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Sunstays Lagoon Beach

4.0 star property
Beachfront, with spa services

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Photo gallery for Sunstays Lagoon Beach

Superior Apartment | Terrace/patio
Front of property
Deluxe Apartment | Living area
3 outdoor pools
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Kitchen
  • Parking included

Room options

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About the area

Map
Lagoon Gate Drive, Milnerton, Cape Town, Western Cape, 7441

What's nearby

  • Canal Walk Shopping Centre - 4 min drive - 3.1 km
  • Cape Town International Convention Centre - 8 min drive - 8.1 km
  • Cape Town Cruise Terminal - 9 min drive - 9.1 km
  • Cape Town Stadium - 11 min drive - 10.5 km
  • Sunset Beach - 11 min drive - 7.1 km

Getting around

  • Woodstock Station - 6 min drive
  • Cape Town Station - 15 min drive
  • Cape Town (CPT-Cape Town Intl.) - 16 min drive

Restaurants

  • ‪Hussar Grill - ‬6 min drive
  • ‪La Mizu Beach Bar - ‬3 min walk
  • ‪Square Cafe & Wine Bar - ‬6 min drive
  • ‪Bootlegger Coffee Company - ‬6 min drive
  • ‪Wang Thai - ‬2 min walk

About this property

Sunstays Lagoon Beach

Upscale hotel near Cape Town International Convention Centre
Sunstays Lagoon Beach provides a bar and more.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools
  • Free self-parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a lift
  • Massage treatment rooms and smoke-free property
Room features
All 50 rooms offer comforts such as premium bedding and separate sitting areas, as well as perks such as safes.
Other conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries
  • TVs with satellite channels
  • Balconies or patios, separate sitting areas and kitchens

Languages

Afrikaans, English, Xhosa

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Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Guest services

  • No housekeeping service

Outdoors

  • On the bay
  • On the beach

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: ZAR 350 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Sunstays
Sunstays Lagoon
Sunstays Lagoon Beach
Sunstays Lagoon Beach Apartment
Sunstays Lagoon Beach Apartment Cape Town
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach Apartments Hotel Milnerton
Sunstays Lagoon Beach Apartments Cape Town/Milnerton
Sunstays Lagoon Cape Town
Sunstays Lagoon Beach Hotel
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach Hotel Cape Town

Frequently asked questions

Does Sunstays Lagoon Beach have a pool?

Yes, this property has 3 outdoor pools.

Is Sunstays Lagoon Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunstays Lagoon Beach?

Self-parking is free at this property.

What time is check-in at Sunstays Lagoon Beach?

Check-in start time: 2 PM; check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Sunstays Lagoon Beach?

Checkout is at 10 AM.

Does Sunstays Lagoon Beach provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 350 per vehicle applies.

Where is Sunstays Lagoon Beach located?

Nestled on the beach, this Milnerton hotel is within 3 mi (5 km) of Milnerton Beach, Rietvlei Wetland Reserve and Canal Walk Shopping Centre. Bloubergstrand Beach and Cape Town Cruise Terminal are also within 6 miles (10 km).

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Sunstays Lagoon Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 138 reviews
Rating 8 - Good. 55 out of 138 reviews
Rating 6 - Okay. 20 out of 138 reviews
Rating 4 - Poor. 3 out of 138 reviews
Rating 2 - Terrible. 7 out of 138 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Brenda

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Not up to our expectations

We stayed in the apartment part of the hotel, which was a long walk from the hotel itself along long corridors. Reception was poor on arrival, no WiFi connection in the apartment only in the hotel bar. A bit sad and improved cleaning of patio would help
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Stayed 13 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Al het negatieve wat wordt geschreven over deze accommodatie en locatie is, wat ons betreft, behoorlijk gedateerd. De WiFi bijvoorbeeld was bij ons appartement prima voor elkaar. De hotel WiFi is inderdaad matig maar de appartement Wifi (aparte router) prima voor elkaar. Schoonmaak was voldoende tot goed. Niet iedere dag schone handdoeken vanwege waterschaarste. Beveiliging is 24x7 en we hebben ons geen moment onveilig gevoeld. Ruime appartementen met wel erg harde bedden, maar dat went. Herrie op de gang soms alleen in het weekend als er locals ook 1-2 nachten langs komen. Let op: zwemmen bij de uitwatering voor kleine kinderen potentieel minder vanwege lichte water verontreiniging. Maar in zee prima maar fris natuurlijk. Al met al prijs - kwaliteit verhouding goed voor elkaar!
Stayed 14 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bel endroit en général mais très bruyant le soir et la nuit. Les gens n'avaient aucun respect pour ceux qui dormait. Nous devions laisser les fenetres ouvertes car pas de climatisation. A l'arrivée, difficile de contacter le personne en charge car aucune reception, seul un agent de securité qui nous dit de telephoner...on a pas de telephone a l'arrivée donc on a du le convaincre de contacter quelqu'un. Pas de telephone dans l'apartement ce qui ne simplifie pas les choses dans les premieres heures. Il aurait ete agreable d'avoir un petit depliant nous indiquant les bonnes places a visiter et les details des services offerts tel piscine, spa etc...
Stayed 5 nights in Dec 2018

