Mar 2024
Response from ~Holiday Inn Express Staff on 10 Mar 2024
We hate your sleep was interrupted by others. Please contact the front desk anytime and we will address the issue. Have a great week and please travel safely-

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Express Team on 11 Mar 2024
Thanks for staying with us. We hope you travel safely, and we look forward to seeing you again.

10/10 Excellent

Richard

Stayed 1 night in Feb 2024
Response from The Express Team on 18 Feb 2024
Thanks for staying with us. We hope to see you again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay
Awesome stay. Everything was awesome.
Stayed 4 nights in Feb 2024
Response from ~Holiday Inn Express Staff on 15 Feb 2024
Thanks for staying with us. We appreciate your business and feedback. We hope to see you again soon.

10/10 Excellent

Maree

Stayed 1 night in Feb 2024
Response from Russell H, GM on 26 Mar 2024
Thank you for staying at our location and the perfect score for your stay. Look forward to having you stay with us again if your travels bring you to Cabot.

8/10 Good

Phyllis, atoka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be improved egg omelet not good bacon needed to be cooked more and coffee was so strong i had to put hot wayer to dilute to be able to drink
Stayed 1 night in Jan 2024
Response from ~Holiday Inn Express Staff on 24 Jan 2024
Thank you for staying at the Holiday Inn Express. We will forward your concern to the IHG brand support team. We hope to see you again soon.

10/10 Excellent

Kari

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ~Holiday Inn Express Staff on 18 Jan 2024
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Anggelhy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ~Holiday Inn Express Staff on 15 Feb 2024
Thanks for staying with us. We appreciate your business and feedback. We hope to see you again soon.

10/10 Excellent

Zach

Stayed 1 night in Dec 2023
Response from The Express Team on 25 Dec 2023
Thank you for staying with us. We hope to see you again soon. Please travel safely and have a happy holiday season.

10/10 Excellent

jonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Express Team on 24 Dec 2023
Thank you for staying with us at the HIE Cabot. We hope to see you again soon. Have a safe and happy holiday season.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 1 night in Dec 2023
Response from The TRU Team on 21 Dec 2023
Thanks for staying with us at the TRU. We hope to see you again soon. Please travel safely and have a Merry Christmas.

10/10 Excellent

Billy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 14 Dec 2023
Thanks for staying with us at the Holiday Inn Express Cabot. We are very pleased you had a great stay giving us a perfect score of 10. Hope to see you again.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, convenient
Stayed 3 nights in Nov 2023
Response from General Manager on 14 Dec 2023
Thanks for staying with us at the Holiday Inn Express Cabot. We are very pleased you had a great stay. Hope to see you again when you travel to our area.

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very clean. Friendly staff. Good breakfast. Would definitely stay here again.
Stayed 1 night in Nov 2023
Response from ~Holiday Inn Express Staff on 6 Nov 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from ~Holiday Inn Express Staff on 6 Nov 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel
New hotel in July 2023. Super clean, up to date and comfortable.
Stayed 1 night in Oct 2023
Response from HIE Staff on 2 Nov 2023
Thank you so much for staying with us. We hope to see you again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff there is excellent
Stayed 2 nights in Oct 2023
Response from ~Holiday Inn Express Staff on 25 Oct 2023
Thank you for staying with us. We hope you have a great week.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Hot water, comfy beds, VERY clean. Would definitely stay here again!
Stayed 1 night in Oct 2023
Response from ~Holiday Inn Express Staff on 23 Oct 2023
We are glad you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

Kimela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ~Holiday Inn Express Staff on 23 Oct 2023
We hope you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

Kathy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, so everything was fresh and clean, except the pool needed to be cleaned (a lot of debris floating in it). There was a noisy group of men at the fire pit, so it was not possible to go to bed early. No spa, which was disappointing, and construction going on next door.
Stayed 1 night in Oct 2023
Response from The Express Team on 21 Oct 2023
Thanks for staying with us. The pool is being covered on Monday for the winter months. Holiday Inn Express does not offer a spa service but there are multiple local spas that we would be happy to recommend. Safe travels.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from TRU Team on 17 Oct 2023
Thanks for staying with us. We hope to see you again soon.

6/10 Okay

David

Stayed 1 night in Oct 2023
Response from HIE Staff on 2 Nov 2023
Thank you for staying with us. We hope to see you again soon.

6/10 Okay

Ashley

I was disappointed with the tv channels..tried to watch the game..and only basic channels. It’s a safe area..breakfast was good.
Stayed 1 night in Oct 2023
Response from Kari M on 9 Oct 2023
Thanks for staying with us. At this time we only offer basic cable channels with HBO. We will look into upgrades in the future. Have a great week.

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Super clean, beds are very comfortable. Staff was very helpful and friendly.
Stayed 2 nights in Sep 2023
Response from Kari M on 26 Sept 2023
Thank you so much for your feedback. We hope to see you again soon.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable and staff was super friendly and helpful. Only downside was intermittent wifi
Stayed 4 nights in Aug 2023
Response from The TRU Staff on 4 Sept 2023
Thanks for staying with us. We will definitely check into the WiFi issue. Happy Labor Day!

10/10 Excellent

Patrick

Travelled with family
Liked: Amenities, property conditions & facilities
Great staff and breakfast
Stayed 1 night in Aug 2023
Response from Kari M on 20 Aug 2023
Thanks Patrick. We hope to see you again soon!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel overall, NOT pet-friendly
New, clean hotel. Comfortable beds. DirecTV only, no smart TV's like one would expect in a new build. Lots of construction in the area, but we didn't hear any of the equipment from our room so that's good. THIS IS NOT A PET-FRIENDLY HOTEL. Service animals only. IHG website is correct; Hotels.com is NOT. A/C works fine but with the newer units they had to use it doesn't remove humidity from the room, so be prepared for that if you are staying during the hot summer months.
Stayed 3 nights in Aug 2023
Response from Kari M on 7 Aug 2023
Thanks for staying with us and letting us know about the issues. We will contact Hotels.com concerning the incorrect information. We will have maintenance check on the AC units also.