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Reviews of Hotel Boutique Santo Toribio

4 out of 5
Hotel Boutique Santo Toribio
Calle Segunda De Badillo No 36-87, Centro, Cartagena, Bolivar

Reviews

9.0

Wonderful

Rating 10 - Excellent. 158 out of 246 reviews" "
Rating 8 - Good. 62 out of 246 reviews" "
Rating 6 - Okay. 15 out of 246 reviews" "
Rating 4 - Poor. 3 out of 246 reviews" "
Rating 2 - Terrible. 8 out of 246 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great option if you are looking for a convenient location as its walking distance to everything around the walled city. Service was great and property was clean well kept. There’s only a few rooms which makes it feel intimate and peaceful and they have delicious made to order breakfast. The only downsides are that the rooms are pretty small, and bathrooms are tiny. We had to close the bathroom door to be able to move around it. Also, the pool is also tiny so basically just for decoration. Not bad if you don’t plan to spend a lot of time in the hotel. Overall, great experience and very good service!
Stayed 3 nights in Apr 2024
Response from Hotel Santo Toribio on 23 Apr 2024
Dear Mr Ronald,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel and staff are lovely. It’s within the walled city of Cartagena and about a 5 minute walk to the Clock Tower. There are plenty of restaurants and shops all around you can walk to. I found the hotel to be clean, comfortable, quiet and safe and the area is lively and friendly.
Stayed 2 nights in Apr 2024
Response from Hotel Santo Toribio on 9 Apr 2024
Dear Mrs Martha,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, nice decor, friendly and helpful staff
Stayed 4 nights in Mar 2024
Response from Hotel Santo Toribio on 1 Apr 2024
Dear Mr Ryan,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, amenities, and overall hotel provided for a great stay. Everyone was extremely attentive and the daily, fresh, made to order breakfast was delicious. Staff provided great recommendations for restaurants, walking tours, and a day trip to the islands. The location of the hotel was central to everything! The air conditioning in our rooms was also great! Absolutely recommend this hotel if you want a great stay!
Response from Hotel Santo Toribio on 1 Apr 2024
Dear Mrs Alexandra,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in an amazing location. Delicious breakfasts to look forward too. Wonderful and kind staff. Can't wait to stay here again.
Stayed 3 nights in Mar 2024
Response from Hotel Santo Toribio on 1 Apr 2024
Dear Mr Geoff,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Ulrike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just beautiful, the rooms are decorated in a lovely way. The staff is very helpful and it's located perfectly. You walk out the door and life is around you. I can highly recommend this place!
Stayed 1 night in Mar 2024
Response from Hotel Santo Toribio on 21 Mar 2024
Dear Mr Urike,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel! And would love to stay again. However,what VIP treatment? I think its expedia gimmick!
Stayed 5 nights in Feb 2024
Response from Hotel Santo Toribio on 7 Mar 2024
Dear Mr Adam,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Santo Toribio on 23 Feb 2024
Dear Mr Mario,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay very much! Excellent staff, great location. Very well maintained and quiet. I would highly recommend this hotel.
Stayed 5 nights in Feb 2024
Response from Hotel Santo Toribio on 16 Feb 2024
Dear Mr Carlos,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

8/10 Good

Jinita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hotel Santo Toribio on 21 Mar 2024
Dear Mr Jinita,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little botique hotel. The bed needed a headboard because of the beautiful exposed original walls, which did leave some concrete dust on the bed. It is also a very small hotel, so there is little sound privacy, especially if you are on the ground floor. The staff was excellent and I appreciated the security measures they took at night.
Stayed 1 night in Jan 2024
Response from Hotel Santo Toribio on 29 Jan 2024
Dear Mr Caitin,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Janell

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Hotel Santo Toribio on 29 Jan 2024
Dear Mrs Janell,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service rooms where as advertised . Hot water rooms with excelent ac. Staff was very welcoming and helpfull with reservations and recomendations
Stayed 3 nights in Dec 2023
Response from Hotel Santo Toribio on 29 Jan 2024
Dear Mr Ruben,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

