Cerville Hotels

"The room was very nice. Our only issue was the room was very hot. We ended up turning off the heat, after 5 adjustments to the temperature. Finally we opened the window so we could sleep. Luckily, we were on an upper floor."

"Clean, spacious rooms. The tall lady at the reception was exceptional. The only downside was patchy wifi. We had a pleasant stay overall."

"Positive: extremely courteous staff, clean sheets and fresh towels every day. Nice restaurant area Negative: cramped shower and small sink, can't open toiletry bag, very dirty carpets, small working area "

"Beautiful old characterful hotel in great location for exploring beautiful Nancy. "

"Very nice rooms, great spa"

"Lovely quaint room and perfect location for walking and discovering Nancy, nice breakfast and very friendly staff."

"Easy to find, friendly staff on arrival, and the room was nice and clean. All I could have needed for a quick, overnight stay."

"If you are looking for a place that feels almost disconnected from human presence, this is it—there is no in-person check-in, as everything is handled by phone. It was not clearly communicated that arriving in the evening could mean having no parking available. After a five-hour drive, we arrived around 9:00 p.m. with two children and discovered there was no parking on-site. We had to park on the street and ensure the car was moved before 10:00 a.m. the next morning. While moving a car is not unusual, when traveling with children, having on-site parking and flexibility is important—especially since this was one of the reasons I chose this property. The accommodation itself was overall fine; however, the complete absence of human customer service was quite surprising. Arriving at 9:00 p.m. on a Sunday does not seem particularly late, yet access required calling a French phone number. While I personally have a French number, I felt uncomfortable thinking about international guests who may not and would still need to call a local number just to enter the property. If you are seeking comfort, flexibility, and customer service, this would not be the right place. If, on the other hand, you value privacy and minimal to no human interaction, this accommodation may suit you well. Thanks @solelynds"

"Small but clean room. Good location with parking. Pillows not great."