Gillette Hotel Guide - Campbell County Convention and Visitors Bureau hotels in Gillette, United States of America.

"Both the exterior and interior of the hotel were clean and well kept. The front desk staff were friendly and acomodating. We left before breakfast, so we can't comment on that. Our room was very comfortable, and the temperature was easy to control. Highly recommend it."

"We really like it here. The place is kept clean and the rooms were great. The breakfast was good especially the bacon. The staff and housekeepers were awesome."

"Great place to stay!"

"Wonderful place to stay."

"We stayed for three days. The refrigerator in the room was very loud, we couldn’t sleep the first night because of it. We reported to the front desk and informed her that we had stuff that needed to be the fridge. She laughed, which I thought was rude. The maintenance guy came and measured for a new fridge but I was never informed if it was replaced or not, which I don’t think it was because the sound was still very noticeable. Could not get the thermostat set, had to fiddle around and call the front desk for help. Still wasn’t given a clear answer on how it worked. The heat was on when the air conditioning need to be on and air on when heat needed on. Very frustrating. The tv sound was horrible. We had the tv on max volume and still couldn’t hear it. Washed clothes and the washer leaked everywhere, about slipped and fell. The dryer wasn’t available to dry my clothes due to the washer leaking. Front desk offered to dry my clothes with their dryer but kinda joked she wanted money for it. Very unprofessional. Usually have a great stay here but this time was not. I understand they are under renovation but don’t provide rooms that are not ready for guests."

"They lied about the hot tub being working and than never offered a refund so we could go somewhere else"

"Front desk was great to work with"

"The place is being remodeled and the rooms look nice"

"Nice clean hotel, looks recently renovated. One of the nicer Holiday Inn Expresses I've stayed at."