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Hotel Matsubara

3.0 star property
Travelers find the perfect balance of outdoor serenity and family entertainment at this Capivari retreat with its peaceful garden and engaging arcade room

Choose dates to view prices

Hotel Matsubara in Capivari blends relaxation and recreation. Enjoy professional massage and spa services, explore the garden, or watch kids at the playground. The property features an arcade/game room for all ages, free WiFi, and practical laundry facilities for longer stays.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €100
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Double Room

Minibar, in-room safe, desk, blackout curtains

Basic Double Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
Pet friendly
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
Pet friendly
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Bathroom

Deluxe Quadruple Room

Highlights

Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Minibar
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Room

Highlights

Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • Sleeps 4
  • 1 Queen Bed
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About the area

Located in Capivari, a neighbourhood in Campos do Jordão, Hotel Matsubara is in the entertainment district and near a train station. Cadij Shopping Center and Aspen Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Forest Garden and Vale Encantado. Travelling with kids? Consider Araucaria Chocolate Factory and Tarundu Park. Visit our Campos do Jordão travel guide
Map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000

What's nearby

  • Campos do Jordão Convention Center
    6 min walk - 0.6 km
  • Cadij Shopping Center
    8 min walk - 0.7 km
  • Campos do Jordao Tennis Club
    10 min walk - 0.9 km
  • Capivari Shopping Center
    11 min walk - 1.0 km
  • Capivari Park
    13 min walk - 1.1 km

Getting around

  • Campos do Jordao Emilio Ribas Station
    10 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    176 min drive

Restaurants

  • Chalezinho Campos Do Jordão
    9 min walk
  • Cantinho da Serra Grill
    9 min walk
  • Moringa Mantiqueira Restaurante
    5 min walk
  • Só Queijo
    6 min walk
  • Banaias
    8 min walk

About this property

Hotel Matsubara

Family-friendly hotel located in Capivari
A free breakfast buffet, a garden and a playground are just a few of the amenities provided at Hotel Matsubara. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
You'll also find perks such as:
  • Free self-parking and valet parking
  • A free local area shuttle, tour/ticket information and a 24-hour front desk
  • Concierge services, smoke-free property and coffee/tea in reception
Room features
All guest rooms at Hotel Matsubara have amenities, such as free WiFi, safes and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 26-inch LCD TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Massage
  • Spa services

More

  • 2 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 70 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Frequently asked questions

Is Hotel Matsubara pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of BRL 70 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Matsubara?

As of 2 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Matsubara on 14 Mar 2026 start from 99.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Matsubara?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Matsubara?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Matsubara?

Checkout is at noon.

Where is Hotel Matsubara located?

This family-friendly Campos do Jordão hotel is located in the mountains, within a 10-minute walk of Campos do Jordão Convention Center and Cadij Shopping Center. Aspen Mall and Capivari Shopping Center are also within 15 minutes. Campos do Jordao Emilio Ribas Station is 10 minutes by foot.

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Reviews

Hotel Matsubara Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 175 out of 317 reviews
Rating 8 - Good. 90 out of 317 reviews
Rating 6 - Okay. 39 out of 317 reviews
Rating 4 - Poor. 7 out of 317 reviews
Rating 2 - Terrible. 6 out of 317 reviews

Reviews

10/10 Excellent

Cloris Cristina

Liked: Cleanliness, amenities, property conditions & facilities
The place is comfortable and clean. Very well located and thw staff is friendly and attentive. We loved and breakasft and the game room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

Maysa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, amenities
O atendimento é excelente, o café é muito bom e farto. A quarto é velho, mas é funcional e limpo. O banheiro é bem amplo e novo.
Stayed 3 nights in Nov 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ótimo

Quarto muito bom café ótimo translado para o centro gratuito
Stayed 4 nights in Oct 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Decidi fechar esse hotel pq iria com minha filha de dois anos e foi a melhor escolha que fiz. Tem uma brinquedoteca boa, sala de jogos, copa baby, berço e mágico no café da manhã aos sábados. Tudo muito voltado pro público infantil!! Fora isso, o hotel disponibiliza de máquina de café, capuccino, chocolate quente e etc a vontade e um transfer de ida e volta ao centro. Sensacional, fez toda diferença. Quero agradecer a todos os recepcionistas, motoristas e ao responsável pelo café da manhã. Todos são muito educados e simpáticos. Voltarei mais vezes. Parabéns e mais uma vez obrigada pela atenção durante todos os dias que passamos aí
Stayed 4 nights in Oct 2025

10/10 Excellent

MONALISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel oferece transfer para onde você precisar de manhã até a noite. Tudo pelo WhatsApp. Achei sensacional.
Stayed 3 nights in Sep 2025

10/10 Excellent

Erica Aparecida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, tudo muito lindo , cama super confortável, quarto cheiroso. Adoramos. Viagem em família.
Stayed 1 night in Sep 2025

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização

O hotel é ótimo, muito funcional. Funcionários prestativos e simpáticos O café da manhã é ótimo e com boas opções e variedades de alimentos Tem são de jogos e uma academia pequena mas que tudo funciona Achamos bem silencioso o local e estava sempre limpo O estacionamento é pequeno mas não é um problema, sempre há quem manobre os carros, sem stress É muito perto do centro de Capivari, menos de 10 minutos a pé mas o hotel oferece um transfer o dia todo para quem precisar Tivemos dias muito agradáveis Voltaria com certeza
Stayed 3 nights in Aug 2025

10/10 Excellent

Neusa

Voltaria e recomendo.

