Occidental Hotel Guide - Cartago Sports Center hotels in Occidental, Costa Rica.

"Clean property with well working ac in the residential part of San Jose. Would stay again. "

"Comfortable and clean rooms; great gym, and delicious breakfast! "

"Very friendly customer service."

"Excelente ubicación para salir a caminar y comprar, conocer, comer, super céntrico en menos de 3 a 5 minutos caminando y super seguro."

"1 complaint is the awful shuttle experience I had upon arrival. Was reserved on 2:30pm shuttle from SJO, but spent over 2 hrs & numerous unanswered calls to front desk, I was repeatedly told only via email the driver is "15 minutes away". This went on every 15 minutes for 2+ hrs! I didn't leave the designated pick-up area to avoid missing it the shuttle. I literally stood outside the airport (no seats for waiting), w/out a bathroom break, water, w/out applying my bug spray (very much needed during rainy season when mosquitoes are bad), & w/out air conditioning. I was tired, frustrated, & received false information for over 2 full hours from front desk staff that refused to answer my calls or call me back, but would only email me instead. I would've caught an Uber/Taxi, but was being consistently told that the driver was only 15 mins. I was told to wait under the Hotel Shuttle sign or the driver would leave & that he was in a gray/silver minivan. Over 2 hrs later, at 4:38pm, driver arrived in a dark navy BLUE van, & stopped at the airport exit doors, NOT at the Hotel Shuttle sign over 200 feet away. The advertised "20 min ride" to Barcelo was actually an HOUR & a half! Staff claimed no control of traffic, but my point was they live there, know daily traffic patterns & rush hours, they said it's normally heavy, so don't falsely say it's 20 mins. as if that is normal. Don't threaten $30 penalty for passengers missing the van, when no credit given to passengers that wait 2 hrs! "

"Clean and convenient. Breakfast was excellent plenty of choses and plenty of it. "

"The property is very nice, comfortable and 24 hr gate security. No one can and will get past the entry gate if you are not a guest. Very quiet, clean and AC worked wonderfully 💯. The water went out a few times but this comes with the country happenings .. Staff very nice and helpful. You will need a car or UBER to move around. FYI driving in Costa Rica is a nightmare .. please consider your plans. I am a native but live in the US.. would definitely stay again . "

"Outside mural painting "

"Very nice older building made into a hotel with comfortable room and a great breakfast"