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Reviews of Grand Manor Motor Inn - Queanbeyan

3.5 out of 5
Grand Manor Motor Inn - Queanbeyan
45 Macquoid Street, Queanbeyan East, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 216 reviews" "
Rating 8 - Good. 76 out of 216 reviews" "
Rating 6 - Okay. 12 out of 216 reviews" "
Rating 4 - Poor. 2 out of 216 reviews" "
Rating 2 - Terrible. 2 out of 216 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Business traveller
Disliked: Property conditions & facilities
Leaking toilet tap and bed cover clean but very old (used)
Stayed 1 night in Dec 2021

8/10 Good

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The motel was central to where we wanted to be, had onsite parking, was comfortable and clean.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Close to Town Centre - within walking distance. Easy to find. BedLinen was outdated & dark - looked unclean. TOO many mirrors on the walls of the room. Reception Staff very friendly & informative.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Motel is close to Queanbeyan shops and the Leagues Club.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A terrific place, friendly staff and great breakfast
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great you could order a meal and it was brought to your room after a long day on the road 😄
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

6/10 Okay

Frank

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Ron

Business traveller
Liked: Staff & service, room comfort
Okay if your expectations are low
There are better choices in town. Needs some work
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD MEALS, GOOD CLEAN BED, HELPFUL FRIENDLY STAFF/MANAGEMENT
Stayed 2 nights in Feb 2021

8/10 Good

Debra, Wagga Wagga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. Very quiet as it was New Year's Eve. Nice stay
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

10/10 Excellent

Shafqat, Sydney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at affordable range. Very neat & clean.
Stayed 1 night in Nov 2020

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be at least 4 stars if not higher
Absolutely amazing stay. I can't understand why this location is only rated 3.5 stars?. It deserves at least 4 stars or above. Compared to 4.5.star accommodation I have previously stated at this location was by far cleaner and more comfortable in comparison
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2020

6/10 Okay

Christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
🤔
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

6/10 Okay

Bev

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly and helpful. However, the property was very "down at heel" and in need of curtain, towel and furnishing upgrades.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is economical and a walk to the main street of Queanbeyan and many other facilities handy. It is old style accommodation but lots of little updates to the rooms. Had a nice meal in what must be described as a bit of a disorganised basic restaurant. But service was good and attentive. The owners are doing everything themselves other than clean rooms I feel. Hard yards.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
This is an older facility, but it was clean and well kept. The staff was very helpful.
Stayed 1 night in Jan 2020

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great place to stay. Very accomadating as well. Restaurant food is top notch and prices are resonable.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Bed was comfortable Water was hot Could park right outside
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adequate for our needs, the staff were very friendly, the room was large and had everything we needed. Great stay!
Stayed 1 night in Nov 2019

2/10 Terrible

Dennis

Stayed 3 nights in Nov 2019

10/10 Excellent

Reece, Lane Cove

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Clean. Close to everything. Very nice place to stay..
Stayed 1 night in Oct 2019

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queanbean
Good place to stay near Canberra . Good showers and TV , Wifi a bit slow
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the friendliness of the staff, the bed was comfy, also loved that you have removed the little plastic bottles of shampoo etc from the bathroom and have chosen more environmentally friendly options. We didn't like that for the first night that we were without the free internet because we arrived after 10pm there are ways of providing guests with the password.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 bedroom townhouse was nice and clean. Beds were unbelievable comfortable. best beds we have ever slept on other than our own.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good as expected. Only thing was that we felt exposed at night without a privacy curtain at the back window of the unit. Otherwise, everything else was excellent. Owner/Manager very approachable & friendly.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean and tidy this is our second stay parking good and we have room for trailer
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Room service and staff were very good but arrived at room the shower was wet and face washer was wet in the soap dish. It seemed that someone had just had a shower and used face washer which left me feeling like the shower was not clean and somebody had just used it. Also the air conditioner did not work properly and was freezing in the room. Had to lay in bed under the covers from 6 o'clock.
Stayed 1 night in Aug 2019
Response from gavin on 21 Aug 2019
We are sorry to hear that your stay was not very enjoyable and am curious of what room you stayed in to amend these problems we have had new air conditioners installed in almost all our rooms and are still in the process of installing the last few remaining rooms with new units. The wet shower although i feel is not acceptable and can only apologise and bring this to the attention of house keeping . I would like you to contact me directly to see how i can fix your bad experience on your stay. Thank you Management

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rented out one of their 3 bedroom townhouses and really enjoyed our stay..Place was well kept, spacious, quiet and conveniently licatwd close to shops and center. Reception was also very welcoming and accomodating. Definitely looking at booking again here in the future.
Stayed 1 night in Aug 2019
Response from gavin on 21 Aug 2019
Thank you for the nice feed back, we are very glad you enjoyed your stay and look forward to having you back again. Thank you, Gavin

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to accomodate my son and his dog. They were very professional and kind. Can’t thank them enough.
Stayed 1 night in Aug 2019

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Lovely little motel, nice clean room, hot shower (over bath and no shower curtain the only dis-like)
Stayed 2 nights in Jul 2019
Response from Management on 17 Jul 2019
Thank you for the kind review Albert, we are glad you enjoyed your stay a The Grand Manor, we hope to see you again in the future. Kind Regards Gavin & Sofi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Management on 14 Aug 2019
Thank you for the review, we hope to see you again. Kind Regards Management

10/10 Excellent

Thi La

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Yeah all good
Stayed 2 nights in Apr 2019
Response from Management on 4 Jul 2019
Thank you for your rating, we hope to see you back here again. Regards Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Lynne on 21 Apr 2019
Thank you for your rating and we hope that we see you back here again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Lynne on 3 Apr 2019
Thank you for your great score. We hope that we will see you back here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management are very friendly. Very accomodating in managing my late arrival. Thanks very much - I really enjoyed my stay
Stayed 2 nights in Mar 2019
Response from Lynne on 19 Mar 2019
You are very welcome and it is nice that we receive positive feedback. Hopefully we will see you back here again. Kind regards, Lynne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey hotel room, nice bathroom. A large TV and a comfortable couch was included.
Stayed 1 night in Jan 2019
Response from Grand Manor Motor Inn & Staff on 8 Jan 2019
Thank you for your rating. We hope that we will see you back here again.

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Lynne on 16 Nov 2018
Thank you Ron for your feedback. We hope that you enjoyed your stay and that we see you back here again. Kind regards, Lynne

8/10 Good

George, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel not bad, close to town and all amenities. Staff friendly, decor a little dated, otherwise good.
Stayed 1 night in Nov 2018
Response from Lynne on 16 Nov 2018
Thank you George for your feedback. We are hoping that once we quieten down we will be able to do some much needed maintenance on the property. Hopefully we will see you back here again. Kind regards, Lynne

8/10 Good

OldFart., Central Coast NSW.

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely staff and friendly. Room was comfortable with lots of mirrors. Lighting system needs more thought put into it with better positioning. There had been an upgrade of switches but the bedside light switches were too close to the power switches making it difficult to find in the dark. Wall dispensers were OK but a bar of soap as well would be nice. The traditional motel toilet paper needs upgrading.
Stayed 2 nights in Oct 2018
Response from Manager on 5 Nov 2018
Thank you for your review and comments regarding soap and toilet paper. We will take these comments on board. We would welcome you back anytime. Kind regards, Lynne