Outdoor pool, pool umbrellas, pool loungers
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Reviews of Viento Suites CancĂșn

3 out of 5
Viento Suites CancĂșn
Av. Tulum, Calle Viento #34, Cancun, QROO

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 88 reviews" "
Rating 8 - Good. 18 out of 88 reviews" "
Rating 6 - Okay. 4 out of 88 reviews" "
Rating 4 - Poor. 1 out of 88 reviews" "
Rating 2 - Terrible. 6 out of 88 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Muhammad

Stayed 6 nights in Jan 2024

10/10 Excellent

Phuong, KENTWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Alexandre Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Diana

Stayed 2 nights in Jan 2024

10/10 Excellent

Miguel Angel

Stayed 2 nights in Jan 2024

8/10 Good

adeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent experience . Great location , cleanliness, convenience. Didn’t like noisy ,
Stayed 7 nights in Dec 2023

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Nadia I.

Stayed 5 nights in Dec 2023

2/10 Terrible

Marc

Travelled with partner
Liked: Property conditions & facilities
Access code to enter building not given till after arrival. Non disclosure that unit is on 3rd floor with no elevator!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Maninder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to live in Cancun. Apartment was clean, well maintained and close to all amenities. Also Property Manager Alfredo is very helpful and understanding.
Stayed 7 nights in Nov 2023

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation. Kind and helpful staff. Very close to town and airport .I recommend if your on a layover or short stay.

8/10 Good

Lahbib

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2023

4/10 Poor

Alexander, Calgary

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Why such flowery reviews confounds me. We were in one of the ground floor units (on the left). The Good: Not expensive, good A/C, central location with many food options in walking distance, relatively clean. The Bad: Very noisy due to the poorly constructed floor/ceiling assembly above us (we could hear the kids running about wildly, chairs or furniture being moved around over & over again and some kid's screams). We could also hear every flush of the toilet & the loud sound of water rushing through the pipes in the walls of the bedroom. Communication with the host was problematic; I received 10 (!) emails via the host (in Spanish AND English; that's a lot for a single night stay), one with an outdated/incorrect wifi password and others with confusing instructions such as the one claiming that payment wasn't possible via Expedia (it is; we actually selected the prepaid option for the room) & that payment needed to be made upon arrival in order to get the room (!?). There was no bug screen in the frame of the operable window. We were airing out the room due to an odor & several mosquitos were able to get in through the unscreened window. Really bad water stains everywhere in the kitchen and bath give an unclean vibe. The matress was stiff and not very comfortable & the pillows were lumpy. Less important yet worth noting: the viewing instructions posted in the suite didn't match the equipment & only 2 channels worked (on both TV's)
Stayed 1 night in Nov 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place for staying closer to the center of the city. Walkable and has great service.
Stayed 7 nights in Oct 2023

10/10 Excellent

Alan Giovany

Stayed 1 night in Sep 2023

10/10 Excellent

NADIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suites conveniently located in DT Cancun, 9 minutes by a can from a beach, supermarket is within walkable distance as well as multiple dining option, staff was polite, professional and provided additional assistance whenever was necessary.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality for a budget vacation, close to many locations and friendly staff. Can't think of anything to complain about, I enjoyed my stay.

10/10 Excellent

Osiris Ioanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 5 nights in Jul 2023

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place,felt safe
Stayed 3 nights in Jul 2023

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean, safe with a hospital walking distance. When you are outside the hotel you walk about 3 mins and you catch a kombi they will take you where you want to go. Good food walking distance from hotel. 5 min walk to quick stop convince store. Hotel has pool with outside shower and picnic area with umbrella. Standard room comes with mini fridge that will help with your stay. Trust me. Air conditioning and hot / cold water constantly if needed. Tv with digital cable and room safe iron board and iron. Coffee maker in room with supplies. Rooms are studio size and are very very clean and new. Building is new as well. Trust me, stay here and have fun.
Stayed 9 nights in Jul 2023

10/10 Excellent

FOTOGRAF

Stayed 1 night in Jun 2023

10/10 Excellent

Per

Stayed 1 night in Jun 2023

10/10 Excellent

Lodovik

Liked: Cleanliness, staff & service, property conditions & facilities
Wow. I was very impressed. The rooms were the cleanest I stayed in all of Mexico. Parking was very secure and convenient . Very close to everything. Alfredo was very helpful with helping me find the property as well as showing me the property, which is very nice by the way. Was nice to sit by the pool and relax late at night. Very reasonable prices. Definitely would recommend Viento suites 10/10
Stayed 1 night in Jun 2023
Response from Viento Suites on 16 Jun 2023
Hope you to feel like your house, thanks for your words, help us. Hope to see you soon

10/10 Excellent

george

Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Stayed 2 nights in Feb 2023

10/10 Excellent

Omar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Viento suits. The staff is super friendly and polite. Everything was very clean and equipped. We have already recommended Viento suits to our friends and family.
Stayed 6 nights in May 2022
Response from Alfredo Galvez on 15 Jul 2022
Muchas gracias!!!, esperamos verte pronto!!

