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Reviews of Hotel Dann Cali

3 out of 5
Hotel Dann Cali
Avenida Colombia, 1 - 40, Cali, Valle del Cauca

Reviews

8.4

Very good

Rating 10 - Excellent. 222 out of 432 reviews" "
Rating 8 - Good. 122 out of 432 reviews" "
Rating 6 - Okay. 49 out of 432 reviews" "
Rating 4 - Poor. 21 out of 432 reviews" "
Rating 2 - Terrible. 18 out of 432 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Fue un placer hospedarle on 14 May 2024
Buen día querido huésped, nos alegra y nos complace leer sus comentarios, le esperamos en su próxima visita, feliz día!

10/10 Excellent

Mario, Sunny Isles Beaches

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place for a get away
Stayed 1 night in Apr 2024
Response from Fue un placer hospedarle on 2 May 2024
Good Morning Mario, Thank you for those kind words!Hope to see you soon!

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from It was a pleasure having you on 29 Apr 2024
Good Morning dear Nancy,Thanks for the review!

10/10 Excellent

Jong Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Have to say great, and very very good price
Stayed 1 night in Apr 2024
Response from It was a pleasure having you on 2 Apr 2024
Hi Mr. Jong, Thank you for those kinds! We will be waiting for you.

10/10 Excellent

Jose, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and the breakfast include in price is a plus!
Stayed 6 nights in Mar 2024
Response from It was a pleasure having you on 1 Apr 2024
Hi Mr. Jose, Thank you for those kind words!

8/10 Good

Alvaro, Bradenton

Business traveller
I enjoyed the hotel
Stayed 1 night in Feb 2024
Response from It was a pleasure having you on 1 Apr 2024
Hi Mr. Alvaro, Thank you so much for rating us!

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff goes above and beyond the call of duty to ensure guests have a wonderful experience.
Stayed 4 nights in Feb 2024
Response from It was a pleasure having you on 4 Mar 2024
Thank you so much for those kind words!

10/10 Excellent

diana pilar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, excelente servicio , muy amables y cordiales , el desayuno estupendo .
Stayed 1 night in Jan 2024
Response from Fue un placer hospedarle on 23 Jan 2024
Buen día querido huésped, nos alegra y nos complace leer sus comentarios, le esperamos en su próxima visita, feliz día!

10/10 Excellent

JAIRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Fue un placer hospedarle on 23 Jan 2024
Buen día querido huésped, nos alegra y nos complace leer sus comentarios,le esperamos en su próxima visita, feliz día!

10/10 Excellent

Gabriela, fall river

Travelled with partner
Stayed 10 nights in Dec 2023
Response from Fue un placer hospedarle on 23 Jan 2024
Buen día querido huésped, nos alegra y nos complace leer sus comentarios,le esperamos en su próxima visita, feliz día!

8/10 Good

ALEJANDRO, Ruskin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fue un placer hospedarle on 2 Jan 2024
Fue un placer hospedarle!

8/10 Good

Hernan Leon

Stayed 2 nights in Dec 2023
Response from Fue un placer hospedarle on 23 Jan 2024
Buen día querido huésped, nos alegra y nos complace leer sus comentarios,le esperamos en su próxima visita, feliz día!

8/10 Good

Jairo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es un gran hotel pero el staff se quedo corto en el servicio Pedí poner a funcionar el TV pero no lo arreglaron. Ademas nos cambiaron de habitación, porque encontramos la habitación sin agua. mal servicio.
Stayed 1 night in Dec 2023
Response from Por favor acepte nuestras disculpas. on 22 Dec 2023
Saludos Sr. Jairo ,Espero se encuentre muy bien,Queremos acepte nuestras disculpas por este impasse, nos gustaría nos dejara redimirlo en una proxima estadia en nuestro hotel.Quedamos muy atentos.

10/10 Excellent

Douglas

Stayed 6 nights in Dec 2023
Response from Fue un placer hospedarle on 23 Jan 2024
Buen día querido huésped, nos alegra y nos complace leer sus comentarios,le esperamos en su próxima visita, feliz día!

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from It was a pleasure having you on 11 Dec 2023
Hi Mrs Shay, We would like to thank you for the great review

4/10 Poor

housseini

Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Fue un placer hospedarle on 22 Dec 2023
Buenas tardes Sr. Housseini,Nos gustaría saber la razón de su calificación.Quedamos muy atentos.

