Sao Paulo Hotel Guide - Centro Cultural Newton Gomes de Sá hotels in Sao Paulo, Brazil.

"The hotel is so beautiful, staff so helpful did their best to understand our request, there’s a 24/7 bar food is good, and close to the hotel. "

"friendly staff"

"The room was really big and very clean, the staff was excellent. Well worth the price. We unfortunately only had 6 hours there as it was just because we landed in the evening and the next flight was in the morning. But they have everything you want there. Well worth the price "

"The breakfast was excellent, the location waسs good, the staff were friendly, but the room was bad and the towels were in shabby condition."

"Comfortable"

"Breakfast product quality "

"Excellent 👌"

"Breakfast was amazing, lots of options. They were very flexible with our checkin, we got to the hotel a little earlier and exhausted and they had our room ready. The staff was very friendly and nice. "

"For the past two years, I have been staying at this hotel whenever I travel from New York to São Paulo. I always choose it because of its central location. However, during my last visit on February 8th, 2026, I had a terrible experience. I was given a dirty room with no towels and garbage on the floor. I immediately called the front desk, and they sent a housekeeper, but the one who arrived was rude. I asked to speak with a manager immediately. As a paying customer, I don't want to take a long, expensive flight from New York to SP just to be treated poorly. When the manager arrived, he didn't even apologize for the inconvenience. He did, however, upgrade me to a nicer room, which I appreciated. Still, his attitude made me realize that no one at the hotel truly cares about customer satisfaction. There seem to be many new staff members who lack concern for guests. Therefore, I cannot recommend this hotel."