Centrastate Medical Center

Great View, But Comfort and Convenience Fell Short Our stay had some positives, but several issues made it less enjoyable than expected. The highlight was definitely the incredible view of Central Park from our room — truly stunning and a memorable part of our trip. Unfortunately, the air conditioning in our room wasn’t working properly, and we ran into other guests experiencing the same problem. We had to ask for a fan, but even then, sleeping was uncomfortable due to the heat. While all six elevators were working, wait times were still surprisingly long. In the evenings, the lobby would get quite crowded with people heading to the rooftop, which made coming and going a bit chaotic for hotel guests. Overall, a decent stay in a great location, but some important comfort and service aspects really need improvement.

They didn't have anymore of the rooms left that I originally reserved.

Hotel was great but could definitely use some sprucing up and a better cleaning service. Room was dusty and not that clean. Common areas looked a little dingy. Location, pool, and room size were all great.