Olathe Hotel Guide - Castle Rock hotels in Olathe, United States of America.

"Clean room ! Clean building and facility !"

"Staff was friendly. Lots of eateries nearby. Room was a little worn and could have been a bit cleaner."

"On friday night of our stay, there were 2 women in lobby area talking and laughing loudly til 2 Am. Next door a man was in his room talking loudly on the phone. We could hear every word about his divorce. Called desk 5 times, no response, called Choice corporation and told them problem, called Hotels .com who filed a formal complaint. About 4:30 the soccer parents began to fill ice chests across room. At 7 am talked to front desk, explained situation and asked to be moved to another room. Said he would discuss with manager and move us to another room. Came back about 2:30pm couldn't move us cause if someone came in and offered $500 for room they could have it!! Told us manager said if we found another hotel he would credit us one night. I think he firmly believed we would not find one but we found one at Quality in Merriam. Went down to get credit and the worker said the manger was not there he would need to call him in. I said fine. Waited 20 minutes or more to finally get refund posted to credit card.the worker was amazing and went to bat for us. Ask for receipt which i did get. Waiting to see if it does appear on credit card. If not will dispute charges for Saturday night. I would not advise anyone to stay there. The manager said there was someone on at night but neither myself or Choice corporate or Hotels.com could get the person to answer phone. I believe that no one was there. To me this is all unacceptable."

"I arrived early 1:30 PM to see if any rooms available; no rooms available yet; 100% accepatble. I am only Gold Elite Marriott/Bonvoy. I wasn't able to get back until 8:30 PM; I was specific about not next to elevator and ADA. Was placed in ADA room down hall feom bar; when I went back to deak, they said they had nothing available. Looking from outside parking lot & lights on in hotel; zero chance that every room taken. Room not made after day ine. Only 2 towels. Water everywhere in bathroom with shower setup for wheelchair; floods entire bathroom with open bottom. ADA seat would not stay in up.position. Room musty; disgusting. Said something to desk. Hotels.com gave me $100 & they called hotel for only a $50 credit on 2 nights for $580. After super rough day at work, I just wanted someplace nice to come back to. So disappointed as I thought.The reviews for this place were great. In area about 12 weekends a year; will never stay there again. "

"Breakfast is ok, the pancakes ,French toast were rubbery because of trying to keep warm,the omelet station was the best although they ran out of egg whites."

"Clean room, outstanding staff from front desk to housekeeping!! "

"The hot tub was not hot enough and another guest had to go to the front desk to ask for towels. A young child had to go and clean up the towels that were left after a party as other guests didn’t clean up after themselves as for breakfast in the morning I went at 7:15. There were no scrambled eggs only two cinnamon rolls, no sausage gravy and only one type of milk. The breakfast area started at seven. It was not crowded when I got there and I even mentioned this lack of stocking to the front desk person when we checked into the room it was supposed to be two double queens, and it was a king room. I went to the front desk and asked for this to be corrected and was told they were sold out of doubles they offered to move us to an upgraded King suite that would have a pullout couch. However, the only one they had available was a loft type, which meant someone was going to have to climb stairs. My sister just had a total knee replacement and can’t do stairs yet I have back issues and the stairs are not in my best interest either nor is a pullout couch. There was no discount offered because we went through Expedia. Also, our room was not the cleanest. The vacuum in of the room seem to be in a rush, as there is a lot of small particle items throughout the area. The end tables were dusty, and the bathroom mirror was filmy. After using the restroom during the night, we discovered that the bathroom faucet leaks and drips. I had to get up and mess with the handle to fix. Will not recomm"

"We absolutely LOVE this little house! It’s perfect for my husband, me and our service dog. It’s so clean and comfortable and a quiet little neighborhood. We love the trains that go by, too. Any time we stay in Olathe, the Mulberry House will be our number one choice. "

"The staff is the best! Super friendly and helpful. My room was clean and very modern. Excellent breakfast! "