Presidential Suite | Private kitchen
Check availability

Reviews of Labotessa Luxury Boutique Hotel

5 out of 5
Labotessa Luxury Boutique Hotel
5 Church Square, Spin St., Cape Town City Centre, Cape Town, Western Cape

Reviews

9.8

Exceptional

Rating 10 - Excellent. 28 out of 29 reviews" "
Rating 8 - Good. 0 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious comfortable rooms. Nice location near Company Park. Caring and diligent service by Claudine, Rachel and the entire hotel staff. This hotel is highly recommended by us.
Stayed 3 nights in Apr 2024
Response from Team Labotessa on 24 Apr 2024
Dear valued Labotessa guests,First of all we would like to thank you for staying with us. We are very glad to read you enjoyed your stay at Labotessa. Thank you for leaving this wonderful review and we hope to welcome you again on day here in Cape Town. Warm regards,Team Labotessa

10/10 Excellent

SHARON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing and luxurious boutique hotel in the whole of the Cape. Excellent service , great hospitality and huge comfortable and fabulously designed bedrooms. Breakfast was wonderful it was sometimes a wrench to leave ! This part of the city is clearly being regenerated with amazing bars and restaurants nearby or a short Uber away . We’ll definitely be going back to Cape Town but only to this hotel which is definitely a hidden secret .
Stayed 13 nights in Mar 2024
Response from Team Labotessa on 20 Mar 2024
Dear valued Labotessa guests,First of all we would like to thank you both for staying with us. It was a true pleasure to have accommodated you at Labotessa. We are very pleased to read you enjoyed your stay with us and we hope to welcome you again here one day in Cape Town.We wish you all the best!Warm regards from all of us,Team Labotessa

10/10 Excellent

Angus

Stayed 3 nights in Dec 2023
Response from Team Labotessa on 7 Feb 2024
Dear valued Labotessa guests,We hope you are well and we would like to thank you for staying with us. We are very pleased to read you enjoyed your stay and hope to welcome you again one dat at Labotessa.Warm regards from Cape Town,

10/10 Excellent

Christopher

Highly recommended.
We loved everything about this hotel from the friendliness of the staff to the spacious and gracious room. Rachel greeted us in a very welcoming and friendly manner and allowed us to check in much earlier than the 3pm advertised time. This was very welcome after an 11 hour overnight flight. The complimentary mini bar was a nice touch as well. We will definitely return.
Stayed 1 night in Dec 2023
Response from Team Labotessa on 20 Dec 2023
Dear valued Labotessa guests,First of all we would like to thank you for staying with us. It was lovely meeting you and a pleasure to have hosted you at Labotessa Hotel.Thank you for sharing your very positive feedback regarding your stay, we appreciate this.Please stay well and we do hope to welcome you again here in Cape Town.Warm regards,Team Labotessa

2/10 Terrible

Yusuke

Disliked: Staff & service
Stayed 2 nights in Nov 2023
Response from Team Labotessa on 11 Dec 2023
Dear Yusuke,We are sorry that you failed to experience our property. If your reservation details were accurate, with the correct number of guests, the uncomfortable situation could have been avoided. It is also unfortunate that we did not receive clear communication from you, without any delays.Warm regards,Team Labotessa

10/10 Excellent

Gessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprises and delight around every corner. Our suite was amazing, there were little treats awaiting us. Delicious! I don’t want to say as not to spoil it for others :) Rachel made our stay extra special from the moment we arrived to seeing us off as if we were visiting our family member. Our daughter loved her! The rest if the staff and the breakfast was also a wonderful. There was a couple events with live music in the square it was a good vibe and brought a bit of life to the area and ended early. Landing in Capetown and being our first stay we were more than delighted 6 star! Thank you for the special moments.
Response from Team Labotessa on 28 Nov 2023
Dear valued Labotessa guests,First of all we would like to thank you for staying with us. It was a true pleasure to have hosted you here in Cape Town and we are very pleased to read you enjoyed your stay with us.Please stay well and we hope to welcome you again here one day at Labotessa.Warm regards,Team Labotessa

