Resort do Lago

3.5 star property
Families splash in nine different pools while others play racquetball or squash, with swim-up bar service making it easy to grab a refreshing drink

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Resort do Lago welcomes guests to its lush garden setting with modern comforts and family activities. Enjoy nine pools, sip cocktails at the swim-up bar, or visit the coffee shop. Free WiFi keeps everyone connected, with previous guests sharing positive experiences.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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About this property

Resort do Lago

  • Family-friendly hotel
  • At Resort do Lago, you can look forward to a swim-up bar, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or the steam room. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a bar.
  • Other perks include:
    • 9 outdoor pools and a children's pool, along with a waterslide and a swim-up bar
    • Free self-parking
    • A 24-hour front desk, tour/ticket information and free newspapers
    • Meeting rooms and a lift
  • Room features
  • All rooms are individually furnished, and have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and minibars.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, microwaves and stovetops

Similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Does Resort do Lago have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

Is Resort do Lago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resort do Lago?

Self-parking is free at this property.

What time is check-in at Resort do Lago?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Resort do Lago?

Checkout is at 11:00 AM.

Where is Resort do Lago located?

This family-friendly Caldas Novas hotel is within 2 mi (3 km) of Nautico Water Park, Kawana Park and Corumbá Lake. Tropical Thermas Club - Unit II and Kitakas Park are also within 6 miles (10 km).

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Reviews

Reviews

6.6

4.0

Cleanliness

7.0

Location

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

2/10 Terrible

Talumy Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência terrível, dinheiro mal investido...

Nunca me hospedei em um local com serviços tão ruins... ✅funcionários do restaurante, recepção, do lazer e alguns da limpeza da área das piscinas, são bem prestativos, mas a maioria, não tem receptividade nenhuma, extremamente mal humorados, sem capacidade para um simples “Bom dia”... ✅Corredores e apartamento mto sujos... A péssima limpeza do nosso ap só foi realizada, no 3º dia de nossa estadia, e depois de mta insistência... Toalhas e tapetes do banheiro NUNCA foram trocados.... ✅Academia, além de ser pessimamente equipada (duas esteiras, um heliptico, uma torre de halteres, colchonetes sem condições de uso), tem cheiro de mofo terrível e em um dos dias, tive que esperar por 40min até que alguém abrisse para nós... ✅Comprei uma pizza na nossa última noite, me disseram que em 30min estaria pronta, aguardei por mais de 1h e 30min... 😔 ✅Ficamos a 5m de um grupo gerador que ligava todos os dias as 18hs, com barulho horrível (não dava se quer pra ouvir a TV) e cheiro de diesel era terrível... Com o detalhe de que avisei previamente, que tenho uma criança de 3 anos, que possui ASMA- o cheiro de fumaça é extremamente prejudicial a ela... ✅E por último, sempre vamos para Caldas, em busca das águas QUENTES...NUNCA VI TANTA PISCINA COM ÁGUA FRIA... A piscina infantil é linda, com brinquedos legais para os pequenos, MAS ÁGUA É GELADA!! Enfim... Não acho que pagamos barato... Dinheiro mal investido...
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Primeiro que reservei o Resort dos Lagos e tive que ficar com o Encontro da Aguas, acomodação diferente, cobertos cheirando suor, pouca toalha, piscinas frias, entretenimento diferente do planejado e programado, Sem falar que a pessoa que fechou a estadia disse que iria informar que eu tinha cancelado eu avisei para não o fazer pois espero pelos meus pontos.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Thiago

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019