Carlton Miniott Hotel Guide - Pet Friendly Hotels in Carlton Miniott, Thirsk

"We hot parked at the front of the hotel which was good. I found the receptionist very helpful when we arrived . The hotel had a lovely feel to it. Our room was lovely and had lovely view over looking the green space. I had said we were travel for birthdays and was a card in our room on arrival which was a nice touch . Breakfast was really good I’m gluten free and found the staff very helpful. The views from the breakfast room are fantastic. "

"The services were on the same site ( next door even) the room was cool unfortunately my wife has had a stroke and requires a warmer room The only reason the hotel did not get full marks was people or children running up and down the corridors most of the evenings - every night"

"Initial concerns regarding cleanliness in the bathroom were quickly resolved to an acceptable standard. Staff were friendly and approachable. Breakfast was good although some items from the buffet were not re stocked straight away when used up ,ie ,juice. The bar ,although well stocked was really overpriced. "

"Was OK, not great. "

"Staff were excellent. We were offered a free room upgrade, but it was really small. The room smelt as if drains were blocked, and the shower didn't drain quickly. It was extremely hot throughout the night. The gym facility was in excellent condition. Sadly we never experienced the spa. "

"Breakfast was lovely pleanty if choice. Plenty free parking on site "

"Great place too Stay "

"Standard of Housekeeping cleanliness in bathrooms well below par. Handling of complaints abysmal. Your duty manager appears to believe that because the rooms are ‘old’ customers should accept mould, scaling & improperly cleaned toilet. They did change rooms, 2nd room frankly not much improved with similar issues plus someone else’s hair on the shower wall. I asked the receptionist for compensation, refund of 1st night should have been offered as they couldn’t move my room - or clean it to an acceptable standard, and a 2nd free night as compensation for that & for the room key not working. She told me that they can’t do refunds as I booked online. She did offer me a free breakfast, which I didn’t want & which was not anppropriate compensation for the state of the bathroom. I asked her to refer my complaint to Hotel Manager. They did not acknowledge or do anything about it. Whether she couldn’t be bothered to flag my complaint or the Manager couldn’t be bothered to address it I don’t know. Neither is acceptable. Appalling service. Asked for compensation"

"Yes welcoming for dogs. Had a poolside suite. Only things i would say are the pillows are very hard and the bed linen could be softer. I say this because is expensive to stay. Also had to pay for a cappuccino at breakfast and i think when you pay this money you shouldnt need too"