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ibis Jacarei

3.0 star property
Hotel in Jacarei with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Located in the heart of Jacarei, ibis Jacarei blends comfort with leisure for all travelers. Enjoy dinner at the Ibis Kitchen Grill or start your day with coffee at the cafe. The hotel features an arcade, a peaceful garden, free in-room WiFi, and dry cleaning services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping
The current price is €35
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Single Beds

Standard Apartment, 2 Single Beds

Standard Apartment, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Rua Tiradentes 299, Jacarei, Sao Paulo, 12308-470

What's nearby

  • Jacarei Shopping Center - 5 min walk - 0.5 km
  • Vale do Paraiba Anthropology Museum - 13 min walk - 1.1 km
  • Colinas Shopping Mall - 15 min drive - 15.4 km
  • SESC - 15 min drive - 17.1 km
  • Centervale Shopping Mall - 15 min drive - 17.5 km

Getting around

  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 63 min drive

Restaurants

  • ‪Bar Do Portuga - ‬1 min walk
  • ‪Pizza Hut - ‬5 min walk
  • ‪Bar Do Portuga - ‬1 min walk
  • ‪Camu-Camu Sucos - ‬6 min walk
  • ‪Burger King - ‬8 min walk

About this property

ibis Jacarei

Property highlights
At ibis Jacarei, you can look forward to a coffee shop/cafe, a garden and an arcade/games room. The on-site Regional cuisine restaurant, Ibis Kitchen Grill, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
  • Meeting rooms, a 24-hour front desk and a lift
  • Luggage storage, free newspapers and a front desk safe
Room features
All 130 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Similar properties

Reception

Transamerica Fit Jacareí

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 257 reviews
The price is €54
includes taxes & fees
7 Nov - 8 Nov
Transamerica Fit Jacareí

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 for adults and BRL 26.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen Grill

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately BRL 53.00 for adults and from BRL 26.50 for children
  • Self-parking fee: BRL 15.00 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Jacarei opening December 2016 Hotel
Ibis Jacarei opening December 2016
ibis Jacarei Hotel
Ibis Jacarei (opening December 2016)
ibis Jacarei Hotel
ibis Jacarei Jacarei
ibis Jacarei Hotel Jacarei

Frequently asked questions

Is ibis Jacarei pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 75 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at ibis Jacarei?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at ibis Jacarei on 14 Nov 2025 start from €35.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Jacarei?

Self-parking is available for BRL 15.00 per day.

What time is check-in at ibis Jacarei?

Check-in begins at noon. Late check-in is available during limited hours.

What time is check-out at ibis Jacarei?

Checkout is at noon.

Where is ibis Jacarei located?

Situated in Jacarei, this hotel is within a 5-minute walk of Vale do Paraíba and Jacarei Shopping Center. Paraiba do Sul River and Vale do Paraiba Anthropology Museum are also within 1 mile (2 km).

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ibis Jacarei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 258 reviews
Rating 8 - Good. 82 out of 258 reviews
Rating 6 - Okay. 13 out of 258 reviews
Rating 4 - Poor. 6 out of 258 reviews
Rating 2 - Terrible. 4 out of 258 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

PAULO

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 3 nights in May 2025

6/10 Okay

Elisandra

Liked: Cleanliness, staff & service

A Basic Stay at Ibis Jacareí

We stayed at Ibis Jacareí for one night after visiting Guararema, on our way to São Lourenço, MG. Having previously stayed at Ibis São Bernardo do Campo, we expected the same friendly service, but instead, we encountered basic service, with staff appearing tired and showing no extra attention beyond the necessary. Since we were unfamiliar with the area, their lack of interest in helping was disappointing. Another issue was the parking fee. At check-in, we were told we had to pay, even though the reservation stated it was free. Fortunately, the morning staff confirmed it was included. The room was very basic, with worn-out towels, one smaller and even with small holes. The bed was also less comfortable than the one at Ibis São Bernardo, which also provided complimentary shampoo. However, a positive aspect was the beautiful and pleasant city view. The location was excellent, inside a shopping center that complemented the hotel's breakfast. We also enjoyed a specialty coffee at Cheirin Bão, a healthier, authentic Minas Gerais coffee. Overall, Ibis Jacareí could improve its service and comfort to match the higher standards of Ibis São Bernardo, where we had a much better experience.
Nice Jacareí views
Great Breakfast
Nice bar
Great Shopping area next to Ibis
Stayed 1 night in Feb 2025

8/10 Good

Flávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Foco no atendimento

Minha estadia foi boa. A equipe foi atenciosa e ágil no atendimento a minhas solicitações.
Stayed 1 night in Jul 2025

8/10 Good

Lislane Ribeiro de Brito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espaço do café

Café da manhã poderia ter mais variedades, além de pensar sobre espaço físico devido quantidade de aptos x espaço do café.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel padrão Ibis. Funcionários muito atenciosos!
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Hotel bom, mas precisa melhorar muito a limpeza do restaurante e reposição de coisas no café da manhã.
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo ok....apenas uma fila um pouco demorada na chegada.
Stayed 1 night in Jun 2025

