Povoacao Hotel Guide - Caldeiras das Furnas hotels in Povoacao, Portugal.

"The gym equipment is very old and almost nonfunctional. The sauna could be much warmer. One of the front office staff was a bit clueless. The rest was great."

"My rating is partially on my stay but more so the staff experience. Background: I have always wanted to visit this property. I am from the West Coast in California and it is a long journey to get there upon arrival. The grounds are absolutely beautiful. It is everything that I wanted in terms of a retreat and a place to really have a sense of peace. Unfortunately, there were two events that happened in rapid succession and I was not happy or enthused at all. Rather than go into the details of what transpired, I would like to go more in depth into their response. We all make mistakes, however, what I found very refreshing was that one, they not only owned up to both incidents, but two, they made every conceivable effort to atone for them. That level of honesty and urgency is ultimately why I would visit this resort again. That level of dignity and respect is very much appreciated and it was because of that that I was able to enjoy the rest of my time there."

"Friendly staff, good food, great amenities. "

"Good food, good room, good base to explore the island"

"The staff is amazing. Best staff I’ve ever had at a spa stay. The food is amazing, facilities are great, surrounding area is out of this world."

"Very cute property tucked away on a hill overlooking the town. Easy walking access to everything and the parking was fantastic. For the price we could not have hoped for better."

"It is rare to find perfection in a vacation rental especially for a long term stay. Our month at Villa Natura was outstanding! The home is comfortable, clean, quiet and thoughtfully equipped.The bonus is the warm welcome and attention of Susanna and Rui! The sign in the beautiful garden "This is our happy place" describes our experience. We highly recommend it without hesitation!"

"Private gated villa located in great town. Local hot springs are less than a 10 minute walk. Staff was great, cleaned daily, did laundry upon request, left local foods after each cleaning. Overall a wonderful stay."

"The staff is very friendly and accommodating. The breakfast selection is incredible. "