Lake

Reviews of Hotel America

4 out of 5
Hotel America
16 Rue Notre Dame, Cannes, Alpes-Maritimes

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 298 reviews" "
Rating 8 - Good. 109 out of 298 reviews" "
Rating 6 - Okay. 18 out of 298 reviews" "
Rating 4 - Poor. 4 out of 298 reviews" "
Rating 2 - Terrible. 4 out of 298 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 5 nights in Apr 2024
Response from America Hotel Team on 30 Apr 2024
Thank you for your nice comment about our localisation!

10/10 Excellent

Carroll, Tarzana

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and helpful staff, great location
Stayed 2 nights in Feb 2024
Response from America Hotel Team on 14 Mar 2024
Thank you for your nice feedback about our staff and the location,we are pleased to see that you had a great stay in our hotel. See you next time in Cannes!

10/10 Excellent

STANISLAUS ANDREW PETER

Stayed 3 nights in Sep 2023
Response from America Hotel Team on 7 Mar 2024
Dear Stanislaus Andrew Peter,Thank you for choosing our hotel for your stay in Cannes and for taking the time to evaluate us after your stay. We are delighted that you enjoyed your stay and we look forward to welcoming you back soon!Yours sincerely

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really close to Le Croisette in Cannes, central to everything, staff brilliant.
Stayed 4 nights in Sep 2023
Response from L'équipe de l'hôtel America on 20 Nov 2023
Thank you for your visit and your nice comment! Best regards,

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central hotel
Excellent hotel with very clean rooms and friendly staff. Location was brilliant, just a short walk to the train station, beach and restaurants and shops. The air conditioner didn’t work properly so the room got pretty warm at times but was over during the night.
Stayed 3 nights in Sep 2023
Response from L'équipe de l'hôtel America on 20 Nov 2023
Thank you for your feedback we appreciate your comment on our staff, the location and the cleaning in the room, we take note about the air conditioner and we hope to welcome you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
thank you all
Stayed 5 nights in Aug 2023
Response from America hotel team on 20 Nov 2023
Thank you for your visit! Best regards,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the hotel are outstanding. Very friendly and helpful. Hotel is central to a wealth of eating and shopping facilities.
Stayed 3 nights in Aug 2023
Response from L'équipe de l'hôtel America on 20 Nov 2023
Thank you for your nice comment, we are glad to see that you had a nice stay in our hotel! See you next time in Cannes!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location for exploring Cannes, all main areas in short walking distance and only 1 street back from La croisette / beach. Lovely welcome by friendly receptionist and helpful when needed any information. Very clean and well equipped, everything you need for your stay
Stayed 3 nights in Jul 2023
Response from L'équipe de l'hôtel America on 20 Nov 2023
Thank you for your comment we appreciate your feedback about our location, our staff and the cleaning, we hope to see you soon ! Best regards,

10/10 Excellent

Diemchau

Stayed 6 nights in Jun 2023
Response from America Hotel Team on 2 Mar 2024
Dear Diemchau,Thank you for choosing our hotel for your stay in Cannes and for taking time to share your impressions.Kind regards,

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2023
Response from America Hotel Team on 29 Feb 2024
Dear Victoria,Thank you very much choosing our hotel for your stay in Cannes and for taking time to rate us after your stay.Best regards,

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Room are cosy, with all the necessities. And good price point. Would definitely stay there again
Stayed 3 nights in May 2023
Response from L'équipe de l'hôtel America on 20 Nov 2023
Thank fou for your noce feedback about our hotel we are glad that you had a great experience in our hotel and we hope to see you back soon!