10/10 Excellent

Taoheed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Unreal! We booked the presidential suite during our very first stay in Cape Town, it was an unbelievable introduction to South Africa. Where do I begin. It was primarily for a birthday celebration and so the accommodation worked well. The hotel is central to Cape Town, with clear views of Table mountain. Literally, the hotel was walking distance from many restaurants. There was a brand new trendy noodle Asian fusion restaurant literally right by the entrance to the hotel which we indulged in. The hotel also has parking accommodation for guests. Right when we got into the suite, it had this Manhattan like vibe with the elevator opening up right into the living room of the bottom floor. There were two master bedrooms on the top floor with a library lounge sofa area nested between the rooms. A balcony connected the master bedrooms, which both had chic bathtubs and extravagant showers. On the bottom floor, there was yet another bedroom, this one with only a shower. There was a luxurious living room with modern art and décor and of course a majestic dining table overlooking the city center. Also, a very nice pool outside on the bottom floor balcony. The property was kept clean at all times, all the chic and modern equipment ranging from new age slick blending machine to the toaster, even the microwave all in harmony with the elegant design of the place, all functioned perfectly. The attendant had unlimited booze refreshed daily in the fridge
Stayed 4 nights in Oct 2023
Response from Team Labotessa on 6 Nov 2023
Dear Valued Labotessa-Guest,First of all we would like to thank you for staying with us. It was such a pleasure to have hosted you all here at Labotessa.Thank you for leaving this great review and we are very pleased to read you enjoyed your stay with us. We hope to welcome you again here one day in Cape Town.Warm regards from all of us,Team Labotessa

10/10 Excellent

Enjouline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel experience was exceptional! Matijn from the time I booked until I arrived was very attentive. He helped me to find and make reservations at different restaurants and tours. He made sure everything was perfect for my first time in Cape Town. Johan, on of the owners was there to greet us when we arrived. He was very detailed and told us the history of the hotel and gave us a tour of the hotel. Johan was very hands on in making sure that our experience was great. The hotel is beautiful, the entire staff was amazing and this will be the only hotel I choose when I say stay in Cape Town. This is the best hotel experience you will ever have
Stayed 6 nights in May 2023
Response from Team Labotessa on 30 May 2023
Dear valued Labotessa guests,First of all we would like to thank you for staying with us. It was such a pleasure to have met you both and to have hosted you here at Labotessa.We appreciate it that you took the time and effort for leaving us such a great review and we are very glad to read you enjoyed Labotessa.We do hope to welcome you here in Cape Town again one day.Warm regards from all us,Team Labotessa

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Team Labotessa on 11 Jun 2023
Dear Valued Labotessa guests,Thank you for staying with us and for your positive review regarding.We look forward to welcome you here again one day.Warm regards,Team Labotessa

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service and attention to detail.
Stayed 2 nights in May 2023
Response from Team Labotessa on 13 May 2023
Dear valued Labotessa-guests,We would like to thank you for staying with us. It was our utmost pleasure to have hosted you at Labotessa Hotel.Thank you for leaving this great review and we look forward to welcome you again here in Cape Town.Warm regards,Team Labotessa

10/10 Excellent

Jvon

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at Labotessa. Martin & the rest of the staff were amazing. I appreciate the service & their attention to detail.
Stayed 1 night in Apr 2023
Response from Team Labotessa on 21 Apr 2023
Dear valued Labotessa guests,First of all we would like to thank you for staying with us and for leaving us such a lovely review regarding your stay at Labotessa.It was so nice meeting you and to have hosted you here in Cape Town. We look forward to welcome you again here.Warm regards,Team Labotessa

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Team Labotessa on 24 Feb 2023
Dear valued Labotessa guests,First of all we would like to thank you for staying with us.We are very pleased to read you enjoyed your stay at Labotessa and we look forward to welcome you again here in Cape Town.Warm regards,Team Labotessa

10/10 Excellent

Aaron J

Stayed 1 night in Feb 2023
Response from Team Labotessa on 18 Feb 2023
Dear valued Labotessa-Guests,Thank you very much for this amazing review regarding your stay with us.Warm regards,Team Labotessa

10/10 Excellent

Gregg

Stayed 2 nights in Sep 2022
Response from Martijn Murray on 29 Sept 2022
Dear Valued Labotessa Guest,We would like to thank you for staying with us and for reviewing your stay with this amazing score.We hope to welcome you again soon at Labotessa.Warm regards,Martijn

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property exceeded our expectations! Highly recommended 👌
Stayed 2 nights in Jul 2022
Response from Team Labotessa on 1 Aug 2022
Dear valued Labotessa guests, First of all we would like to thank you for staying with us. We appreciate you taking the time and effort to leave this wonderful review regarding your stay with us. It was lovely having you staying with us and we hope to welcome you again soon at Labotessa. Warm regards, Team Labotessa

