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Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

3.5 star property
Adults-only beach property

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June 2024

Photo gallery for Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

Kayaking
Outdoor pool, free pool cabanas, pool umbrellas
Front of property
Junior Suite (Sanctuary)
Free daily buffet breakfast
Reviews
6.6

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Cayo Santa Maria, Cayo Santa Maria, Villa Clara, 52610
  • Popular LocationCayo Santa Maria Dolphinarium9 min drive
  • AirportCayo Santa Maria (SNU-Santa Clara)13 min drive
  • Popular LocationPlaya Las Gaviotas21 min drive
  • Popular LocationCaibarien Beach94 min drive
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Room options

View all photos for Junior Suite (Sanctuary)

Junior Suite (Sanctuary)

Junior Suite (Sanctuary)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Daily housekeeping
In-room safe
  • 41 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Villa Gaviota Cayo Coco

Cayo Santa Maria
Living/dining area
Villa Gaviota Cayo Coco

About the area

Cayo Santa Maria

Located in Cayo Santa Maria, Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive is on the beach. Local points of interest include Playa Las Gaviotas. Take an opportunity to explore the area for water adventures such as snorkeling.
Visit our Cayo Santa Maria travel guideOpens in a new window

What's nearby

  • Cayo Santa Maria Dolphinarium - 9 min drive
  • Playa Las Gaviotas - 21 min drive
  • Museo de Agroindustria Azucarero Marcelo Salado - 47 min drive
  • Parque Nacional Caguanes - 84 min drive
  • Caibarien Beach - 94 min drive

Restaurants

  • Sunset Snack - 16 min walk
  • Café Royalton - 17 min walk
  • cigar bar cohiba - 4 min drive
  • lobby bar Villa Blanca - 4 min drive
  • The Crazy Lobster - 6 min drive

About this property

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

All-inclusive property
Take advantage of a free breakfast buffet, a swim-up bar and a beach bar at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive. This property is a great place to bask in the sun with a white sand beach, kayaking and beach volleyball. Pilates classes and yoga classes are offered at the health club; Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive also has a poolside bar, a terrace and shopping on-site. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
Room features
All 378 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like safes and minibars.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EMPORIUM
  • FLAVORS
  • GRAZIE
  • MEXICANA CANTINA
  • TESICO

Things to do

  • 2 outdoor tennis courts
  • Beach volleyball
  • Boat
  • Health club
  • Kayaking
  • Outdoor pool
  • Pedal boat
  • Pilates classes
  • Sail boat
  • Shopping
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Early check-in subject to availability

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Sanctuary Grand Memories Santa Maria Adults All Inclusive
Sanctuary Grand Memories Santa Maria Adults All Inclusive

Frequently asked questions

Does Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?

Self-parking is free at this property; nearby parking is also free.

Are there all-inclusive benefits at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 46 reviews" "
Rating 8 - Good. 15 out of 46 reviews" "
Rating 6 - Okay. 16 out of 46 reviews" "
Rating 4 - Poor. 5 out of 46 reviews" "
Rating 2 - Terrible. 4 out of 46 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

Emil, Miami

Travelled with group
Disliked: Amenities, property conditions & facilities
The beach is beautiful, the food and drink are good and better than other hotels that I stayed before, but property conditions are not good, dirty walls, bad repairs, etc... rooms services are not good neither. Room phone does not work. Pools are for children (only 3 feets of deep at any place) and service is too bad. In general, it is not a good place at all...
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On plus side control of mosquitos very good, cleanliness excellent, staff good, food has gone down though frequent shortages, restaurants have menus that look good but meaningless as most popular dishes never available. Food reliance is on the buffet in grand memories. How many bars do you know of that run out of orange juice! Staff remain very helpful though.
Stayed 11 nights in Aug 2019

8/10 Good

Kafui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool as the view at the balcony. Very impressive
Stayed 1 night in Aug 2019

2/10 Terrible

Federico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel ever
Your hotel is the worst quality/price service in the world, and no one of you care about that. Your rooms are terribly smelly and dirty. We just took the last room of the four that you offer us because we where tired. We spent one hour to clean the bathroom, was in disgusting condition, the toilet was still full of s**t!!!! At the check in no one explain us what’s going on in the hotel about restaurants location, time, tours entertainment etc. No one told us that we would need a reservation to eat in the restaurants. The beach is really nice, but also dirty, full of plastic cups and cigarettes, in three days nobody empty the bins or cleaned something. The hotel is not worth 50€.
Stayed 3 nights in Jul 2019

6/10 Okay

Evilotje, Amsterdam

Liked: Property conditions & facilities
Disliked: Staff & service
Location of the hotel is perfect, close to the (beautiful) beach. Swimingpools are nice. Englisch is 'spoken', but not by everybody from the staff. Rooms are clean. The buffet is oké, a lot of choice. Freshly made dinners do take some time.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2018

10/10 Excellent

REMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Détente, soleil et mojitos
Un hôtel avec des prestations "all inclusives". La plage est très bien située et le lieu véritablement calme par rapport à d'autres hôtels. Le personnel est très serviable et attentionné. Nous y avons effectué notre lune de miel et avons eu droit à une charmante attention de la part de la direction (bouteille de Cava sur la plage avec un saxophoniste pour nous jouer des airs romantiques, cela peut paraître cliché mais cela reste un très bon souvenir).Un lieu parfait pour se détendre après avoir bien vadrouillé dans l'île.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness
Spiaggia molto bella di sabbia fine bianca e mare azzurro molto trasparente. Scarsa igiene nella gestione di alimenti e bevande nel ristorante e nei bar.Nessuna sostituzione delle lenzuola in 10 giorni
Stayed 10 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Estuvimos en la parte de only adults en el Sanctuary. Lo mejor, la zona de la piscina y la playa, que es preciosa. El resto no considero que esté a la altura de un cinco estrellas. Limpieza dudosa en las zonas comunes, puertas despintadas... En nuestra habitación el secador de pelo estaba arrancado de la pared. Detalles sin importancia que dan sensación de instalaciones venidas a menos. La comida correcta, pero nada que ver con otros resorts que hemos visitado. Otra cosa a remarcar es la gran cantidad de mosquitos. És algo exagerado, de modo que creo que el hotel tendría que adoptar medidas al respecto (fumigación, mosquiteras, evitar agua encharcada...). Pasas unos días allí y sales literalmente acribillado.
Stayed 3 nights in Jan 2020