Sant Joan de Labritja Hotel Guide - Cala d'en Serra hotels in Sant Joan de Labritja, Spain.

"We arrived for check in after 4pm. Staff were very friendly and offered us a welcome drink, so we followed the lovely gentleman to the outside bar where we were offered a glass of champagne or orange juice which was nice. However, we were then sorted of abandoned. We finished our drinks and just sat for a while before heading back to the reception area to continue checking in - a bit odd! The room was basic but pleasant. There was only one sachet of coffee and no milk or sugar for hot drinks so we bought these ourselves. Our remote control for the TV didn't work but there wasn't much worth watching anyway so it wasn't a problem. We used the pool and had a cocktail each there. Didn't use the restaurant so can't comment on that. The hotel is well located and reasonably priced."

"Fab as always our October half term annual trip, unfortunately the end of season was a little earlier this year so we had to cut our trip a little shorter than usual. Big thank you to the kids club staff! 10/10 service by all staff members."

"Lovely place, really clean, great location. "

"I found that some members of staff should be more smiling (e.g. staff at the restaurant) or more customer-centric (e.g. check-in and check-out at the reception very transactional; not a warm welcome and at the check-out nothing like thank you for staying with us or we hope you enjoyed your stay, we look forward to seeing you again). There's definitely room for improvement in this area ."

"This resort and hotel are really only geared up for good weather, and it was mixed in the week we spent here. When the sun was shining it was lovely but there isn't much to do in Portinatx when it isn't (public transport is limited). It also might have been better to go earlier in the season (we were 6 - 13 Oct), as within the hotel it felt like some things were running out and not being replaced, and many restaurants were closed. Overall, a nice trip but the quality of the hotel didn't match the glowing reviews we'd read on line. "

"Check in process very easy.Villa was clean and welcoming.Lady who came was very friendly and helpful.Overall a very good experience "