Melbourne Hotel Guide - Ceres hotels in Melbourne, Australia.

"I really wanted to like this hotel. It was a struggle. There was no hot water between 5pm and 8 pm which just doesn’t do. There was no plug to have a bath. There was mould growing in between the shower tiles- it wasn’t old mould , just neglected cleaning duties. I removed this myself with a brush I purchased from Brunswick which is two tram stops away. The front door to the room was stiff and had been punched in from the outside. This hadn’t been repaired.. the curtains that were sheer in the room also had water damage on them from the window that they protect. It was a big Yellowstone. The curtains hadn’t been washed for some time.. the drawers in the bedroom was stiff and unable to be opened with ease My room was dusty and there were stains on the carpet- . The pool was faded and needed to be painted. All vending machines were empty, which was a shame. The hotel does not have a cafe but one can be found from Monday to Friday two buildings down the road. If you’re staying on the weekend you’ll need to go into Brunswick to get coffee. The stuff for friendly and helpful. One morning there was no Internet facility, so I went down to check. It appeared that the circuit border tripped and she was struggling to troubleshoot. I was able to help and I was grateful for the ability for a late checkout in return. By addressing the hot water issue and attention to cleaning detail, this place could be rated higher in my humble opinion, "

"Excellent breakfast; asian and western styles available and delivered by staff happy in their work. Staff were very professional; attentive without being intrusive and always happy to provide suggestions or advice. Excellent location. Close to Chinatown - avoid the Shanghai Village restaurant if you want a quiet dinner - and the CBD. Make use of the free transport in the city centre; route 35 takes you around the whole city on a one hour tour. Also go on the free walking tours around the city, but leave the knowledgeable guide a gratuity at the end! Don't miss Brunetti Oro cafe for fabulous coffee and cakes."

"Great room very comfortable, amazing rooftop space. All the staff were so friendly and helpful and the location was excellent for us easy to hop on the trams "

"Good value hotel. Centrally located with easy access to tram, cafe, restaurant and attraction. Stayed here a couple of times before. Unfortunately this time our room wasn't clean and missing additional security lock. We asked for the room to be cleannes properly the next day but it wasn't done. Management eventually gave us a different room which was clean. Despite the issue, we would return and recommend as all our previous stays were good."

"Loved everything at the Langham - will definitely stay there again! "

"Great location and a clean, spacious room. Courteous, professional staff and a comfortable bed and good-size telly. Loved it and will stay again. The only con is the lack of a room safe (unless I just didn’t find it)."

"Clean. Bathroom walls patched and repaired only aesthetic, fully functional and comfortable unit."

"Awesome Location staff and room "

"Arrogant dsek staff who refused to let my wife, daughter and three young children check in (who had been caught in a thunderstorm and were scared, soaking wet and cold), because the Hotels.com booking was in my own name. My wife had ID with Medicare card, drivers license with address, and my mobile number as proof of identity. Even after I had uploaded the booking reference number with my wife named as a guest, the smart-arse on the desk said he "couldn't read it. Will never stay there again and will advise my many dozens of fellow travellers we regularly share trips with, not to consider this venue. We have travelled around the world many times and locally dozens of times, and have never struck such a moronic group of desk staff (who by the way could barely speak or be understood in our native language). "