Cazenovia Hotel Guide - Cazenovia Lake hotels in Cazenovia, United States of America.

"The room and common areas were in quite poor condition."

"Stay at your own risk. This place was rotten. I did not actually end up staying here. I requested- on line- as they tell you to do- to have 2 queens instead of a king. No response. They tell you to check the status of your request before you come. There is no direct number to the hotel on their website. I called the 800 number. Oh we can't help- transfer to someone else. Oh we can't help you have to call Expedia. They couldn't help but did provide a direct number to the hotel. Called and spoke to an alleged manager. He couldn't possibly help- we're all booked up- sorry. After a difficult conversation where I tried to get an answer why they tell you to make a request but have no intention of responding or honoring it, he reluctantly said he would go through reservations, "see what he could do" and call me back. This was at 10am. Having received no call back after several hours, I tried to cancel the reservation. Nope. I was past the alleged checkout time. Check in is at 3pm. This was at 1pm. How does that work? I made a reservation at another hotel, called my credit card company and disputed the charge for this room. Got a voicemail at 10pm saying they could not honor my request. Seriously? And this morning I get this email asking me how my stay was. Don't bother."

"Amazing stay here. We booked this hotel on a Monday during a road trip and stayed at a Hilton the following night in another city (which was horrible) . On our way back we were looking for other hotels to book and we were so paranoid about risking and staying at another crap hole we decided to go back to the Crafts man. Friendly staff, clean room and property. It was a no brainer. Would stay again."

"Water wast working in entire hotel all showers so we couldn’t shower night we arrived"

"Door would not shut. Came back to my room and door was open no house keeping around"

"Hotel was older but well maintained. "

"Heat was not working No towels in the bathroom The water was weak and slow The bed was hard and the sheets was stiff and rough. There was no AC not working"

"The only thing I saw wrong was one of the side doors to the hotel was not securely fastened. Safety comes first."

"Horrible neighbor. I checked into the hotel at 4pm to my surprise the hotel was old and out dated and a dirty appearance.lobby reeked of cigarettes, the breakfast food was displayed in the eating area day before. My room smelled of cigarettes and the AC did not work. HORRIBLE."