Canterbury Shaker Village

When I arrived the code to my room didn’t work. It took 45 minutes for me to gain access to my room. Other guests I met in two other rooms had the same problem. The room is clean and small as pictured. The bed is extremely uncomfortable and the pillows are thin and hard. There is nowhere to sit other than on the bed or the windowsill of the bay window. The shades of the bay windows were not functional, so they could not be pulled down. When I left a message requesting extra towels and a blanket, because there wasn’t one in the room, I came back to the room to find nothing was dropped off. After calling with a second request, they sent someone with a blanket, but i never received towels.