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Great staff! Right in the heart of Cannes. Just a short walk to everything
Stayed 1 night in Oct 2022
Response from Lisbeth / Front Desk on 23 Nov 2022
Dear Edward,Thank you for your nice feedback about our hotel and the staff. Hope to see you back soon !Kind regards,Lisbeth / Front Desk

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
great only gripe was i forgot my charger and you would only let me use one when i had many devices :( room was good
Stayed 2 nights in Sep 2022
Response from Lisbeth / Front Desk on 23 Nov 2022
Dear Stuart,It was pleasure welcoming you and we thank you for your perfect rating of our hotel in return. We only have a few chargers available for all our guests which is why we were only able to provide you with one charger. We are sorry for any inconvenience that may have caused you over your stay but we are sure that you fully understand our position too.We hope to have the pleasure to welcome you back another time.Best regards from Cannes,Lisbeth / Front Desk

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing location, this is precisely what you are paying for. not the friendliest of staff. room is rather small, but enough for a short stay, especially as we didn't spend time in the room at all.
Stayed 4 nights in Jul 2022
Response from Lisbeth / Front Desk on 23 Nov 2022
Dear Anna, Thank you for choosing our hotel for your stay in Cannes and for taking the time to leave a comment about the hotel following your stay. We are sorry that you did not appreciate the staff as normally our staff is one of the strong points of our hotel (a point often highlighted by our guests). We believe that your comment about the staff "not being the friendliest" probably has more to do with the fact that we were unable to accommodate your request for an upgrade due to the high season. However, we have shared this information with the staff to avoid this impression in the future.Kind regards,Lisbeth / Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Lisbeth / Réception on 23 Nov 2022
Cher / Chère Anonymous,Merci pour cette note parfaite. Nous sommes ravis que votre séjour se soit bien passé !Au plaisir de vous accueillir pour un prochain séjour cannois.Bien cordialement,Lisbeth / Front Desk

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Hotel Manager on 23 Nov 2022
Dear Anonymous,We are very surprised that you have taken time to rate our hotel as you did not stay here ! How can you publish a review of something you have not experienced ? You mixed up your dates of stay and we could not do a refund accordingly to the booking conditions. We are sorry that you mixed up your dates but we do not believe that we should be penalized because of your mistake.Sincerely,Galien AvzeouHotel Manager

10/10 Excellent

Alexandrea

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay. The location is so perfect your right in the middle and close to the beach. Cannes is so great and being in the center I didn’t have to use any public transportation because it’s so close to the train station. The staff were very friendly and attentive. The place is super clean and they have everything you need. Loved my stay.
Stayed 2 nights in Jul 2022
Response from Lisbeth / Front Desk on 23 Nov 2022
Dear Alexandrea,We are very happy for your perfect rating of our hotel. It is always a pleasure to have such a nice and positive feedback as this shows us that our daily efforts pays and are noted by our guests. It was a real pleasure welcoming you in our hotel and we do hope to have the pleasure to welcome you back for your next stay in Cannes.Kind regardsLisbeth / Front Desk

10/10 Excellent

NICOLAS

Stayed 1 night in Jun 2022
Response from Lisbeth / Front Desk on 4 Nov 2022
Dear Nicolas,We are happy that you enjoyed your stay in our hotel and we hope to have the pleasure to welcome you back another time.Best regards from Cannes,

8/10 Good

CEAUSU

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022
Response from Lisbeth / Front Desk on 4 Nov 2022
Dear Ceausu,Thank you for choosing our hotel for your stay in Cannes. We are happy to see that you enjoyed your stay.Kind regards,

8/10 Good

Myra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a night but the overall I was very impressed with the cleanliness and friendliness of the owner!
Stayed 1 night in Jun 2022
Response from Lisbeth / Front Desk on 23 Nov 2022
Dear Myra,You were only here for a short stay but we are glad that you liked our hotel. We also kindly thank you for noticing our daily efforts to keep the hotel clean. We will hopefully have the pleasure to welcome you back another time.Kind regards,Lisbeth / Front Desk

8/10 Good

Payman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looks clean but not luxury. It seems like it was renovated though. Staff were very accommodating and nice. Breakfast was simple but high quality. Location is perfect. I definitely recommend this hotel.
Stayed 2 nights in Sep 2021
Response from Lisbeth / Front Desk on 23 Nov 2022
Dear Payman,Thank you for choosing our hotel for your stay in Cannes and thank you very much for your nice and positive comments about our hotel. It is important for us to have our guest’s feedback to improve everyday. We also kindly thank you for recommending our hotel and we hope to have the pleasure to welcome you back another time.Kind regards,Lisbeth / Front Desk