8/10 Good

Susanne

Liked: Cleanliness, room comfort

prisvärd lägenhet nära havet.

{\rtf1\ansi\ansicpg1252 {\fonttbl\f0\fnil\fcharset0 .SFUIText-Regular;} {\colortbl;\red255\green255\blue255;\red255\green255\blue255;\red0\green0\blue0;} \deftab720 \pard\pardeftab720\partightenfactor0 \f0\fs38 \cf0 \cb2 \expnd0\expndtw0\kerning0 \outl0\strokewidth0 \stroke prisvärd och rymlig lägenhet nära havet. Enligt beskrivning skulle det finnas 3 pooler, fanns bara 2. Lite svårt att få snabba svar av ansvariga för lägenheterna..vill man ha ett bra boende till ett bra pris och inte kräver några lyxigheter så är detta absolut ett alternativ.
Stayed 10 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
It is right on the beach, great views of the ocean, Table Mountain, MyCity bus stop close by, good response to needs before arrival and during our stay
Stayed 6 nights in Aug 2018

8/10 Good

DR. NORBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Außerhalb von Kapstadt direkt am Meer

Appartement-Anlage neben mit direkter Verbindung zum Lagoon Beach Hotel. Vom Flughafen Kapstadt ca 35 Minuten, ca 200 ZAR . Eigene Rezeption mit Keycard-Ausgabe und WLAN-Erklärung. Anlage etwas in die Jahre gekommen, Roof Pool bei Aufenthalt geschlossen (Winter). Appartements in verschiedenen Größen, mit Kuchenecke, Kühl- und Gefrierschrank, Mikrowelle und TV, Internet mit Extra-Router, Dusche mit Föhn und Pflegeprodukten. Im Umfeld in Fussweite nur winziger Kiosk, Frühstücken im Hotel möglich, um die Ecke Thai-Restaurant. Direkt am Strand mit Blick auf den Tafelberg und die Stadt. Bushaltestelle direkt zu Fuß erreichbar.
Stayed 1 night in Jul 2018

10/10 Excellent

JANET, Gloucestershire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious self catering apartment with.great sea vi

We stayed in apartment 220 which had fantastic sea views from the lounge and the Double bedroom.
Stayed 1 night in Jul 2018

6/10 Okay

Tony

Liked: Room comfort
Disliked: Cleanliness, staff & service

Frustrating stay..

No Sunstays branding either inside or outside the hotel. This made finding the right building and receptionist very slow. They did mail me asking me to warn them of my arrival but I did not pick up that mail. The reception looks nothing like the photo on hotels.com The room are as advertised The pools were shut due to the water shortage The hotel facilities were not all available to us. We couldn't use the gym for example. I found this frustrating It is a big site. A map would have helped. Staff not particularly helpful. Underground parking good
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, great views, bad wifi

The apartments are great, with everything you need to spend a great time in Cape Town. I made a reservation for the regular apartment and got one with awesome sea views. The apartment had two bedrooms with comfortable queen size beds. Only negative was the wifi, which was weak to nonexistent. This hotel is connected internally to the Lagoon Beach Hotel, where you can find all the amenities of a regular hotel, including two nice restaurants (with good wifi).
Stayed 3 nights in May 2018

8/10 Good

MRJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the Beach in Cape Town

Hotel looks ordinary upon arrival and reception area is quite odd but the room was spacious and was right on the beach- I mean on th beach!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Prima verblijf voor prijs

Appartement netjes ingericht en schoon. Hadden luxe appartement zeezicht. Bedden lagen prima, voor onze lengte wel wat kort. Keuken goed uitgerust. Wifi in appartement werkte 90% van 5dgn niet, op gang en in lobby af en toe redelijk bereik. Complex ligt in rustige wijk, geen voorzieningen, moet je voor naar Milnerton. Momenteel ivm waterrestrictie 1 van 3 zwembaden in gebruik, was voor ons prima. Restrictie in hotel mbt water is logisch gezien situatie, wij zijn hier respectvol mee omgegaan. Gratis shuttle hotel naar Waterfront erg fijn.
Stayed 5 nights in Feb 2018