10/10 Excellent

Nitin, Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique hotel, with just seven spacious suites, excellent amenities and staff who go above and beyond. Located in the heart of the city, within short walking distance of many cultural sites.
Stayed 7 nights in Jul 2022
Response from Team Labotessa on 15 Jul 2022
Dear Valued Labotessa Guests, First of all we would like to thank you for staying with us, it was lovely meeting you and to have you staying at Labotessa. We are very pleased to read you enjoyed your stay with us and thank you for sharing your feedback. We wish you well and hope to welcome you again here in Cape Town. Warm regards, Team Labotessa

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Team Labotessa on 13 Jun 2023
Dear Valued Labotessa guests,Thank you for staying with us and for your positive review regarding.We look forward to welcome you here again one day.Warm regards,Team Labotessa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Incredible boutique hotel. Hard product is top notch, from the decor and furnishings to the Le Creuset crockery and Diptyque toiletries. The service has matched it, nothing has been too much for Martijn and the team. I recommend to anyone wishing to stay in central Cape Town.
Stayed 5 nights in Apr 2022
Response from Team Labotessa on 7 May 2022
Dear valued Labotessa guests, Firstly we would like to thank you for staying with us. It was lovely meeting you and to have you as our guests for your Honeymoon. Thank you for your very nice review too. We hope to welcome you again soon at Labotessa. Warm regards from Cape Town,

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2022
Response from Team Labotessa on 7 Mar 2022
Dear valued Labotessa guests, Thank you for staying with us and thank you for your review on Hotels.com. We hope to welcome you again soon at Labotessa. Warm regards, Team Labotessa

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Stay in Cape Town
Exceeded all expectations! Wonderful and attentive staff. Would highly recommend this beautiful hotel. We will be back!
Stayed 3 nights in Feb 2022
Response from Team Labotessa on 23 Feb 2022
Dear valued Labotessa guests, First of all we would like to thank you for your amazing review. We appreciate this a lot. Please stay well and we hope to welcome you again soon at Labotessa. Warmest regards, Team Labotessa

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel
From a guy that lives in nice hotels as I travel for work a ton, trust me this place is incredible. A hidden Gem. The rooms are huge, stocked with drinks/bites to eat (included), and the staff is amazing. The look, the vibe, the feel of this place is off the charts. Stay here - its the right move, coming from a guy that was in about 45 5 star hotels last year.
Stayed 2 nights in Feb 2022
Response from Team Labotessa on 18 Feb 2022
Dear valued Labotessa Guest, Thank you for staying with us and for sharing your positive feedback regarding your stay at Labotessa. It was our utmost pleasure to have hosted you and we look forward to welcome you here again soon in Cape Town. Warm regards, Team Labotessa

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Labotessa will stay with you
The online brochure for Labotessa Boutique Hotel claims, "Labotessa will stay will you, long after your stay with us has ended." Indeed, it does. Labotessa is quite simply one of the most charming, luxurious, and beautiful boutique hotels we have ever stayed in. From its spacious and meticulously restored suites with plenty of plugs, pillows, and other sumptuous touches (such as the free minibar and bath products from Diptyque) to its cozy and delicious cafe downstairs (don't miss the Eggs Benedict or the Apple Tart), Labotessa is an oasis of classic design and modern comfort in Cape Town. Moreover, the warm and personalized service provided by Johan, Martijn, and the rest of the team at Labotessa made what could have been a nightmare vacation--we stayed during a Level 4 lockdown--into a truly memorable and enjoyable experience. The location was perfect: walkable to almost anywhere downtown and close to the waterfront and other areas via the free town car service. There are many choices of high-end hotels in Cape Town, ranging from grand dames to the ultra-modern, but this one truly stands out for its beautiful design, its gracious hospitality, and its central location. Stay here--it will stay with you.
Stayed 5 nights in Jun 2021
Response from Martijn on 20 Aug 2021
Dear valued Labotessa guests, First of all we would like to thank you for staying with us at Labotessa. We appreciate it tremendously that you have shared your personal experience at Labotessa in this amazing review regarding your stay. The images look beautiful. We are extremely glad to hear you enjoyed your stay with us and we honestly do hope to welcome you again soon at Labotessa. Stay well and warmest regards from all of us, Martijn and team Labotessa.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is spectacular! We have had the most incredible experience at this luxury boutique hotel — arguably the best in the world. Everything about this hotel is 6 stars. The property owner previously worked as a Senior Executive for a world renown luxury hotel brand. He has thought of literally everything travelers could want to enjoy in a room, as well as to experience while staying overnight, or for days on end in Cape Town. This property will blow anyone way with it’s fine attention to detail, amazing comforts, and thoughtful, generous amenities. The interior design of the rooms/suites is utterly phenomenal. We will definitely recommend this hotel to everyone we know so that they might enjoy as well.
Stayed 1 night in May 2021
Response from Front of House Manager on 31 May 2021
Dear Valued Labotessa Guest, We would like to thank you for staying with us and for taking the effort of writing this very nice review. Please stay well and we hope to welcome you again at Labotessa Cape Town. Warmest regards, Martijn Murray