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Lisbeth / Front Desk on 4 Nov 2022
Dear Ana Maria,Thank you for choosing our hotel for your stay in Cannes. We kindly thank you for your nice feedback.Hopefully we will have the pleasure to welcome you back another time.Kind regards,

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a fantastic location
Stayed 3 nights in Aug 2021
Response from Lisbeth / Front Desk on 18 Sept 2021
Dear Peter, We are happy to hear that you had a nice stay in our hotel and we hope to welcome you back soon again. Kind regards,

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the
Stayed 1 night in Aug 2021
Response from Lisbeth / Front Desk on 18 Sept 2021
Dear Nadine, Thank you for your positive feedback ! We look forward welcoming you back another time. Kind regards,

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is fine, but our room was quite dated with old carpet and furnishings not in line with the appearance of the lobby area. The bathroom, while updated, was very tiny. Unfortunately the air conditioning did not work well at all, which made for a warm night of sleeping. As a result, the overall experience was mediocre.
Stayed 1 night in Jun 2021
Response from Lisbeth / Front Desk on 23 Nov 2022
Dear Gregory,We thank you for choosing our hotel for your stay in Cannes and for taking time to rate our hotel. We are sorry that our hotel did not meet your expectations. We take the opportunity to inform you that all rooms were renovated less that 5 year’s ago in order to be in line with the lobby area (similar color’s) along with an anti allergic carpet. Our air-conditioning is normally working fine but sure to have it working correctly, windows are to be kept closed and a card has to be in the electric box otherwise it cut’s off automatically after a few minutes (doing our best to be eco-friendly). We hope to have the opportunity to welcome you back another time to show you that we have improved and taken into consideration your remarks.Kind regards,Lisbeth / Front Desk

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very small rooms but friendly and helpful staff.
Stayed 1 night in Jun 2021
Response from Lisbeth / Front Desk on 18 Sept 2021
Dear Guest, Thank you for your positive comments about our staff. We think you may have had a Classic room over stay and we take the opportunity to inform you that we also have Superior Rooms in our hotel which are bigger than the one you had over your stay. We hope to have the pleasure to welcome you back another time. Kind regards,

10/10 Excellent

amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at hotel America and will definitely return Staff friendly Decorated modern And the best location possible
Stayed 3 nights in Aug 2020
Response from Front Desk on 11 Sept 2020
Dear Amy, Thank you for your nice comment about our hotel and the staff. Always nice to have positive feedback and of course thank you for choosing our hotel for your stay in Cannes! Awaiting the pleasure to welcome you back another time. Kind regards, Front Desk

6/10 Okay

Florin Petrisor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
uined holiday.
Refrigerator didn't function and I had some medicine to keep and nobody care. They don't changed, repaired or help me to take care of my medicine. A lot of money lost but more importantly, I lost my medicine and ruined my holiday.
Stayed 7 nights in Aug 2020
Response from Front Desk on 11 Sept 2020
Dear Mr Petrisor, We kindly thank you for taking your time to leave a comment about our hotel. We inform you that due to the Covid 19 we have currently taken away all drinks from the minibar in all rooms but if needed our guests can of course use the minibar for other purpose over their stay. We are sorry that the one in your room did not seem to be working correctly but most of all we are sorry that you feel that nobody cared about this. Upon request at the Front Desk we could have kept your medicine in the refrigerator on the ground level. We hope that we will have the opportunity to welcome you back another time to be able to show you that we do care about our guests needs during their stay. Kind regards, Front Desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020
Response from Front Desk on 13 Aug 2020
Dear Guest, We kindly thank you for your nice comments about hotel and we are happy to hear that you enjoyed your stay in our hotel. We hope to have the pleasure to welcome you back another time. Kind regards, Front Desk