10/10 Excellent

anthony , cape town lagoon beech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel right on the beech

This hotel had every thing bars resturrants near by golf club shopping mall bus to Cape Town city center and water front nice happy staff I will be back here again
Stayed 14 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good location, but condition of the apartment was not up to standard in this proce category; staff responded to complaints poorly. We were told that there were three pools, but they were difficult to find. When we finally reached the hotel, we were requested to pay a deposit of R200 for the towels, which we of course did not have with us (walking around in swimming outfit). The attitude of the receptionist did not show any customer friendlyness, and we finally gave up. I would not recommend this apartment.
Stayed 3 nights in Jan 2018

6/10 Okay

Lara, Den Haag

Liked: Staff & service, room comfort

Appartement aan zee

Fijn appartement. Vriendelijk personeel. Ruime kamers. Dicht bijKaapstad. Meubilair op het dakterras zou vervangen mogen worden. Wij zouden het iedereen aanbevelen.
Stayed 14 nights in Jan 2018

10/10 Excellent

Rognald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De tok tilogmed oppvasken for oss hver dag! butikker kun ca 1 km unna og kun 15 min med bil til Cape Town sentrum, flott utsikt til Table Mountain
Stayed 9 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic views

Fantastic location - Our apartment was right on the beach with beautiful views of the mountains and ocean The apartment was close to the city, canal walk and other attractions, very well situated to explore Cape Town and surrounds The apartment was clean and well equipped and we had a very comfortable stay
Stayed 6 nights in Nov 2017

8/10 Good

Peter , Scotland

Liked: Cleanliness, property conditions & facilities, room comfort

Location was great - right on the beach

dissapointed on the service level i received - as i paid for wifi but over the 3 nights stay - this was not working. i raised this each day with reception and it was it will be fixed, but at the end of the stay no joy. i raised this on departure and i was offered the contact details of the IT service provider - why ?? i wanted some compensation in cost as i had paid for wifi in the price of the stay.
Stayed 2 nights in Oct 2017

10/10 Excellent

Eric, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!!! Very beautiful

Awesome view of Table Mountain. Staff is amazing.
Stayed 7 nights in Sep 2017

8/10 Good

Hans Paul, Bad Honnef

Liked: Staff & service

Interessante Lage mit unvergleichlichem Blick

Toller Blick auf Tafelberg, Lions Head und Signal Hill. Jedoch enge Zimmer mit ausgeleierten Betten.
Stayed 2 nights in Sep 2017

6/10 Okay

Phil, Memphis TN

Will visit again

Only complaint, the dryer in the apartment would not work.
Stayed 6 nights in Sep 2017

10/10 Excellent

TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prachtige locatie met zicht op de tafelberg en Kaa

Prachtige locatie met zicht op de tafelberg en Kaapstad, super mooi en ruim appartement aan de zee en het strand, heel verzorgd, op 15 min van Kaapstad, 3 mooie zwembaden (jammer genoeg was het water in augustus te koud, bewaakte overdekte parking, zeer vriendelijk onthaal, goede wifi.
Stayed 4 nights in Aug 2017

8/10 Good

sophie, appartement sunstay lagoon beach

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Apparemment les pieds dans l'eau.

Apparemment correct, vue magnifique mais plusieurs choses à revoir. Un seul radiateur qui ne fonctionne pas ,on a eu froid la nuit. Baie vitrée non ermetique et verrou cassé (ancien forçage de serrure ?)Une baignoire sans pomme de douche ... Comment se laver? Une douche ( dans la deuxième salle d'eau) avec pomme de douche fixe au mur... Donc là par contre on se lave les cheveux tout les jours. Pas pratique avec des enfants qui n'aime pas l'eau dans les yeux . Grille pain cassé , pas de cafetière... Manque ustensiles divers. Personnel peu aimable( sauf les gardiens du parking), un sac (vide) et de l'argent resté dans une poche de jeans ont disparu... Appartements indépendant de l'hôtel et en cours de vente au particuliers.
Stayed 9 nights in Aug 2017

8/10 Good

Milhouse412, Winnipeg, MB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location on the beach.

View from our room was the beach. Free shuttle available to take you to the Victoria and Alfred Water Front. Lounge and restaurant in the attached hotel. Travel coordinator there too.
Stayed 3 nights in Aug 2017