São Paulo Hotel Guide - Casa da Xiclete hotels in São Paulo, Brazil.

"The apartment was nice. The building was nice, and the staff was very nice. The free laundry was wonderful. My only complaint is that I was turned away with a small group of 3 friends that were going to rest during the carnival for an hour or so. I was told that I was not allowed to have ANY guests in the apartment. This policy was not explicitly stated in the listing and it came as kind of a surprise and a disappointment. "

"Apartamento bem pequeno, banheiro super apertado. Custo beneficio eu esperava mais, pelo valor pago achei q era melhor. "

"This place was exactly what I needed traveling solo. Safe, convenient location, great amenities. "

"Room wasn’t the cleanest (stains on sheets and hair all over the bathroom) but overall it was a decent apartment for the price. "

"It’s a nice place to stay"

"It was very easy to access. The ID verified room technology worked great. We were placed in room 14B. Unfortunately the hot water did not work in our room. Based off of other Google reviews - it hasn't worked for a while. Talking to the Charlie team via WhatsApp was quick and easy. The improvement needs to come from the maintenance team. We had a maintenance person come three separate occasions - to which they reported that it worked in great condition. Finally after four days of asking to...

"Excellent hotel and great location"

"A localização é ótima com bom comércio nas redondezas. Bons restaurantes e uma padaria excelente no andar térreo. Porém o apartamento deve ter uma melhor atenção na limpeza e manutenção. "

"We had a terrible experience since they did not recognize our reservation late at night. Fortunately we were not left on the street without place a stay. And due to my friend we managed to get a substitute hotel. We had to pay another 440.00 to stay at an alternate place. We are now out 528.00 we paid and need a refund. We left abandoned in a strange country with people that had all the lights off the front and our taxi driver came to the rescue. The innkeeper had no sympathy for our desperate...

"The days of my stay were very cold, and the apartment had no heating system. The blanket was extremely thin, so I was a bit cold during the night. When I asked for a heater or extra blanket, I was told it wasn't possible. The apartment is very nice, but the service was average to poor. "

"We really enjoyed our stayed there."

"We really liked the condo! It was very comfortable and beautifully decorated. Location was perfect and very safe!"

"The check-in process was quite confusing, I had to pay an extra fee for cleaning. They didn't send me payment information until I was at the door of the unit I was renting. At that moment, they said that they couldn't give me the code to enter unless I made a payment immediately. I found that quite disturbing, unsettling and disrespectful. Upon entering the unity, I noticed it was dirty, the trash cans didn't have a bag in them, the windows were filthy, and the dish sponge was completely dirty....

"Tudo ótimo "

"Great location, friendly staff , "

"Nice hotel close to transport and a large mall. It’s in a busy city but the hotel was good and the staff was amazing."

"Great hotel"

"Cozinha equipada com utensílios disponíveis para uso. "

"Lovely area. Nice room. No cleaning service, terrible communication, "