8/10 Good

Marlys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Santo Toribio on 29 Jan 2024
Dear Mrs Martlys,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at front desk excelente beautiful hotel bedrooms super clean beautiful but the breakfast the server horrible worst service ever that was the negative side breakfast 08/15/2023.
Stayed 1 night in Nov 2023
Response from Hotel Santo Toribio on 15 Nov 2023
Dear Mrs Paula,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

10/10 Excellent

Emmanuella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.. serene and peaceful. I loved the fact that our room had a lovely tropical scent. Simple and beautiful.. something like an oasis. We didn’t try the hot tub because it was too hot. The pool looked inviting, nut it was odd that it was located just behind the welcome area. (Not a dealbreaker, just different). Overall, we’d recommend this hotel.
Stayed 4 nights in Nov 2023
Response from Hotel Santo Toribio on 15 Nov 2023
Dear Mrs PatriciaYour comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel for 1 night in the Old Walled City of Cartagena. As long as you know what you are getting yourself into, this is a great place to stay to experience the old city. Inside the walls, you should be prepared to be more or less constantly bombarded by people trying to sell you things. It did not necessarily feel unsafe, but probably best not to walk around too late. The hotel itself was clean and well-kept, and the staff were exceedingly polite, personable, and eager to help in any way requested. We dropped off our luggage one day early to tour and stay in the Rosario Islands, and they stored our luggage and had it waiting for us in our room when we checked in the next day. Overall stay was great. Some light criticisms: the room was very small, but that's to be expected in the old city, where real estate comes at a premium. The pool is a little ridiculous though: It's about the size of a large dining table and located directly behind the front desk. It's really more of a courtyard decorational pool and not really for bathing. We didn't use it, nor saw anyone else in it, because it would just seem ridiculous to actually "swim" in it. It really should not be advertised as a property with a pool.
Stayed 1 night in Nov 2023
Response from Hotel Santo Toribio on 15 Nov 2023
Dear Mrs PatriciaYour comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming accommodations
A wonderful place to stay. Staff was very friendly and helpful
Stayed 4 nights in Oct 2023
Response from Hotel Santo Toribio on 9 Nov 2023
Dear Mr, John,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay
Beautiful and cozy boutique hotel in the center of Cartagena. Couldn’t have picked it better.
Stayed 3 nights in Nov 2023
Response from Hotel Santo Toribio on 7 Nov 2023
Dear Mrs PatriciaYour comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

10/10 Excellent

ZACKERY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in the absolute center of the walled city. Restaurants and bars in abundance.
Stayed 7 nights in Aug 2023
Response from Hotel Santo Toribio on 5 Sept 2023
Dear Mr Zackery,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a Beaudoin beautiful boutique Hotel! It's very few rooms which is a plus. Incredibly walkable- so much surrounding this property in every direction. It's even within walking distance of Getsamani! It also smelled Amazing in the room! Well worth every penny. Would stay again and again!
Stayed 4 nights in Jul 2023
Response from Hotel Santo Toribio on 5 Sept 2023
Dear Mrs Simone,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful quaint hotel in the heart of where you want to be while visiting Cartagena.
Stayed 3 nights in Jul 2023
Response from Hotel Santo Toribio on 8 Aug 2023
Dear Mr Thomas,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

10/10 Excellent

Sebastien

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value in Cartagena.
Stayed 1 night in Jul 2023
Response from Hotel Santo Toribio on 21 Jul 2023
Dear Mr Sebastien,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest RegardsTatiana FlorezFront Manager

10/10 Excellent

ULISES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and area
Stayed 4 nights in Jun 2023
Response from Hotel Santo Toribio on 10 Jul 2023
Dear Mr Ulises,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

6/10 Okay

Diego, WASHINGTON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I think that Expedia VIP ACCESS is fake. I got the worst room in the property. It was like a cave. It has happened to me several times. I think the Expedia VIP ACCESS is a kind of marketing makeup: FALSE!!
Stayed 1 night in Jun 2023
Response from Hotel Santo Toribio on 10 Jul 2023
Dear Mr Diego,Thank you for your comments, they are very valuable to us, we apologize for the inconvenience caused, we will review all your comments as we work every day to improve and offer the best experience.Best Regards,Tatiana FlorezFront Manager