8/10 Good

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is pretty and staff is efficient and friendly. Need to improve on the quality of towels. These are very old and look dull. They feel more like a scrubiing towel when drying your skin.
Stayed 3 nights in Oct 2023
Response from It was a pleasure having you on 31 Oct 2023
Hi Mrs. Madeline ,Thank you for your review, we will take the suggestions on a good way to improve them soon.

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 5 nights in Oct 2023
Response from It was a pleasure having you on 31 Oct 2023
Dear Mr. Douglas,Thansk you for your kind words.

2/10 Terrible

Theresa

Stayed 2 nights in Oct 2023
Response from Nos gustaría saber más de su experiencia on 17 Oct 2023
Señora Theresa,Hemos notado su calificación baja, nos gustaría saber que sucedió y así poder resarcir el error. Quedamos muy atentos.

10/10 Excellent

estela

La gente muy amables
Stayed 1 night in Oct 2023
Response from Fue un gusto hospedarle on 20 Oct 2023
Buenos días Sra. Estela,Espero este muy bien

8/10 Good

Jaquita

Stayed 2 nights in Oct 2023
Response from Fue un gusto hospedarle on 29 Oct 2023
Buena noche Jaquita, Es un gusto hospedarle, gracias por su review.

4/10 Poor

MARIA

Disliked: Cleanliness
Stayed 5 nights in Sep 2023
Response from Nos gustaría saber más de su experiencia on 9 Oct 2023
Señora María reciba nuestro saludo,Nos gustaría saber sobre la baja calificación que recibimos, nos gustaría poder resarcir la molestía.Quedamos muy atentos.

2/10 Terrible

Diana

Stayed 4 nights in Sep 2023
Response from Nos gustaría saber más de su experiencia on 9 Oct 2023
Señora Diana reciba nuestro saludo,Nos gustaría saber sobre la baja calificación que recibimos, nos gustaría poder resarcir la molestia.Quedamos muy atentos.

8/10 Good

ESNORALDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
realmente me gusto todo
Stayed 8 nights in Aug 2023
Response from Fue un gusto hospedarle on 9 Oct 2023
Señor Esnoraldo,Mil gracias por su calificación

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!So well located, and the people are so nice!!
Stayed 3 nights in Aug 2023
Response from It was a pleasure having you on 4 Sept 2023
Hi Mr. Douglas,It was a pleasure having you.Hope to see you soon!

10/10 Excellent

Carlota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location with friendly staff
Stayed 4 nights in Aug 2023
Response from It was a pleasure having you on 23 Aug 2023
Hi Mrs. Carlota, We are glad to read your kind words. Hope to see you soon in the near future.

2/10 Terrible

CORAL, Henderson

Stayed 1 night in Jul 2023
Response from Le ofrecemos disculpas por las molestias on 16 Aug 2023
Buenas tardes Señor Coral, Nos gustaría saber sí tuvo algún inconveniente. De antemano le ofrecemos fisculpas por cualquier molestia.

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property. Will stay again
Stayed 5 nights in Jun 2023
Response from It was a pleasure having you on 20 Jun 2023
Hi Mrs. Kendra,Thanks a lot for those kind comments.

10/10 Excellent

Heidy

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 2 nights in May 2023
Response from It was a pleasure having you on 30 May 2023
Hi Mrs Heidy,Thank you so much for those kind words, we really work hard to make things happen, looking forward to having you back in the near future! Best regards.

10/10 Excellent

Doris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly courteous staff. Next to excellent restaurants.
Stayed 1 night in Apr 2023
Response from Fue un placer hospedarle on 10 Apr 2023
Buen día querido huésped, nos alegra y nos complace leer sus comentarios,le esperamos en su próxima visita, feliz día!

4/10 Poor

Heinz

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Some many things not working
Stayed 3 nights in Mar 2023
Response from It was a pleasure having you on 23 Mar 2023
Good day dear Heinz,Hope you are having a great day,We appreciate that you have taken the time to rate us, on the other hand we are sorry to read about this experience.Please feel free to contact us at: relacionistadehuespedes@hotelesdanncali.com.coLooking forward to hearing from you

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Fue un placer hospedarle on 23 Mar 2023
Buen día querido huésped, nos alegra y nos complace leer sus comentarios,le esperamos en su próxima visita, feliz día!

8/10 Good

Javier

Stayed 2 nights in Mar 2023
Response from Fue un placer hospedarle on 14 Mar 2023
Muchas gracias por su amable puntuación, esperamos tenerle de regreso muy pronto

10/10 Excellent

Nestor

Stayed 1 night in Mar 2023
Response from Fue un placer hospedarle on 14 Mar 2023
Muchas gracias por su amable puntuación, esperamos tenerle de regreso muy pronto

6/10 Okay

Elisa

Stayed 1 night in Feb 2023
Response from Fue un placer hospedarle on 23 Mar 2023
Feliz día querido huésped,Nos alegra tome de su tiempo para calificarnos.