8/10 Good

juan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

Jeannine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for a week and absolutely LOVED it!! Perfect little kitchenette, the bed was comfy, nice sized tv’s and a nice little pool and lounge area also. One minute walk will get you to a couple local restaurants, a corner store and a casino across the road. Also the room service/cleaning ladies were AMAZING!!! I highly recommend staying here at the Viento Suites.
Stayed 7 nights in Mar 2022

10/10 Excellent

sungmin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
During our vacation, the location was great, it was clean, it was safe, and overall a very pleasant experience.
Stayed 4 nights in Mar 2022

2/10 Terrible

Sharon

SCAM - Read through reviews and be warned.
SCAM. Hotel cancelled my reservation the morning of scheduled arrival, while we were traveling with no cell or Wi-Fi access. No reason given. This was after they requested arrival time (which we provided) and a copy of our ID (not typical, we did not provide). Then, when contacted by hotels.com, they denied a refund request. For a reservation THEY cancelled. Anyway. Refund finally made after 2 phone calls to hotels.com. Shame on this place.
Stayed 1 night in Mar 2022

10/10 Excellent

michelle Alina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its super neat how both rooms get pravacy and bathrooms super convenient to get ready all at once and not wtg for room space or restrooms . Super quiet so after a long night you get a good sleep ! Super recommended its a bit far from any attractions or good restaurants but there cabs literally outside the suites on the main road .
Stayed 4 nights in Feb 2022

8/10 Good

Maribel

Liked: Amenities, property conditions & facilities
Unique was your very independent with your own code to get in, also it was easy to access help with things thru person on whats up. The thing they need to improve is the surrounding area is not kept well. The other buildings are not kept clean.
Stayed 7 nights in Jan 2022

6/10 Okay

Lluvia Anais

Stayed 1 night in Jan 2022

8/10 Good

Abraham

Stayed 7 nights in Jan 2022

10/10 Excellent

Jani

Stayed 5 nights in Jan 2022

2/10 Terrible

James

I checked in with the property several times. When i reached the airport i told them i would be there in 30 minutes and they asid that they would be ready. When i arrived they told me they cancceled my reservation and i will receive a refund in 3 to 5 days, no explanation and i was left in down town cancun with no place to stay and ne support from Travelocity.
Stayed 4 nights in Dec 2021

6/10 Okay

Dianna

Stayed 3 nights in Dec 2021

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I liked that it was downtown, but still safe. I felt well protected. The pool area is beautiful. I didn’t like that a couple of times other guests tried to get into my room.
Stayed 6 nights in Dec 2021

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quaint, cozy, property manager Diana was so helpful and welcoming! Made me feel safe and welcomed! Pool area super quiet and cute just perfect for a couple day stay! Diana went above and beyond to help me with any questions I had! Traveling alone that made me feel safe and comfortable!
Stayed 1 night in Dec 2021

10/10 Excellent

Page

Business traveller
Liked: Room comfort
A very nice One Bedroom studio in Cancun Downtown
Conveniently located in Cancun Downtown, next to a park, and away from the noice of the street. Getting to a d from this place is really simple, you are 15 minutes away from Plaza las Americas Mall, and less than that from the entrance to the Hotel Zone. There are plenty pf places to grab a bite near by. I loved how the bedroom is properly separated from the Living and Kitchen area. I also liked the kitchen bar and the fridge. Definitely will be back next year.
Stayed 4 nights in Nov 2021

2/10 Terrible

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Was on first floor right near entrance and windows didn't close fully and can hear dog barking all night and people coming in and out. Television didn't work at all. Ac was horrible and basically slept like 20hrs whole trip
Stayed 4 nights in Nov 2021

10/10 Excellent

deisy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent suites. everything is new. very good location quiet area. the parking is secure it has a small pool it has a private door to the building with a password I rent for two people two things that I did not like were that there is no reception and when you arrive you register with email and they send you a text message and follow the instructions the other bad thing was that the heater for the hot water does not work very well you have to wait for the hot water to arrive I went in the season of November 17. everything else very well I recommend it.
Stayed 5 nights in Nov 2021

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were excellent, the pool area was great. Really liked the quiet atmosphere
Stayed 6 nights in Nov 2021

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
I don't speak much Spanish but the attendant did everything to accommodate me and was very nice. The suites are centrally located which makes it easy to walk most places. The kitchen was very nice to have so i didn't have to eat out every meal.
Stayed 7 nights in Oct 2021

8/10 Good

Yves Bertrand

Stayed 2 nights in Oct 2021

10/10 Excellent

Marcos VinĂ­cius

Stayed 1 night in Oct 2021

10/10 Excellent

GABRIELLA

Stayed 15 nights in Sep 2021

10/10 Excellent

Gerardo

Liked: Cleanliness, room comfort
Nice, convenient location, fair price
We lost our flight, found an accommodation last minute...and surprise! Viento was available, fair price, friendly staff, excellent cleaning service, safe, peaceful, surrounded of convenient attractions at a walking distance, like restaurants with live music, las Americas shopping plaza, nails saloon.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Centrally located.
Stayed 4 nights in May 2021

10/10 Excellent

Mihir

Business traveller
Liked: Cleanliness, room comfort
Loved it
Good place.. Loved it
Stayed 1 night in Nov 2020