Casteil Hotels

"The room was spacious clean and comfortable bed. I recommend it. Good experience."

"Staff were pleasant. We were a bit disappointed in the size of the room. We thought that with the hotel catering to skiers with all their equipment that the rooms would have been bigger. "

"Fabulous hotel very quiet stunning location great for walking hols food great and not expensive all in all excellent "

"Hotel in dire need of an update. Staff varied from rude to nice."

"Did not meet expectations for described "panoramic" room. The room had a tiny terrace facing the rear of the hotel onto a hillside. No view whatsoever. "

"The location of this hotel is fabulous and we love the option to get family apartments with multiple rooms and different bed configurations. However, we were surprised that some basic amenities were not provided. For example, there is a coffee machine but no filters (maybe a French press would be better - no need for filters). Also no large bowl for salad and nothing that can go in the oven (baking tray, casseroles). No dishwasher tabs or dish soap or dish towel, but they do expect guests to do the dishes. The dishwasher takes hours, making it impossible to do dishes and put them away (as requested) after breakfast but before checkout. We'll be aware for next time, but it would have been good to have more communication about this. Also when we arrived we were given an apartment that hadn't been cleaned. They quickly gave us a different one that was clean, but unfortunately didn't have as nice a view as the original one given to us. "

"Great location for touring the Pyrenees. Very friendly and helpful staff "

"Good location very close to the pistes. Could do with a bit of a refresh, but for the price can't complain. Staff somewhat brusque at times, but nothing too much to put you off. Nice and quiet at night and comfy beds. Slept well. "

"The staff are eally good but very tired facilities, very poor wifi for the price"