Superior Quadruple Room, Kitchenette
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Reviews of Birch Glen Lodge

2 out of 5
Birch Glen Lodge
762 S Main St, Cascade, ID

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 39 reviews" "
Rating 8 - Good. 9 out of 39 reviews" "
Rating 6 - Okay. 8 out of 39 reviews" "
Rating 4 - Poor. 5 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Adamont

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Austin

Liked: Cleanliness
Disliked: Amenities
First time staying here, I always see the sign when I drive through. Everything was all online, so I never spoke to anyone while I was here. It was clean, WiFi worked great and the water pressure in the shower was enjoyable. Some things I did not like was there was no complimentary lotion which I expected and did not bring. Locking the door was a little bit weird and temperature control. I felt the price to be a bit much for the quality I recieved.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was fast and easy .

10/10 Excellent

Brandy

Stayed 1 night in Feb 2024

8/10 Good

Lani

Liked: Cleanliness, property conditions & facilities, room comfort
We ran out of toilet paper. The office was closed. There was no spare roll anywhere And no facial tissue. Oops! Fortunately, we had some in our truck. The sink faucet is leaking continuously, but other than that everything was fine.
Stayed 2 nights in Feb 2024

6/10 Okay

Elizabeth, Normandy PArk

Travelled with partner
Liked: Cleanliness, staff & service
Diane, at the front desk, was very friendly and helpful. Hotel is older, but clean. It’s in a great location for access to all the recreation activities Cascade and Donnelly have to offer.
Stayed 1 night in Jan 2024

4/10 Poor

Elisabeth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Expensive for what it was. Not enough towels, no shower curtain, no staff to talk to about it. Wifi was very poor and we had to sit at the door to connect or go outside. Picture makes the room look much bigger than it is.
Stayed 1 night in Dec 2023

10/10 Excellent

Tad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Carolyn

Travelled with family
Liked: Amenities
Quick and friendly check in.
Stayed 1 night in Sep 2023

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

claudia

Travelled with family
cleanliness was OK. did not take any photos
Stayed 1 night in Aug 2023

4/10 Poor

Edin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Chad

Disliked: Cleanliness, amenities, property conditions & facilities
At best an $80 motel tops. No cell service and the WiFi didn’t work where my room was located. I’d stay in McCall or Boise for anyone making the trip. Worst stay on my 3 week journey for the money…
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Johnny R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Our room was comfortable. The lady at the front desk was very nice and helpful.
Stayed 1 night in Aug 2023

8/10 Good

Thais

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean, comfortable, showing wear!
Clean, comfortable! Showing wear but was what was expected.
Stayed 1 night in Jul 2023

2/10 Terrible

Heather

Stayed 1 night in Jul 2023

10/10 Excellent

Jack

Stayed 1 night in Jul 2023

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
The cost of the reservation for a double room was $175.00 through Expedia. It would have been less if I reserved directly with Birch Glen. However, even at their price of $133.00, I think it is still too high. The good: the woman I talked to on the phone was very helpful and friendly. We were arriving after hours and she made arrangements to ensure we could get into our room even though the desk wasn't staffed. The bedding and bathroom were clean and the room size was nice. The not so good: the beds were uncomfortable and one of them squeaked with every little move. The pillows are in desperate need of replacement. The chairs were heavily stained from years of use and there was a weird smell in the room.
Stayed 1 night in Jul 2023

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was friendly, the room was clean, the only draw back was the wi-fi was weak and hard to connect to. Thank you for the kindness.
Stayed 1 night in Jun 2023

4/10 Poor

Sean

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The front desk person was super friendly. The actual room was super old and one piece of the blind was broke so someone could peak in our room. Bed was super old. Price should of been around 50$ a night but was 200$ a night.
Stayed 1 night in Jun 2023

10/10 Excellent

Breeanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Pablo

Travelled with partner
Disliked: Property conditions & facilities
The blankets had some stein’s.
Stayed 2 nights in Jun 2023

10/10 Excellent

stephen

Stayed 1 night in Jun 2023

6/10 Okay

Mark

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Overall, a great place for families with young kids. But the refrigerator did not work properly (was not cooling properly) and the toilet leaked onto the bathroom floor. My kids especially enjoyed the game room (air hockey, pool, foosball). Too bad the dart board was not operational.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Dog friendly
Stayed 2 nights in May 2023

8/10 Good

Ron

Stayed 4 nights in Jan 2023

10/10 Excellent

Christopher

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Classic 1970s style motel. The room was clean though that old and weathered. Very quiet. No traffic noise. Worth the money.
Stayed 1 night in Dec 2022

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service
Clean but not so Secure
Clean and comfortable. The lock on the door is only a knob that is very flimsy, only disappointment.
Stayed 1 night in Nov 2022

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Jerry

Liked: Staff & service
Disliked: Amenities
Friendly staff Noisy heater and fans. Poor door locks
Stayed 4 nights in Oct 2022

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Fun activities. Room was clean. Thank you for having us.
Stayed 1 night in Oct 2022

10/10 Excellent

Brad

Stayed 1 night in Sep 2022

4/10 Poor

Jim

Travelled with family
Disliked: Property conditions & facilities
Appearance not as expected
Stayed 1 night in Aug 2022

6/10 Okay

Dennis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff at front desk was great. Helpful with questions about area dining and site seeing. Bathroom floor was dirty. Shower curtain smelled bad. Poor cleaning. Rest of the room was old but clean. Was very quiet.
Stayed 1 night in Aug 2022

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a getaway.
Other than the window to our room facing directly west, and no black out curtains to keep the sun out in the morning this was a great place to stay. Bed were nice and comfy, for motel beds, and over all it had a warm, cozy, comfy feel to it. We weren’t fall from town center or Lake Cascade. We would stay here again.
Stayed 1 night in Aug 2022

10/10 Excellent

Kassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than expected
Stayed 2 nights in Aug 2022

10/10 Excellent

Thomas, Boise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean accommodations and good service.
Stayed 1 night in Jul 2022