Sao Paulo Hotel Guide - Casa da Xiclete hotels in Sao Paulo, Brazil.

"The apartment was nice. The building was nice, and the staff was very nice. The free laundry was wonderful. My only complaint is that I was turned away with a small group of 3 friends that were going to rest during the carnival for an hour or so. I was told that I was not allowed to have ANY guests in the apartment. This policy was not explicitly stated in the listing and it came as kind of a surprise and a disappointment. "

"Apartamento bem pequeno, banheiro super apertado. Custo beneficio eu esperava mais, pelo valor pago achei q era melhor. "

"We really enjoyed our stayed there."

"The room was very dirty when we arrived. They cleaned the room the next day and the room was much better."

"Room wasn’t the cleanest (stains on sheets and hair all over the bathroom) but overall it was a decent apartment for the price. "

"This place was exactly what I needed traveling solo. Safe, convenient location, great amenities. "

"The hotel staff are very nice and helpful. Our stay was breakfast included and can’t complain with the food and services in a restaurant. The hotel itself is very clean. Happy with our stay."

"The very first contact was so rude saying that in Brazil i should only speak Portuguese ! The receptionist was sleeping in the same room and at the point at 11 in the morning i got a phone call. And he strated to insult me and hit the walls !!! Incredible !!! "

"Amazing place, clean, really nice staff, the only problem is that I stayed on the room close to the kitchen, really noisy."

"Clean area, quick responses through WhatsApp about questions and issues."

"Foi ótimo, me hospedaria novamente, mas alguns pontos de melhoria é que o banheiro não tem espaço para tirar ou trocar de roupa tendo que ser feito dentro do box, mas o box fica molhado dos banhos... Então é ruim isso. O café da manhã é bom, mas a reposição deixa a desejar. Sempre está faltando algo. Acaba o café ou todas as xícaras estão usadas ou acaba pratinhos, etc... Nos quartos seria legal ter ganchos pata dependurar as toalhas porque elas acabam ficando nas escadas das beliches. Recomendo...

"Nice, clean and great location. I would definitely stay again. Staff was very helpful and friendly."

"Chambré impropre "

"Very clean, breakfast was great, amazing service"

"Foi tudo excelente , só o chão do quarto que estava muito empoeirado "

"Great deal in an awesome area. "

"Great place, very nice location and helpful people. It was very comfortable. "

"The days of my stay were very cold, and the apartment had no heating system. The blanket was extremely thin, so I was a bit cold during the night. When I asked for a heater or extra blanket, I was told it wasn't possible. The apartment is very nice, but the service was average to poor. "

"Breakfast had excellent and healthy choices. Very pleased with their menu choices. Location was very good. Overall was very happy "

"100% of communication is via automated service/chatbot. We requested early checkin, which wasn’t available, nor was the ability to hold our bags, and while totally understandable, we did, expect a 3p entry. We were told we would receive passcode 1 hr prior to checkin, however, even after multiple WhatsApp chatbot messages, didn’t receive. Luckily, we found a random guy onsite that helped us get in touch with someone for a code, because we didn’t hear back from the chatbot until almost 530pm...