Puerto Plata Hotel Guide. Hotels in Centro Histórico, Puerto Plata, Dominican Republic

"Bathroom water pressure was low Buffet options not much. Especially if you are not Hispanic, you wont like much.."

"Great experience. If you call to make the reservation, you can get a better discount, and the money you pay for the stay is consumable"

"The check-in process needs to be better. We stood in line for over 40 min and the lobby was a madhouse. The folks behind the counter were definitely moving on island time and did not seem very enthusiastic. I think the 1st people you see make a huge impression and this needs work. The staff beyond that were great. We stayed in a room with a private pool which we appreciated because the pools were also madhouse, at one point having a foam party. The beach was lacking, dirty and not a bit inviting. It was very packed. The food at the buffet was mediocre. The Italian restaurant alright. The Mexican restaurant was the only one we said we would go back to, it was delicious. The casino looks like it's from the 80s and the disco is pretty small with nothing to it. All in all, I think this is a resort that locals may come to more. If you're traveling from outside the DR, pick a different location as this would not make a good 1st impression. I love coming to the DR and this was not a great representation of it."

"The hotel room was clean and the staff were very attentive."

"Room was nice but sick was clogged and toilet was as well. Called but no one ever came"

"Me parece un lugar muy lindo y tranquilo"

"Iberostar truly delivers a top-tier resort experience. My boyfriend and I stayed for his birthday, and from start to finish, everything exceeded our expectations. The staff were consistently professional, warm, and genuinely accommodating, creating a welcoming atmosphere that made it easy to relax and enjoy every moment. Our room was spotless, with a perfectly comfortable bed and an ocean-view balcony that made each morning feel special. Waking up to that view alone was worth the trip. The food was equally impressive—both the buffet and the specialty restaurants offered exceptional quality and variety, making every meal something to look forward to and well worth the cost of our stay. A special thank you to Lucy at the concierge desk, who went above and beyond to make our visit unforgettable. She provided thoughtful recommendations, handled our reservations seamlessly, and delivered truly top-notch service throughout. The birthday surprise she arranged—a banner on our door—was such a personal and memorable touch that meant a lot to both of us. We stayed for four nights, and honestly, it still didn’t feel like enough. Iberostar set a high bar, and we’re already looking forward to our next visit."

"Good people "

"It was ok"