10/10 Excellent

Tania

Stayed 3 nights in Jun 2023
Response from Hotel Santo Toribio on 10 Jul 2023
Dear Mrs Tania,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
I really did enjoy my stay. One of the girls at the front desk, I think her name was Leanys, she was very friendly and even assisted me in filling out my Migracion paperwork online that I needed to travel. The night manager was also very helpful and gave me safety tips before i went out into the streets. I have already booked my next stay in September.
Stayed 3 nights in May 2023
Response from Hotel Santo Toribio on 23 May 2023
Dear Mr Lawrence,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Alonzo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When searching for a hotel, this is the one. Absolutely loved my stay here. The staff was friendly, the location was perfect. I plan on staying here each time I go to Cartagena
Stayed 4 nights in May 2023
Response from Hotel Santo Toribio on 13 May 2023
Dear Mr Alonzo,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Julienne Ruiz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great location inside the old walled city, you can walk everywhere. Lots of shopping and places to eat or drink close by. Since we walk in we felt at my hometown, many good memories from this place and the staff. The room nice and clean. You can enjoy a delicious included breakfast and also if you want they have additional menu for a fee.
Stayed 4 nights in Mar 2023
Response from Hotel Santo Toribio on 12 Apr 2023
Dear Mrs Ruiz,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

4/10 Poor

Giselle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was nice, the staff was nice but there was no hot water our entire stay. They blamed it on the fact that at night the machine turns off, but it is a hotel and that is unacceptable. The room was very nice though and despite this the staff was nice.
Response from Hotel Santo Toribio on 3 Apr 2023
Dear Mrs Giselle,Thank you for your comments, they are very valuable to us, we apologize for the inconvenience caused, we will review all your comments as we work every day to improve and offer the best experience.Best Regards,Tatiana FlorezFront Manager

8/10 Good

Beatriz Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, many good restaurants nearby. Small hotel. Feels safe. Nice size room, very small bathroom.
Stayed 3 nights in Mar 2023
Response from Hotel Santo Toribio on 1 Apr 2023
Dear Mrs Beatriz,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Cassandre

Stayed 4 nights in Mar 2023
Response from Hotel Santo Toribio on 21 Apr 2023
Dear Mrs Cassandre,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

8/10 Good

Nirva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Hotel Santo Toribio on 21 Apr 2023
Dear Mrs Nirva,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Tomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very well located place. You can walk around and get to know the city. The employees treat you very well.
Stayed 4 nights in Mar 2023
Response from Hotel Santo Toribio on 28 Mar 2023
Dear Mr Tomas,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Cassandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying at Hôtel Boutique Santo. It’s a very clean hotel conveniently located. Nice restaurants and bars are walking distance. Despite the noise in the area, everything went smoothly, the staff did their best to accommodate us. They were polite and helpful. I wish I had more time to enjoy the rooftop and the Jacuzzi. I will definitely come back.
Stayed 1 night in Mar 2023
Response from Hotel Santo Toribio on 29 Mar 2023
Dear Mrs Cassandre,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - inside the old walled city but in the comparatively quiet San Diego neighborhood, friendly staff, good WiFi, AC in rooms, friendly staff, TVs in room had HDMI (ie, you can use your Roku dongle, etc.), good breakfast (in an AC'd room). Note: try to get a room at the back of the property (there's one room right by the reception desk/entrance). Not bad, but a little bit noisier until things settle down later in the evening.
Stayed 1 night in Mar 2023
Response from Hotel Santo Toribio on 28 Mar 2023
Dear Mr Christopher,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Christopher

Stayed 1 night in Mar 2023
Response from Hotel Santo Toribio on 21 Apr 2023
Dear Mr Chrispher,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, excellent service from a friendly staff. My wife and I loved the stay
Stayed 3 nights in Mar 2023
Response from Hotel Santo Toribio on 21 Mar 2023
Dear Mr Scott,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was full of charm, it was centrally located in the middle of all the action, but once we stepped inside it was quiet and tranquil. Also the staff was excellent in every aspect.
Stayed 2 nights in Feb 2023
Response from Hotel Santo Toribio on 28 Feb 2023
Dear Mr Richard,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

2/10 Terrible

ANTONY, SHORELINE

Disliked: Staff & service, property conditions & facilities
No hot water
Stayed 1 night in Feb 2023
Response from Hotel Santo Toribio on 13 Mar 2023
Dear Mr Antony,Thank you for your comments, they are very valuable to us, we apologize for the inconvenience caused, we will review all your comments as we work every day to improve and offer the best experience.Best Regards,Tatiana Florez