10/10 Excellent

IVONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elogio

Incrível, gentileza educação dos funcionários, da recepção, as pessoas que serviam o café da manhã, excelente também. Gostaria de parabenizar a funcionária Elaine que cuida da organização e limpeza dos quartos. Agradecida Ivone
Stayed 3 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Lugar agradável, tudo muito limpo, lugar tranquilo, café da manhã maravilhoso, fiquei hospedado 2 dias, fui com minha namorada, participei de uma corrida de montanha em Igaratá, o café da manhã aos finais de semana é servido até as 11hs da manhã e isso me ajudou muito, pq participei da corrida no Domingo e pude chegar no hotel na volta e desfrutar da comida oferecida.. Único ponto que poderia melhorar é o fato de que toda vez que precisamos sair com o carro é necessário validar o ticket na recepção primeiro, sendo que já paguei as diárias no ato do check-in.
Stayed 2 nights in Mar 2025

8/10 Good

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem com bom custo-benefício

Tive uma boa estadia no Ibis Jacareí. Fui bem atendido, a limpeza do quarto foi realizada todos os dias, o café da manhã possui uma boa variedade de alimentos. A cama não é tão confortável e nem os travesseiros, mas talvez seja apenas uma questão pessoal minha de gosto. Senti falta de uma lixeira no quarto. No geral, foi uma boa estadia e, se preciso, me hospedarei novamente no hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Welder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pode melhorar, pequenos ajustes

O atendimento da recepção no período noturno foi muito bom, rápido e prático. O café da manhã carece de mais cuidado e atenção, talheres e pratos molhados e sujos. Mais de 30 minutos para repor uma garrafa de leite quente, guardanapos e sachês de açúcar/adoçante faltando reposição. Em resumo, pode melhorar para ter um padrão de qualidade melhor.
Stayed 1 night in Mar 2025

6/10 Okay

Wel

Liked: Cleanliness, property conditions & facilities, room comfort

Bom

O atendimento noturno da recepção pode melhorar, me refiro ao atendimento por parte dos meninos. O atendimento das meninas são muito mais gentis e receptivos.
Stayed 1 night in Feb 2025

6/10 Okay

MARCO A

Liked: Staff & service
Disliked: Cleanliness

Poderia ser melhor ...

1 - Atendimento na recepcao bom e gentil mas nao consederam nenhum traviseiro extra quando pedimos.... 2 - Pedimos cama extra e nao havia nenhum preparo na nossa chegada...ofereceram um sofa cama bem velho e rasgado... 3 - Cafe da manha muito bom, mas talherem mal lavados... Enfim, nao voltaria a me hospedar nesse hotel....
Stayed 2 nights in Feb 2025

6/10 Okay

Raúl

Liked: Cleanliness, staff & service
Propiedad aceptable
Stayed 1 night in Dec 2024

8/10 Good

Welder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pode melhorar

Para um padrão íbis pode melhorar ! A limpeza e falta de cuidado com alguns detalhes são pontos reincidentes neste hotel. Café da manhã sem identificação nos itens, isso demonstra falta de cuidado e padrão da marca. Por exemplo, mais de uma opção de bolo e nenhuma placa sinalizando o sabor. O mesmo ocorre com outros itens, são detalhes, mas que fazem a diferença. Talheres e copos sujos, inaceitável ! Acredito que o hotel carece de mais cuidado e gestão
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa hospedagem

Hotel bom, novo e limpo. Equipe educada e solicita. Café da manhã muito bom e variado.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ótimo, voltarei outra vez
Stayed 2 nights in Nov 2024

10/10 Excellent

PAULO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot way too tight.
Stayed 3 nights in Nov 2024

8/10 Good

Zuleine Aparecida Catunda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma sugestão é sobre instalação de cinzeiro na área externa. Assim como eu, hóspedes fumantes não têm onde descartar e o chão, prox a rampa, fica cheio de pontas de cigarro. Não vi a frente ser varrida e causa impressão de desleixo.
Stayed 1 night in Nov 2024

4/10 Poor

Welder

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Limpeza deixou a desejar

Para um padrão Íbis deixou muito a desejar. Limpeza precária, travesseiros e vaso sanitário sujo, lamentável. Café da manhã com frutas com aparência não agradável, itens sem placa de identificação. O funcionário que trabalha no turno da noite de cara emburrada, atendimento seco e nada gentil. Resumindo, padrão ibis de qualidade deixou muito a desejar
Stayed 1 night in Oct 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience.
Stayed 3 nights in Sep 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities

Ibis Jacarei

Bon rapport qualité prix
Stayed 5 nights in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Boa instalação. Local não agrada.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Pode melhorar e muito

Para um padrão íbis pode melhorar e muito. Os copos disponibilizados no café da manhã estavam sujos, com marca de batom. Ovos mexidos estavam frio, itens sem identificação. O quarto também pode melhorar a limpeza, encontrei pertences (batom, esponja de maquiagem) de hospedes anteriores no chão, o que gera dúvidas quanto a qualidade da limpeza. O recepcionista da noite não é nada gentil e simpático, os funcionários da manhã são muito mais agradáveis. Precisam rever urgentemente a qualidade do atendimento no período noturno.
Stayed 1 night in Aug 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
Nice hotel. Very good location in the city. The male receptionists are very polite and helpful. We checked in on 15/07/2024 around 7pm and the female receptionist was rude and not helpful. We told her that our room safe box was not working and her answer was that a lot of customers were having problems with the room safe so she told us to not use it. (Very Unprofessional) The next day was a male receptionist in the front desk and he was very polite and responsive. We told him about the safe box and he sent someone to fix the safe box right away. The hotel provides a good breakfast. The room is small but functional. This is the third time we stayed at Ibis hotel and again the male receptionists were excellent, but the female receptionist need some training/workshop on how to talk to customers.
Stayed 4 nights in Jul 2024