Castellaneta Hotel Guide - Pet Friendly Hotels in Castellaneta, Puglia

"Everything from check in to check out was extremely efficient, friendly and professional, with smiles throughout. Beautiful accommodation with everything we needed for our short stay. Would highly recommend. Excellent location "

"I would highly rate the location of this hotel. It is 2 minutes away from the main square and getting into Sassi. 10/10 if you're looking for a place close to the tourist attractions, but don't want to drag your bags through the stairs of the Sassi. The rooms were very clean, and were left very clean every day by the cleaners. It does feel more like a business hotel than a vacation hotel. The staff was alright, they weren't super friendly, but they weren't rude either - which made us feel more like a business hotel type of vibe. The parking situation is confusing - they do have a parking garage for €18/night, however it's first come first serve, so not guaranteed to get a place. BUT, it's also in the ZTL zone - they do make you sign a form with your license plate to make sure you don't get fined, but I'd say rather find parking in the nearby streets outside ZTL or there's a parking garage 3-4 mins walking distance that's outside ZTL. This communication of parking was also alright from the hotel, and it was more so of figure it out yourself. Don't get me wrong, the staff is nice, but the hotels we stayed in, in rest of Italy, the hospitality there was next level, which is why the staff here felt average. But overall, highly recommend this hotel for the cleanliness, top location, breakfast, good rooms!"

"What an amazing place!! The room was perfect and the breakfast was very nice. We enjoyed the thermal bath immensely. The staff was friendly and helpful."

"Rooms very unique and attention was amazing. Extremely warm personnel. Very well situated place. "

"Will not work with customers or try to accommodate "

"Amazing experience and we could feel the passion and care of the hotel."

"Breakfast ok. Room was clean and comfortable. TV had no English speaking stations. Google maps showed hotel 0.4 miles away from actual location. Staff had difficulty telling me where property actually was, when phoned in with problem. Staff helpful in scheduling City tour, but when could not locate tour guide, had difficulty helping to make connection. "