Outdoor pool, pool loungers
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Reviews of Sunset Beach Guesthouse

3.5 out of 5
Sunset Beach Guesthouse
15 Bay Beach Ave, Cape Town, Western Cape

Reviews

6.2
Rating 10 - Excellent. 9 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 2 out of 33 reviews" "
Rating 4 - Poor. 4 out of 33 reviews" "
Rating 2 - Terrible. 10 out of 33 reviews" "

6.2/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Antonio, Loures

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Don’t offer anything good .
Stayed 2 nights in Feb 2024

8/10 Good

Mosetsanagape

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from
The establishment is very good. The problem is that it is not sound proof and when a guest speaks while in their room they sound like they are in my room. They must change the bedding and check the rooms for cleaning. I will definitely book the place again.
Stayed 4 nights in Feb 2024

2/10 Terrible

Trishna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double booked the rooms... and we had to leave and find alternative accommodation. Definately not a 4star as well.
Stayed 1 night in Feb 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid for the room, spent an hour there and left. We had to cough up extra cash to book in elsewhere. The room was inhabitable. The walls were damn, visible water all around. No carpeting. No heater. The room was unbearably cold. The TV was broken and had no remote. There were two single pillows on the bed and when asking for two more were told they don't have. We can use the two scatter cushions as extra pillows. Bathroom window latch was broken. Soap dispenser in shower just fell off the wall. There was 1 bath towel and 1 hand towel. We were two adults. When asking for extra towels, we were told they don't have and what they provided is enough. The room comes with nothing No extras at all Not even coffee or sugar But they give u a kettle 😆
Stayed 1 night in Jun 2023

10/10 Excellent

Deon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Leanke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude disgusting owners
Disgusting. They won't even give me an invoice for the stay. They tell me I must give them the details then hang up on me so I can't give them the details and refuse to take my call
Stayed 2 nights in Nov 2022

6/10 Okay

Rajendra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Clean .Staffs very helpful and obliging.
Stayed 6 nights in Feb 2023

2/10 Terrible

Simphiwe

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Zanele

Disliked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Nontembeko

Stayed 1 night in Sep 2022

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was as seen on overall pictures. We had a mishap with our stay but management and staff attended to the mishap asap. Excellent service
Stayed 2 nights in Sep 2022

2/10 Terrible

Adeline maitemogelo

Stayed 3 nights in May 2022

8/10 Good

Ncediwe

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
My stay was amazing was only bothered by the kitchen I shared with everyone else it’s not clean at all please work on that
Stayed 2 nights in Apr 2022

2/10 Terrible

Dale

Stayed 1 night in Mar 2022

10/10 Excellent

Mishka

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed the stay !
Very good hospitality. A kitchen everyone could use, which was separate to the rooms. The rooms were spacious and clean. We loved the getaway and the toddler enjoyed herself as well. Roger, who is one of the staff, was very helpful and also great with assisting in anything we needed with a speedy service. The guesthouse is also in walking distance to the beach and to the shops. Which is very convenient. Will definitely use their accommodation again.
Stayed 4 nights in Feb 2022

10/10 Excellent

Anthea

Stayed 1 night in Feb 2022

4/10 Poor

b b

Travelled with family
Booking cancelled by owner
Stayed 4 nights in Feb 2022

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

2/10 Terrible

liberty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was so dirty and the tv didn't have a remote and when we asked or a remote we where given a different brand that the tv and also didn't work. when we just moved the tv to see if we can switch off the tv manually our fingers where covered in greasy. it seemed as the tv has never ever been dusted. the welcome was so pathetic, no one manned the reception and the guy who came to check us in just asked for the money no greeting or is that covid protocol? we where taken to a room and that was it, we felt losy
Stayed 1 night in Feb 2022

8/10 Good

Simnikiwe

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Gavin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Alex

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont Stay here
Clients did not even stay for 20 minutes and they declined to refund us. Stay away from this place. Cleanliness is bad, maintenance is bad. Rooms will not equipped.
Stayed 2 nights in Nov 2021

10/10 Excellent

Anesu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

2/10 Terrible

REAZ

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Justine

Stayed 1 night in Dec 2019

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay at sunset beach guest house
amazing stay at this house, very clean,wifi available, welcoming owner, comfortable bed, quiet, pool, beach near by
Stayed 6 nights in Aug 2019

6/10 Okay

David

Disliked: Staff & service, room comfort
I've been to better
Helpful in accommodating my late arrival. No off-street parking and no breakfast available. Duvet was thin and barely covered the bed. Floor is cold
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Hafiz

Liked: Staff & service
Need more improvement
Was ok
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2019