Private King/Twin

Reviews of 91 Loop - Hostel

2 out of 5
91 Loop - Hostel
91 Loop Street, Cape Town, Western Cape

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 104 reviews" "
Rating 8 - Good. 37 out of 104 reviews" "
Rating 6 - Okay. 7 out of 104 reviews" "
Rating 4 - Poor. 1 out of 104 reviews" "
Rating 2 - Terrible. 1 out of 104 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at 91 Loop. The location is great and I enjoyed the free breakfast each morning. The staff is friendly and my room was comfortable and clean. Would highly recommend.
Stayed 6 nights in Mar 2024

6/10 Okay

Babalwa

Stayed 5 nights in Nov 2023

10/10 Excellent

Oystein

Stayed 4 nights in Nov 2023

10/10 Excellent

Godfrey

Stayed 2 nights in Oct 2023
Response from Mishaal on 25 Oct 2023
Thank you for the great review.We look forward to hosteling you in the future

8/10 Good

Fingani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Mishaal on 24 Aug 2023
Hi Fingani.Thank you for the review.We look forward to hosting you again

10/10 Excellent

Andrew, Abu Dhabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget option for the downtown Capetown area
Stayed 1 night in Apr 2023
Response from Mishaal on 9 Apr 2023
Hi Andrew,Thank you for taking the time out to write a review.We appreciate the positive feedback and look forward to hosting you again in the future. Until next time happy hosteling

10/10 Excellent

Jessie

Stayed 1 night in Nov 2022

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2022
Response from Thomas on 23 Oct 2022
Thanks Terry. It was good having you!

8/10 Good

Monika

Business traveller
Liked: Cleanliness, room comfort
Great service
Service and staff was excellent. Very helpful and attentive. It's just a bit loud and is more catered for a younger demographic.
Stayed 1 night in Jul 2022

10/10 Excellent

Glisson, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and place to meet people from around the world. Best part of the place is its staff. Very friendly and helpful.
Stayed 4 nights in Dec 2021

8/10 Good

Ni-shaat

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Bycvanv, Jhb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thank you for my stay and letting me know about my partner getting in touch ,when I couldn't get in touch with her
Stayed 11 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
For the price it is not too bad. The breakfast was a little lacking and wish.they had eggs again and some kind of other breakfast meats.
Stayed 4 nights in Jan 2020
Response from 91 Management on 11 Jan 2020
Thanks for leaving a review. We value your comments. All the best.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Bronwan Hutchinson on 5 Jun 2019
Good day Thank you for your 5 out of 5 Score for 91 Loop. We look forward to welcoming you back in the future.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Bronwan on 17 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of energy, good food available in the bar Down stairs. Nice designs
Stayed 5 nights in Feb 2019
Response from Bronwan on 16 Mar 2019
Dear Guest Thank you kindly for staying with us and we are pleased that you enjoyed what 91 Loop had to offer. Looking forward for your return one day in the near future. Warm regards Bronwan

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No sleep here!
If you want a good night sleep stay somewhere else. Positives: rooms and bathrooms are clean and the beds are comfortable. Breakfast was very good and plentiful. Nice bar/resturant with a good menu. Negatives: The internet is poor so it will be difficult to get work done. The hostel is very busy and there are no quiet places to relax and just read. Hostel is very noisy. The hostel is next door to a bar/nightclub which makes it very load at night. There is no air conditioning and the fan does very little to keep the room cool. Very difficult to sleep!! On my next visit to town I will be staying somewhere else!
Stayed 7 nights in Jan 2019
Response from Arnoldt on 20 Feb 2019
Hi, John, we regret your experience and value your comments. We'll take them into consideration in all future improvements. All the best.

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
91 Loop is 100% Great
91 Loop is a modern, clean, and friendly hostel in the heart of Cape Town. The location is within walking distance to all the "touristy" sights in the city and Ubers are cheap and easily accessible. The walking tours offered are a great introduction to the city. The free breakfast offered from 7-10am is varied and very much appreciated. All of the staff here is friendly and efficient, Tambo was especially kind and welcoming. The "restaurant" within the hostel is a great option for meals (remember to show your room key card for 15% off). The bed was comfortable and always had hot water in the bathroom. Definitely recommend!
Stayed 6 nights in Jan 2019
Response from ArnoldtM on 24 Jan 2019
Thanks for the awesome review, Elisa. It was great hosting you.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loop 91
Great price great place, the reception were so friendly and nice. Good vibe to the place
Stayed 1 night in Nov 2018
Response from Bronwan Hutchinson on 21 Nov 2018
Good day Ian Thank you for staying with us at 91 Loop. We glad that you enjoyed your stay and thank you for the compliments on our Hostel and Reception Staff. Looking forward to welcoming you back to the Hostel someday in the future. Warm regards Bronwan

