Toluca Hotel Guide - Centro De Arte Y Cultura hotels in Toluca, Mexico.

"Good: The breakfast included sliced tomatoes, meat, cheese, cottage cheese, bread and more. The room was clean. Mauricio at the front desk is helpful and speaks English well. The staff are positive and try to help. The hotel is located on a major bus line (Metrobus Line 1), and it is near a big supermarket that is open until 10:00 PM. Bad: The first room they gave us smelled of sewage. We rejected it and so they gave us a better room. The lighting in the room was very dim. The toilet was in poor condition and the kitchenette sink was poorly installed. The shower was small and dark, and the water temperature tended to fluctuate. The suite had no dishes or cutlery, so we had to ask for them. Even though we stayed in an interior room without any street view, we could always hear low-level background noise. "

"Great staff and amenities. Neighborhood very upscale and safe "

"For a very short stay"

"Great experience! Highly recommended. Best location and service"

"El personal muy amable y dispuestos a ayudar en todo lo que necesites. Mi estancia fue para esperar el nacimiento de mi bebé en el hospital Bité y gran parte de la labor de parte la pasamos en el hotel y en muchos requerimientos nos apoyó el personal del hotel, sólo mejoraría la parte del restaurante. Es caro y hace falta sabor a la comida "

"Did not see any pets. but shops close to property "

"wouldve prefered a nicer area but the hotel was nice"

"Very disappointed with the Hilton Santa Fe. I try to do my check in at 3:00pm and the staff said they did not have rooms available yet because they had "high occupancy". I was waiting for 45 minutes to get a room. The shower in the bathroom had an extremely unpleaseant smell like a pipe. On sunday afternoon the hotel rents the pool to the general public so ppl can drink, smoke and listen to music; therefore are many young people (not hotel guests) drinking alcohol and smoking at the main door waiting for their cars. I understand this is a new policy since 1 month ago as per concierge. It is extremely unpleasent to arrive at the hotel and find people drinking and smoking at the front door. I am definitley NOT going back to Hilton. There are better options (with similar rates) in the neighborhood like JW Marrito or Westin. "

"The property is in a great location, very well-maintained, and the staff was amazing. The hotel has about 7 restaurants on premises and several options within walking distance of the hotel."