Guayanilla Hotel Guide - Castillo del Niño hotels in Guayanilla, Puerto Rico.

"The room was clean, the exterior needs repairs and painting. The pool was so cold we can’t use it. The staff was very nice and friendly."

"El Will stay again at the facility again on a regular basis."

" I didn’t stay there because they my credit card was not accepted"

"El ambiente es bonito"

"We booked a room through Expedia at the Vista Verde Hotel but when we arrived, they told us that they thought we had cancelled our reservation and they had no available rooms. We had cancelled a longer stay we had made and re-booked it for just one night but they said they had no record of it even though we had an itinerary through Expedia. They couldn't call Expedia for us to get it straightened out. When I got back from vacation, I called Expedia and asked for a refund and they said they have to wait until they can contact the hotel and verify the story. It has been days and they still say they can't get a hold of the property. This is ridiculous. Expedia took my money for a room and then the room wasn't available so to me it's cut and dry - I am owed a refund. It's ridiculous this run-around they are putting me the through!"

"Excelente. Cerca de todo "

"More bedding, the room was cold"

"The rooms need refurbishing. The bathroom door of my room had a hole. The comforter had a blood stain. House keeping came and changed the next day. Pool area beautiful. Staff great and friendly. "

"Todo bien como siempre"