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, right in the middle of everything. Friendly staff and really comfy beds
Stayed 2 nights in Mar 2020
Response from Front Desk on 7 May 2020
We kindly thank you for choosing our hotel for your stay and we are happy to hear that you had a nice stay and that you appreciated the room and the hotel staff. We hope to have the pleasure to welcome you back another time. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and and excellent comfort
Stayed 5 nights in Jul 2018
Response from Front Desk on 7 May 2020
Madam, Sir, We kindly thank you for choosing our hotel for your stay and for taking time to leave us such a nice comment ! We hope to have the pelaseure to welcome you back another time. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
Stayed 2 nights in Oct 2019
Response from Réceptionniste on 21 Oct 2019
It was a pleasure welcoming you and hear that you enjoyed your stay with us ! Hoping to see you again soon! Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We loved this hotel, it’s location was perfect Only thing I can criticise is the size of our bathroom, pretty small but we managed
Stayed 3 nights in Sep 2019
Response from Réceptionniste on 8 Oct 2019
It was a pleasure welcoming you and hear that you enjoyed to stay with us ! Hoping to see you again Bests regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from réceptionniste on 2 Oct 2019
Nous vous remercions d’avoir pris le temps de partager vos notes. Bien cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very pleasant stay, rooms are very comfortable and clean, staff is very nice, location is perfect
Stayed 4 nights in Jul 2019
Response from réceptionniste on 28 Sept 2019
We kindly thank you for your very nice comments. We are delighted that you enjoyed your stay with us. We hope to see you back soon. Kind regards,

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Hotel America
We loved our stay at Hotel America! The location is perfect - right at the heart of everything! The room was lovely - clean and very comfortable. Excellent bed and shower! We’d definitely stay here again. And the team at the hotel were extremely friendly and helpful!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas were Immaculately clean and modern , reception staff very helpful and friendly . Fantastic location for beach and shopping . Fab short break . Will be returning
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy boutique hotel. Newly renovated and overall high standard. Our room was very very small.
Stayed 2 nights in Jul 2019

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Fantastic hotel, extremely well appointed rooms and very comfortable. Loved having a bathroom that has enough light to do make up!! I stay in a lot of places and you’d be surprised!!
Stayed 2 nights in Jul 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful welcome and service throughout.
Stayed 1 night in Jun 2019

10/10 Excellent

omer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and great location very close to the Palais Des Festivals.
Stayed 4 nights in Apr 2019
Response from reception on 21 Apr 2019
Thank you very much for your nice comment and hope to welcome you another time! Best Regards

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great plaice
Stayed 3 nights in Apr 2019
Response from reception on 8 Apr 2019
Conor, Thank you very much for your nice comment and notes and hope to welcome you another time! Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great price, perfect for exploring the town. Recommended
Stayed 2 nights in Nov 2018
Response from reception on 1 Dec 2018
We kindly thank you for sharing your thoughts from your recent stay at Hotel America and we are happy to hear that you had a great time! It is true that we are ideally located in the Center of Cannes. Hoping to see you again Bests regards

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place, with everything needed for an enjoyable stay! And a very friendly and competent staff! Definitely a place to come back to!
Stayed 2 nights in Oct 2018
Response from Reception on 22 Oct 2018
Dear Daniela, It was a pleasure welcoming you and hear that you enjoyed to stay with us ! Hoping to see you again Best regards

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location
The hotel was good and the staff very friendly and helpful. The location is excellent well positioned between the station (your likely method of arrival) and the sea front and everything is within easy walking distance. The only thing was that the room we selected was a little on the small side and the bathroom configuration tight, especially with the door. Overall though we would certainly stay again but would try to book a superior rather than a classic room.
Stayed 3 nights in Oct 2018
Response from reception on 16 Oct 2018
Dear Christopher, We kindly thank you for your nice comment about the hotel and the Staff. It will be a pleasure to welcome you soon Best Regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from reception on 27 Sept 2018
Nous vous remercions d'avoir partager votre note. Au plaisir de vous accueillir à nouveau bientôt. Cordialement

8/10 Good

Mina, Kuwait

Liked: Staff & service, property conditions & facilities
Very good location and it’s near to the beach and near to shops but the room and bathroom is very tiny even if the spaces is well arranged
Stayed 4 nights in Aug 2018
Response from reception on 26 Aug 2018
Dear Mina, We kindly thank you for taking the time to share your notes and remarks and we take into account feedback which helps us improve our services every day. Best Regards