Central Kenya Coast Hotel Guide - Hotels with Air Conditioning in Central Kenya Coast, Kenya

"Beautiful and clean hotel with excellent staff!"

"Really a place worth visiting. Nice hotel and the staff are polite, smiling, funny and always ready for a talk. Hotel, pool and beach are first class and we will for sure book it again if we come back to Mombasa."

"The room was a suite, beautiful once. But withno maintenance it had deteriorated to an absurd amount, bathhroom cabinet doors almost falling off in your hands, dirty paint, tv has 4 channels 3 are football, hdmi ports removed, even the room number had missing numbers The pool is the best feature if you ignore the many missing tiles. Ordering food is easy mostly, thecwaut is ridiculous but when it comes it is delicious and fresh. Breakfast is just ok. Staff are friendly enough. But everything is worn. The bed was great comfortable. Had to plead to get a second swipe to keep the ac running when i went out ofvtge room. Cleaners turned up when they want. Even wake you to clean the room in the morning. It is way overpriced. Stay once only, not again"

"staff were all very nice/helpfull. food was good, i never struggled to find something tasty, even though i'm such a fussy eater. rooms were spotless. staff were constantly cleaning/sweeping all areas. would def return."

"This hotel used fo be legendary. It is going through mayor renovations. We were given an unacceptable room at first and we were trying to leave but the manager made sure we were transferred to a much better one. We had a great time with the nicest staff, a great gym and classes every day."

"The food is excellent, the staff amazing, the facility is good. Will return back with the kids!"

"Rooms are basic and in need of modernising and decorating - old and dirty, and the doors are very insecure. Service is terrible, most staff are very slow and indifferent, assuming that is you can actually find them. Drinks take an age to arrive and you have to ask several times. If you are looking for cheap and cheerful then the hotel is ok, but it is not somewhere i would choose to stay again. "

"First and Foremost l would like to get the shout outs out of the way: Claus or is it Klaus- you rock! Tom wa Housekeeping- a rocky start to the visit, at the end of it though you rocked. I came to understand that you were overwhelmed, there was a shortage of staff and you were only doing what you can. Shukran for all that you did for us during out stay. Nancy and the lady who checked us- I apologize that l can't recall your name- you were awesome!!!!! My favorite thing about your spot is the swimming pool. I am a fan and l enjoyed it completely and totally. I was not a fan of the outside meal locations: the food was not always hot/warm by the time one sat down to eat it. The lay out of the locations is something else that l was not a fan of, none of them were flat or concrete, lighting was not awesome- when we were there Kenya Power did their thing, then the extension cords that were everywhere as one walked to get their meal- l get it was about adding variety, at the same time l found it risky and dangerous."

"Check in went poorly as there was some confusion regarding a change in meal options. Then the room we were put in had a leaky A/C unit so we were moved to another room which we then had problems with the door lock. I have to say that with all of these minor problems they were rectified very quickly. I was surprised to find there was no refrigerator in the rooms but I should have checked the facilities provided. I dont know why they provide a tv when there in nothing you can watch on it and not even a communal tv where sports can be watched. We had opted for the dinner option for the first evening and on going to the restaurant where dinner was being served found a very limited variety of dishes available. After serving myself I returned to my table and started to eat only to find everything was cold. I asked my wife how her food was and she said hers was also cold. I then went and checked the baine maries and found they were all cold, well definitely not anywhere close to the 60 degrees Celsius they should be. I then complained about the cold food and pointed out that the possibility of food poisoning using cold baine maries was a real possibility. They then took my plate of food away and about five minutes later returned with the same plate of food and indicated it had been reheated, again a perfect recipe for food poisoning, but it was actually cold. I then left the restaurant and went to reception asking to see a supervisor or even better the manager. Not good "