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking at Labotessa proved to be the best decision we made during our vacation. Upon arrival, the Front of House Manager, Martijn greeted us personally and arranged for a small afternoon tea to be served during our check in and registration. During our tea, we enjoyed good conversation and Labotessa’s delectable, homemade peanut butter cookies. We were then shown to our suite. Our room was immaculate, spacious, and well appointed. The rooms’ windows looked out over the square and offered an unobstructed view of Lion’s Head Peak – gorgeous. We were also greeted by a handwritten welcome note and a complimentary bottle of locally produced red wine (Stellenbosch). The room was stocked with complimentary water, juice, soda, cocktail makings, cheese, olives, crackers, homemade humus, Nespresso, teas, and local nougats. When we ventured out each day, Martijn ensured that the hotel’s car was available to takes us (free of charge) wherever we wanted to go. This same accommodating attitude persisted throughout our stay: we were escorted on our short walks to nearby restaurants after dark… our umbrellas were opened and dried… ticket issues were addressed and resolved by the staff…
Stayed 3 nights in May 2021
Response from Manager on 20 May 2021
Dear Valued Labotessa Guests, First of all we would like to thank you for staying with us, it was our utmost pleasure to have accommodated you at Labotessa and lovely meeting you both. We highly appreciated that you have taken the time and effort to write such a lovely review regarding your stay with us. We wish you both well and hope to welcome you again soon at Labotessa Boutique Hotel. Warmest regards, Martijn Murray

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2021
Response from Front of House Manager on 31 May 2021
Dear Sir/Madam, We are very pleased to read you have enjoyed your stay with us and we hope to welcome you again soon at Labotessa. Warmest regards, Martijn Murray

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutley awesome experience!
My wife and i have traveled all over the world and this was honestly one of the best hotel experiences we have had. Labotessa is exactly what a boutique hotel should be. Beautiful hertigae building with excellent decor. Johan and Martijn were simply amazing. Top class hospitality you would might not even get at a high end resort. They made us feel so comfortable and relaxed our entire 5 night stay. They helped plan out each day and offered to drop us at various location in cape town in their hotel car, a jaguar SUV. They made all dinner reservations and made numerous enquiries about rental cars, shop timings, excursions, etc etc. The staff were always pleasant and accommodating. Love the fact that breakfast is served until 4pm and food was excellent including lunch we had on our last day. Compared to other over priced luxury hotels in cape town, the value for money at this gem of a place is outstanding. The room was incredibly spacious, basically a stuido apartment. The location is excellent. Most people encouraged us to stay near waterfront but having visited there during our trip, we are glad we stayed in the city center close to all the shops and restaurants. Everything about them and their staff including the overall vibe of the building was extremely welcoming. I really could go on and on but suffice it say, we would highly recommend this hotel. These guys know what they are doing and it was nice to finally experience what a boutique hotel is meant to be. Till next time
Stayed 5 nights in Dec 2019
Response from Martijn Murray on 12 Dec 2019
Dear Valued Labotessa-Guest, Thank you for your very nice review. It was our utmost pleasure to have you staying with us and we hope to welcome you again soon. Please stay well. Warmest regards, Martijn Murray Front Of House Manager Labotessa Boutique Hotel

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy bonito, los desayunos de su Restaurant son buenísimos y la atención increíble. Lo volvería a reservar
Stayed 4 nights in Oct 2023
Response from Team Labotessa on 19 Oct 2023
Dear valued Labotessa guests,Firstly we would like to thank you for staying with us. We are very pleased to read you enjoyed your stay and we hope to welcome you again one day here at Labotessa.Warm regards,Team Labotessa

10/10 Excellent

Jonathan

Stayed 3 nights in May 2023
Response from Team Labotessa on 25 May 2023
Dear valued Labotessa guests,We would like to thank you for staying with us and for sharing this wonderful review.We wish you all the best and hope to welcome you again one day here in Cape Town.Warm regards,Team Labotessa

10/10 Excellent

Beatrix

Stayed 3 nights in Oct 2022
Response from Operations Manager on 24 Oct 2022
Dear valued Labotessa guests,We would like to thank you for staying with us and for leaving such a great score regarding your stay on Hotels.com.We wish you well and hope to welcome you again at Labotessa.Warm regards,Martijn Murray