10/10 Excellent

Maria B

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just have to say that since the moment I enter Santo Toribio I felt at home and welcome the Staff starting from Karen,Leanne, Andres and Ana and the rest of the staff, all super attentive. The property is well located in the center of everything beautiful pool and rooftop. My room was super Ana was great. I definitely will come back and I recommend Santo Toribio!! Looking forward for my next stay & Thank you for a great stay!!
Stayed 5 nights in Jan 2023
Response from Hotel Santo Toribio on 6 Feb 2023
Dear Mrs Maria,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was very nice, clean and accommodating, from the date we arrived until we checked out. All of the staff went out of their way to ensure that we had a great experience and they didn’t disappoint our large crowd of 10 that we’re celebrating a 60 th birthday. The staff went out of their way and purchased the birthday boy a birthday cake and sang happy birthday. I highly recommend this hotel, it is centrally located to all the sites, restaurants beaches, cabs etc. I would definitely come back and stay at this hotel.
Stayed 5 nights in Jan 2023
Response from Hotel Santo Toribio on 6 Feb 2023
Dear Mrs Linda,Your comments are of the utmost importance, we thank you very much for your excellent contribution. Your observations are gratifying for us since we work every day to provide an unforgettable experience.We look forward to your visit in the next opportunityBest Regards,Tatiana FlorezFront Manager

6/10 Okay

Rebecca, Pomona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is cute. The staff is not friendly and rarely smiles or engages. Our room was basically in the lobby and in front of the "pool" which is really the size of a fountain in the lobby. Our room was 6 feet from this pool that people swam in. We were unable to open our curtains or window because it was the lobby area. The room was small and the bathroom sink leaked the entire time. Housekeeping was average. The server for breakfast was very kind and helpful. The area is not the best. Our VIP access amenities were not offered or given to us.
Stayed 4 nights in Jan 2023
Response from Hotel Santo Toribio on 6 Feb 2023
Dear Mrs Rebecca,Thank you for your comments, they are very valuable to us, we apologize for the inconvenience caused, we will review all your comments as we work every day to improve and offer the best experience.Best Regards,Tatiana Florez

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Hotel Santo Toribio on 26 Jan 2023
Dear Mr Hollie, Thank you for your valuable comments, we are pleased to know that we met your expectations of accommodation, your comments are very important to us. We look forward to your visit in the next opportunity Best regards, Tatiana FlorezFront Manager

8/10 Good

Cassaundra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facility were very clean, with two (very) small pools, one upstairs on the roof and one down near lobby. Nice to have them with the heat to cool off a little. Lots of shopping and food close by. Very walkable, but cabs are also all around if needed. The included breakfast is good, coffee and juice, eggs cooked however you please, bread basket and fruit platter. There are additional items if you'd like for a fee. My only complaint was that my room was directly in front of the pool and it was cleaned around 7 am every morning and we could hear it. I wish he waited until after 8 :)
Response from Hotel Santo Toribio on 26 Jan 2023
Dear Mrs Cassaundra,Thank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity. Best regards,Tatiana Florez Front Manager

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in the center of it all. Staff was wonderful
Stayed 7 nights in Dec 2022
Response from Hotel Santo Toribio on 16 Dec 2022
Dear Mr Luis,Thank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity.Best regards,Tatiana Florez Front Manager

10/10 Excellent

Quinn-Marie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice staff clean
Response from Hotel Santo Toribio on 29 Nov 2022
For us it was a pleasure serving you, we are glad to know that you enjoyed your stay and we hope you come back soon

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff, recommended.
Stayed 1 night in Nov 2022

8/10 Good

Olymthea Noelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and accommodating!
Response from Hotel Santo Toribio on 9 Nov 2022
Dear Mrs, OlymtheaThank you for taking the time to rate us, your feedback is really valuable to us. We look forward to your visit in a future opportunity. Best regards, Tatiana Florez Front Manager

10/10 Excellent

Federico

Stayed 1 night in Sep 2022
Response from Hotel Santo Toribio on 26 Sept 2022
Estimado Sr Federico,Gracias por sus comentarios