Foz do Iguaçu Hotel Guide - Catuai Palladium Shopping Center hotels in Foz do Iguaçu, Brazil.

"no problems"

"Chegamos para o check-in às 14h, como estava informado, mas só conseguimos receber o quarto depois de 1h30 de espera. Como havia uma pessoa em cadeira de rodas em nosso grupo, esperávamos que o processo fosse mais rápido, mas infelizmente demorou bastante, o que não nos deixou com uma boa impressão. Mais tarde percebemos que este hotel funciona como se fosse um condomínio, com casas independentes, e talvez por isso a limpeza e a organização levem mais tempo. Provavelmente esse foi o motivo da demora. Recomendo este hotel para quem gosta de contato com a natureza, mas para aqueles que se incomodam com insetos ocasionais, talvez seja melhor escolher uma opção no centro da cidade. Há um campo de golfe e toda a proposta é bem ecológica. No geral, foi uma boa estadia."

"Really nice hotel. Technically a bit out of the city, however from what we saw there isn't a huge amount in Foz! Good quality hotel, nice room, big and comfy bed. The restaurant offers a buffet each evening for 115R which is really nice. Breakfast was very good. The pool is nice, water was cool but good for refreshing after the hot weather. There's a small gift shop inside. There are a few things you can walk to like a shopping centre down the road but mostly people seem to get taxis/Ubers or organised tours. Only 15 minutes from the Falls and the airport."

"Wonderful breakfasts and location."

"Well maintained and beautiful grounds"

"The people in charge of customer service are extremely slow and inefficient at check-in and check-out. It is surprising how they do not offer to help when someone is free, besides they do not explain anything, they do not understand Spanish or English (I asked specifically this and the woman said no) considering that there are dozens of foreigners in that place. When we got to our room, we realized that it had not been cleaned or maybe other people were still there and we had to go out again to ask the reservation desk for another one. The facilities seemed average to me for the premium price they charge and the dinner options are limited. I had to go to eat at the MyMabu hotel next door to find more variety. The next day they told us that we could continue using the pool after check-out, but when we arrived at the pool we were surprised that we needed bracelets to do so, nobody explained it to us, we walked back 200 meters to ask for it again. Moreover, At evening the pools had a smell, I don't know if it was because of the large number of people. I don’t think I would visit this hotel again "