10/10 Excellent

Johana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención muy buena muy limpio todo !!!
Stayed 4 nights in Feb 2023
Response from Fue un placer hospedarle on 27 Feb 2023
Buen día Sr. Johana, nos alegra y nos complace leer sus comentarios,le esperamos en su próxima visita. Feliz día!

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel is located in a nice area with many restaurants within walking distance. Room was clean and comfortable. Staff was very friendly
Stayed 2 nights in Feb 2023
Response from It was a pleasure having you on 21 Feb 2023
Dear Mr. Miguel, Thank you so much for those kind words, we really work hard to make things happen, looking forward to having you back in the near future! Best regards.

10/10 Excellent

Christian

Stayed 5 nights in Feb 2023
Response from Fue un placer hospedarle on 11 Feb 2023
Buen día Sr. Christian, nos alegra y nos complace leer sus comentarios,le esperamos en su próxima visita, feliz día!

10/10 Excellent

carlos a

Stayed 3 nights in Feb 2023
Response from Fue un placer hospedarle on 11 Feb 2023
Buen día Sr. Carlos, nos alegra y nos complace leer sus comentarios,le esperamos en su próxima visita, feliz día!

10/10 Excellent

Juliee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very posh area. It feels very safe to stay and to walk around. It feels very central although you are in the North part of the city. They cater to tourists from all over. They have taxis right outside so you don't even have to go too far out to get one.
Response from It was a pleasure having you on 23 Jan 2023
Good morning Mr. Juliee, we are more than glad to read your comments, thanks for your kindness,Best regards.

10/10 Excellent

Maria Mercedes

Stayed 3 nights in Jan 2023
Response from Fue un placer hospedarle on 18 Jan 2023
Muchas gracias por su amable puntuación, esperamos tenerle de regreso muy pronto

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dann has become my home away from home
Response from It was a pleasure having you on 18 Jan 2023
Dear Mr. Boris, Thank you so much for those kind words, we really work hard to make things happen, looking forward to having you back in the near future! Best regards.

4/10 Poor

GONZALO

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I ve stayed in some others Dann Carlton including this. first time I experience such of bad service at the dining room, you have to get up and call for more coffee, I ordered a soup and took have and hour to get it and the place was empty at that time 4 pm, we have to ask for towels, the safe broken, the chain of the door not exist, I ll never use Dann Carlton Cali again.
Response from Please accept our sincere apologies on 9 Jan 2023
Dear Gonzalo,Please accept our sincere apologies for the inconvenience occured in the hotel facilities, our guests are the most important matter for us and for such reason were awared of that we need to take care of things as soon as possible. We are pleased to inform you that your case has been forwarded to the housekeeping and restaurant departments, which is committed to provide you a better service on the next time. You will always be Welcome, thank you for your attention.Dann team.

10/10 Excellent

Luis

Stayed 5 nights in Dec 2022
Response from Fue un placer hospedarle on 3 Jan 2023
Buen día Sr. Luis, Es un honor recibir esta calificación, lo esperamos en su próxima visita. Feliz año!

2/10 Terrible

MYRIAM

10/10 Excellent

rodrigo a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and a great city view… very clean food was great and a great staff..
Response from It was a pleasure having you on 26 Dec 2022
Dear Mr. Rodrigo, Thank you so much for those kind words, we really work hard to make things happen, looking forward to having you back in the near future! Best regards.

6/10 Okay

MARIA FERNANDA

Stayed 1 night in Dec 2022
Response from Queremos saber su opinión on 21 Dec 2022
Buen día Sra. María,Me alegra saludarla, me gustaría saber su experiencia en su estadía.Quedamos muy atento.

8/10 Good

Jason

6/10 Okay

Stephen

Stayed 5 nights in Nov 2022
Response from Fue un placer hospedarle on 28 Nov 2022
Morning Mr. Stephen,We'd like to thank you for taking your time to rate us! We're also wondering why is this low, we kindly would like to know more about it?Have a nice day!

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The hotel was impeccable. Home away from home. I would stay over again next time I go to Cali. Thank you
Stayed 5 nights in Nov 2022
Response from It was a pleasure having you on 18 Nov 2022
Dear Mr. Boris, Thank you so much for those kind words, we really work hard to make things happen, looking forward to having you back in the near future! Best regards.