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"This is a heritage hotel that has been updated without losing its charm. In the heart of downtown you can walk to shopping and restaurants and enjoy the history of Nelson. Of course, the rooftop hot tub is a must! We will definitely stay again next visit to Nelson"

"First time staying at this hotel for a business trip. The hotel staff and Gabriella’s restaurant were the highlight of the stay. Great service and high quality Italian restaurant that serves both dinner and offers a breakfast cafe option too. Looking forward to coming back."

"All was as expected."

"Very nice and helpful staffs; with excellent clean room and very good breakfast. I stayed two times this one ; I would recommend to people who want to save money but still getting enough amenities. Thank you all SureStay Staff !! Brian Tran."

"We had a great time. Excelent kind, awesome staff. Clean and great environment."

"Clean room. Updated washroom. Room overlooking pool is okay however no natural air or light. But its a hotel room to relax and sleep in so alls good. "

"I came here for a last minute weekend retreat in the mountains. The property is modern and has all the necessary amenities, even in the shoulder season. The onsite restaurant offers incredible dining. Service was great. I do wish this property had a pool or hot tub, and a more free parking options for guests. I also think a hiking/walking trail map for the area would be useful, along with activities in the area occurring during my stay (though I did not ask if this existed). "

"Good clean"

"We’ve stayed at this BW multiple times and it is always very good…our room this stay was smaller than most we have stayed in and the AC unit was loud unfortunately. We mentioned it upon check out and the staff apologized said they would have maintenance look at it right away. Will continue to book with this Hotel as it is in a great location and has an amazing restaurant."