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Cute, hip, affordable hostel in a good location. The staff was friendly, fun, and helpful. The hostel has a bar, restaurant, pool table, games and trips organized by hostel, events on certain nights, a lot of open space with charging stations for guests to hang out, free WiFi, which makes it super convenient. They also have free breakfast which is a nice bonus. We had such a great time here and would definitely stay here again!
Stayed 6 nights in Oct 2018
Response from Bronwan on 4 Nov 2018
Dear Crystal Thank you kindly for your feedback! We loved having you with us and we look forward to welcoming you back to 91 Loop in the near future. Warm regards Bronwan

8/10 Good

Laura, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was really new and clean looking. The location was also very good. I wasn’t there much, but the vibe was not a place to meet people, it’s too big. The price was great for comfort. The beds were good and the bathrooms new. I didn’t love all the stairs and long hallways or how cold the dorms were. My last morning, I saw a large cockroach in our bathroom.
Stayed 2 nights in Aug 2018
Response from the 91 Loop team on 16 Aug 2018
Hi Laura, thanks for leaving a review with us. We appreciate your comments.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city center
Long wait for transfer to pick me up at airport(2 hours) ,already paid for ,that is a mistake .0
Stayed 1 night in May 2018
Response from ArnoldtM on 1 Jun 2018
Hi, Thank you for leaving a review. We apologise for the experience you had with our shuttle service... we are currently looking into ways that we can avoid future incidents of this nature.

8/10 Good

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017
Response from Thomas on 30 Jan 2018
Thank you for the rating!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
safe and clean
cheap, clean, secure but very noisy. You can hear everything.. Only towel is provided. Wifi is weak. Dont walk around the street at night.
Stayed 5 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff. Comfortable stay.
Stayed 7 nights in Oct 2017
Response from Fabian on 16 Nov 2017
Thank you so much for taking time to write a review about your stay with us. We really glad to learn that you had a great time with us . Hope to see you in future again. Kind regards, Fabian

8/10 Good

Bank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

8/10 Good

Bank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Jiakai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very new facilities
Very modern facilities and friendly staff. The bar is a nice bonus. Clean bathroom and very close location to city center and Bo Kaap
Stayed 3 nights in Jul 2017

10/10 Excellent

Nozzie, Johannesburg

Liked: Staff & service, property conditions & facilities, room comfort
Totally awesome
I really enjoyed my stay there.I enjoyed the breakfast, and really loved the restaurant the Honey Badger.The Vibe was nice.I loved meeting new people from all over world and making friends.
Response from Harry on 31 May 2017
Good day Nozzie, Thank you for taking the time to review our Hostel. We are glad that you had a good stay with us. Hopefully we will be seeing you again soon. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay at 91 Loop Street
It was very good, no complain whatsoever, felt comfortable throughout and gotten all the help i needed for sure.

8/10 Good

Levis, Winnipeg, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel situated in middle of all the action
Hotel is very clean. Beds are comfortable. Complimentary breakfast was very good. The Coffee could be better. The Internet worked well but could be a tad slow during the peak periods. 91 Loop is situated very close to Long Street and Green Market. The Hop On Hop Off office is about 50 m away. It can be noisy at night if your room is situated close to the street noise.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and Modern
I had great stay, just that the noise is too much at night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hostel in the city centre
This is a very nice hostel in the city centre. The staff are friendly and helpful.

10/10 Excellent

Graham, Alice Springs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to long street and alll attractions
Freindly helpful staff, great breakfast and clean comfortable room spacious and not crowded
Response from Sam on 22 Nov 2016
Thanks for a great review Graham. We're happy to see you enjoyed your stay overall. When it comes to the sitting room/lounge, you will be happy to hear that we have started work on this already and hope to have it completed by the end of the year!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, social hostel
Great hostel. Lots going on. Great big lockers under the bed to keep your stuff safe. Good beds and linen.

8/10 Good

Iris Bea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and Free breakfast!

10/10 Excellent

christoffel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the money spent
Very good services, room kept clean
Response from General Manager on 27 Sept 2016
Thanks for the great review, enjoy the rest of your travels. the 91 Loop team.

6/10 Okay

Lee

Response from Fabian on 25 Jun 2016
Thank you for rating our Establishment. your feedback is important to us. Kind regards 91 Loop Team.

10/10 Excellent

Mathew, Victoria, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel in downtown Cape Town.
91 Loop is a recently renovated hostel in downtown Cape Town. Checking into the hostel was quick and easy and the facility was very secure, using a keycard system to access the room. I was in a dorm room and it was incredibly spacious. The keycard was also used to access the individual locker located below the bunk beds. The lockers were spacious... but not very clean as dust and debris had been left behind. Each bed had its own power outlet and light which was very convenient. There is a restaurant and bar facility attached to the hostel and I received a welcome gift of a complimentary drink upon checking in. Towels were also provided without having to pay a deposit. In this hostel, a deposit fee was only charged if the keycard and towel was not returned upon checkout. The hostel was right on the MyCiti bus routes, so getting around was very easy. WiFi was excellent throughout the facility.
Dorm bed with locker underneath
Response from Fabian on 13 Apr 2016
Hi there Mathew Thank you for feedback. I can tell you had a great time here . We always strive to make happy memories and when guys like testify . We sleep better. Thank so much

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Response from Fabian on 25 Jun 2016
Thank you for rating our Establishment. your feedback is important to us. Kind regards 91 Loop Team.