Hotel limpo, compatível com o custo, chuveiro excelente, café da manhã muito bom!
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Liked: Cleanliness

Crítica

Hotel antigo, precisando de reformas. Quartos simples, com equipamentos obsoletos. Espelhos velhos e feios. Café razoável. Atendimento bom, mas com poucas pessoas. Acredito que existem melhores opções. A pousada da mesma marca é melhor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Quezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima, o atendimento foi excelente, a localização é muito boa. Não temos nada a reclamar. Só elogios.
Stayed 2 nights in Aug 2025

8/10 Good

Flavio Lopes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O serviço de tranfer é muito bom e como fomos na florada da cerejeira o jardim estava lindo!
Stayed 1 night in Aug 2025

4/10 Poor

Marcelo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Fuja

Nao foi legal. Ao chegarmos nosso quarto nao estava pronto e nos enviaram ao unico que restava. Amplo mas com cama e travesseiros muito ruins, além de forte cheiro de tinta. Acabei passando mal. Definitivamente não me hospedarei mais nesse hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma ótima experiência! Eles fornecem transfer até o centro de Capivari e o motorista, Marcos, é muito atencioso e prestativo!
Stayed 3 nights in Jul 2025

10/10 Excellent

ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal do atendimento e do trasnporte para o capivari são bem eficientes e educados
Stayed 2 nights in Jul 2025

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos muito atenciosos, adoramos a estadia!
Stayed 4 nights in Jul 2025

10/10 Excellent

Kaique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação Casal

Hotel muito organizado, recepção excelente, atendimento dedicado, café da manhã perfeito, voltar outras vezes.
Stayed 1 night in Jun 2025

6/10 Okay

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel ok

Hotel ok, cama confortável. Eles possuem transporte para levar você ao centrinho, o que é ótimo, porque nessa região é impossível estacionar o carro. Fui no café da manhã meio tarde e muitas coisas haviam acabado e não houve reposição. O hotel tem estacionamento e fica com a chave do teu carro para manobrar, infelizmente sai de lá com um retrovisor ralado e o espelho quebrado, o funcionário da recepção pediu para mandar fotos por WhatsApp e não tive mais retorno.
Stayed 2 nights in Jun 2025

10/10 Excellent

Camila

Liked: Cleanliness, amenities, property conditions & facilities
Local muito bem localizado, muito aconchegante, eles tem transfer para ir até o centro que facilita muito pois é ruim de estacionar, zero defeitos! Voltarei novamente com certeza
Stayed 1 night in Jun 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feriado em Campos do Jordão

Maravilhosa! Super recomendo o hotel ! Fomos muito bem recebidos pelo Alexandre e pelo motorista Marcos. As meninas da arrumação muito caprichosas. Café da manhã com muita variedade , chocolate quente 24h a disposição. Apesar da proximidade com o centro , o hotel disponibiliza Transfer para o Capivari até às 22h. Uma sugestão seria colocar ventilador de teto, os cariocas sentiram falta mas não sentimos frio. Foi tudo perfeito !
Stayed 3 nights in Jun 2025

10/10 Excellent

Valcemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia agradavel e maravilhosa, conseguimos descansar. Cafe da manha com uma grande variedade e muito bem servido. Funcionarios sempre muito solicitos.
Stayed 3 nights in Jun 2025

2/10 Terrible

Alexandre

Liked: Cleanliness
Disliked: Room comfort
Cheguei dia 12Jun25 as 18 hs e fiquei no quarto 207. Ao tomar banho a ducha praticamente goteva e não esquentava. As 20 hs ao sair reclamei e ao voltar a ducha saia água mas não esquentava. Na manhã seguinte reclamei novamente e o funcionário da manutenção constatou q a ducha realmente não esquentava e o problema era na caldeira. As 11:45 tinha q tomar banho para fazer o check out e a água da ducha ainda estava praticamente fria. Outro detalhe é q o aquecedor elétrico não tem capacidade para aquecer o quarto e o banheiro ao mesmo tempo, até pedi mais um aquecedor, mas o funcionário disse q a parte elétrica do quarto não suportaria. A temperatura em Campos chegou a 2°C, não conseguimos tomar um banho quente e ter uma noite confortável. Depois vi que outras pessoas já reclamaram da questão q a ducha não esquenta o suficiente nos dias mais frios. Outro detalhe é q a cortina do quarto não é blackout e logo cedo a claridade incomoda. Não volto mais e não recomendo. Pelo preço da para ficar em pousadas com mais conforto a exemplo do Campo dos Holandeses, Jardon, GrandChamp...
Stayed 1 night in Jun 2025

10/10 Excellent

Mauricio pinheiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente da recepcao ao cafe da manhã.
Stayed 4 nights in Jun 2025

10/10 Excellent

JOSÉ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muitas áreas de lazer com um jardim oriental incrível e uma espaço grande de brinquedos principalmente para crianças e bebês , além da máquina de café expresso a vontade na recepção com chocolate, capucino e biscoito e água , maravilhoso hotel .
Stayed 3 nights in Jun 2025