Carterville Hotel Guide - Pet Friendly Hotels in Carterville, Illinois

"When checked in at night, around 9. We were greeted, but after getting our key cards, we were not told what floor to go to. We were also not told about breakfast and the swimming pool hours. Also, I feel breakfast could have been better. Lastly, there weren’t enough things in the bathroom like toothbrushes, soaps, lotions.."

"TV doesn't work( report 2-3 times, srill no r work till check out), refrigerator doesn't work(fixed later), even use the hotel Wifi not anle to connect my laptop "

"Over all good affordable place to stay"

"Hotel was very clean and staff were very friendly and very helpful!"

"Nice quiet area. The scenery was gorgeous. Very comfortable stay."

"Easy parking "

"There was mold in the AC unit and the Shower exhaust fan did not function properly. Also in room 105 One of the beds had a noticeable indentation. Next, I had to summon the male receptionist to literally turn the TV on because it’s a two step process. First you press the Aux button and secondly, the power button. At this point I was fed up. The hotel is in a very very VERY isolated area. If you miss your turn on “Vernelli Dr” GPS will recommend that you go on a rocky dirt road BEHIND “Vernelli’s auto/Towing warehouse.” Once again very isolated and practically invisible depending on which direction you’re coming from. I was transferred to room 106 without any rebuttals. In room 106 there’s no ironing board. When I inquired about such a Female receptionist met me with “ Legally it’s not required to have an iron and ironing board in every room”. Then proceeded to give me a percentage of what’s required by the hotel. “Yes Sir!” Or “Right away Sir” is actually the correct response- Not greeting me with the technicality. I eventually followed her to a vacant open room and she retrieved the board for me. After playing hardball with me she started to treading lightly by asking me about my hat. Long story short she told me that there was an extraterrestrial reading a book if you turn the Chicago Bulls cap upside down. Interesting to say the least but that’s neither here nor there. I did not enjoy my stay to say the least and will require a full Refund ASAP!!!"

"Very friendly staff. The room was very clean and the bed was extremely comfortable!"