2/10 Terrible

Pontsho, johannesburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dorms should be specific and no hidden truth
On our arrival, we were excited and eager to check in. then we found out that we are to share the room, "what s going on?". the receptionist told us that we will be 5 ladies and one gentleman, we hesitantly accepted and signed. we checked in and went for a walk, when we came back we found the room full of men, very you. it was up and down the whole night. it was very unconfortable for us as we are afican ladies in mid 40s. we ddnt sleep a wink. in the morning we went to talk with the manager and to ask for change of room. We were told that thats what we booked for and there are no rooms available.It was our first experience with the dorm thing,and it felt so unethical. we tried to talk to the manager to do something for us, but he told us there is nothing ge can do for us.they refused our friend going up with us, but those boys had girls I the room with them. we had to cancel our booking at that hotel without a single cent refund. even when asked that shoul they get guests who wont mind the condition, during the dates we paid for, will they refund us? they said no. we were 2 ladies and were got scared of being too challenging. we went to search for another hotel, we compared and choce Cape Ocean Lodge at 53 Loop Str. we had a decent private room with tv, we had a wonderful stay there at Cape Lodge HOTEL. we had to pay R2800 for our stay. but we were ok with it. so now we are not happy because they 91 Loop, got people for sure, but we were never refunded!
Response from General Manager on 22 Nov 2016
We're sorry you didn't have a great experience at our property. We make the room type as clear as possible both on our site and on our partner sites like Expedia/hotels.com where you ended up booking. The room you booked is listed as a shared room and you booked "beds in a shared room". This is also why the price would have been much lower than that of a private room. We do have some private rooms as well, but unfortunately these were sold out when you asked us about changing your room. We have the same cancellation rates and fees for everyone. From 7 days before your check-in date the full amount is non-refundable. While in the event of a cancellation it can happen that we fill the beds, more often than not we don't. We obviously can not base our policy on whether or not we will resell the beds/room because we never know this for sure. Again, we are sorry the experience didn't live up to your expectations.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Fabian on 25 Jun 2016
Thank you for rating our Establishment. your feedback is important to us. Kind regards 91 Loop Team.

6/10 Okay

Klas, Gothenburg

Liked: Cleanliness, staff & service, property conditions & facilities
Good for joy - hard to sleep
New and modern, more like a hotel. No own cooking possibilities but inhouse restaurant and simple continental breakfast + fruit included in the good price for the bunk in the dorm. Very noisy outside and because there is no ventilation or fan in the room you have to have the windows to the street open. Inhouse disco until 23.30 on Saturday and no sound insulation between the storeys also made it very hard to sleep though earplugs. Wonderful, friendly staff and inhouse "travel agency"
Response from General Manager on 22 Nov 2016
Thank you for your review Klas. We're actually making some improvements to the building now based on feedback like yours regarding the sound. We've also upgraded a bunch of the rooms to have fans or air conditioning to at least minimize the need to open windows, as there is not much we can do to what happens on the street. For much of the year fans and air conditioning isn't necessary but on those hot, summer Cape Town days it's a real bonus.

10/10 Excellent

Loshini, Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star Back Packers!!
Although categorised as Back packers, it was unbelievable - clean, comfortable, friendly staff, free wifi, close to all amenities, and the room was serviced. Included a breakfast for that price!! Best of all, we had a comfortable, king size bed, with luxurious white cotton linen!! I will not travel to cape town and waste money on expensive hotels again!!!
Response from General Manager on 22 Nov 2016
Thanks for a fantastic review Loshini! Glad to see you enjoyed your stay and you are of course always welcome back :)

8/10 Good

Siobhan, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great people and awesome vibe!
I had such a wonderful time. The team at the hotel did everything to make me comfortable and more, really great people! Not to mention the activities they put together and the social aspect of my stay!
Response from Fabian on 25 Jun 2016
Hi there Siobhan It always gives us great pleasure to hear you had a splendid time with us. Really strive to go that extra mile to mould beautiful cherished memories for everyone that stays with us.

8/10 Good

Naledi, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good location.
I had a good time. The hostel looks new and very hip. I just wish it was a bit more full. It was a little quiet. But I would definately recommend this place to friends and stay again
Response from Fabian on 25 Jun 2016
Dear Naledi Thank you for your feedback. We currently working on new events and activities that will bring in that hostel vibe. We glad to hear you had an awesome time . Hope that you will visit us again Kind regards

10/10 Excellent

William

Stayed 3 nights in Jan 2024

10/10 Excellent

seninet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023