Castagnola Hotel Guide - Pet Friendly Hotels in Castagnola, Lugano

"Large, clean room. Very comfortable bed"

"It was everything in order very good 👍 "

"Located perfectly very clean great staff"

"Maddie was amazing. So sweet and helpful. The grounds are beautiful with that amazing view. The hotel is a bit dated but nice and clean. "

"Close to every thing. Front seat very helpful. Shower was great and bed was comfortable "

"Everything was excellent Breakfast was excellent Restaurant - pizza was very tasty Staff and lobby were very helpful "

"We traveled to Bellagio early October 2025 for our honeymooon!! This hotel was amazing - it is absolutely the best place to stay in all of Lake Como, and possibly all of Italy. The staff were extremely friendly, helpful, and attentive. They often remembered our drink orders from the previous day and recognized us when we came and went. The hotel itself is beautiful and the rooms were quiet, clean, and spacious. Breakfast spread in the morning was great - there is something for everyone including gluten free options. We did not eat at either of the restaurants onsite but enjoyed snacks and drinks poolside and from the bar inside. We very much enjoyed our couples massages at the spa and the concierge organized a wonderful private boat tour of the lake. The property is tucked away in a quiet corner of Bellagio with a great view and away from the chaos. Close to the ferry and all the shops/restaurants. The property was very secure as well, non hotel guests were not permitted in. Our only small complaint was that the hotel AC was not on, front desk stated they were in heating mode so the AC in our room did not turn on. We had to sleep with our balcony door cracked which did cause us to hear the church bells early in the morning. Overall would highly recommend and if we return to Bellagio we will definitely stay here again! "

"My new favourite place on earth. Absolutely beautiful. Amazing hotel. Great setting. Such good service. Wonderful food. "

"I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center."